Chicken so good making you wanna slap your mama. Good food and good staff. No complaints here.
Atmosphere: 4
Food: 5
Service: 5
Ed Yu
Think of this as non-chain El Pollo Loco with more variety of food such as fish. I really like the no-frill feel of the place and when you pay for your meal they don't have the stupid tip amount most other restaurants do when you pay with credit card.
The chicken is tender and reasonably priced. My main problems are 1. They need to develop some sauce for the chicken because the only sauce they have now is salsa which is not optimal for the chicken. The result of this is that I actually prefer El Pollo Loco over this place because of the choices of sauces. 2 Parking is ridiculously tiny (both in terms of availability and the size of each car stall.
If they had peri peri sauce it would've been perfect.
It's still worth going since there really isn't any El Pollo Loco nearby and I like the no-frill service and that tip is truly optional.
Atmosphere: 4
Food: 4
Service: 4
Rebeca Ruiz Delgadillo
Always fresh! Their salsas are delicious!
Atmosphere: 5
Food: 5
Service: 5
Joe Pena
Good chicken, meal deal price just right.
Jonathan Zelaya
An old gem and staple that hasn't changed with time. Every chance I get to walk in, I get hit with nostalgia. The smell is the first thing that always takes me back. From the moment you approach the door, the charboiled chicken just fills the air. The sauce pairs perfectly with the Spanish rice and pinto beans! I love the old 4 pc combo, but the burrito is a great bargain for what you get and avoid the hassle of getting through the bones. Never change and save this place at all cost by keep on supporting! Recently, I tried the fish and chips for the first time after all these years, and yes, it's good as well! Looking forward to keep exploring the menu and all the options they have available
Atmosphere: 5
Food: 5
Service: 5
Michael Nguyen
Honestly it used to taste better but the service and the food quality is why this business needs to change or doesn’t deserve your business. We ordered now several times from them and issues are:
1. Missing (entire orders like an entire chicken meal) or even small sides or items. 2. When asked about it, they said just get a refund (without asking to make it right). 3. The chicken itself used to be delicious, but lately it’s been too dry/overcooked.
I’ve been a big fan for over 5 years (before pandemic) and wish them well but honestly since then it’s been slowly going downhill and hope they can change back to being amazing again. Lack of customer care and food not being as good as I used to.
If the owners really cared, I’ll give direct feedback and also work with them to try to improve. I love small businesses and really support them but it’s maybe a training issue that needs their attention.
Atmosphere: 4
Food: 3
Service: 1
Jake Davis
Bomb fish n chips
Atmosphere: 5
Food: 5
Service: 5
armando barahona
I was very excited to eat chicken, but when I got there, it was horrible. The service was very unpleasant. They completely disappointed my entire family. We had a bad time. They didn't serve us well. All the sauce spilled from the glass and I got all wet, and the chicken was cold. When we were leaving, I explained I was coming from San Jose, and they didn't serve us well and just laughed miserably. I don't recommend that place in San Francisco, del Pollo Supremo. It was the most unpleasant day I've spent in San Francisco in 38 years of living in California.
Atmosphere: 1
Food: 1
Service: 1
J S
Delicious.
Food: 5
Service: 5
Bill T.
Service and atmosphere were both good. The food .. was ok. El Pollo Loco is far better but not in SF unfortunately.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Rice Beans and Soda Combo
Sauce way too salty!! Chicken was burned out dry no taste at all. This place is not the same, the workers look very tired and moving very slow.
luis del piero
Of 12 pieces, which is the order, they give 5 repeated wings and the rest are varied, how is that? Do you have to like them and tip them more than normal for them to offer good service?
Service: 1
Avenia
Food was great, service was friendly and fast.
Atmosphere: 4
Food: 5
Service: 5
Mike Young
Great Chicken. Rice has good flavor as well as the beans! Tortillas always hot! Can't go wrong!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Charbroiled Chicken
Jon
Went in, ordered to go, got an order for the entire family.
The most driest chicken I have ever tasted. Food smells good but super dry chicken. Terrible experience and a waste of my money. I should have ordered a few pieces to try it out before getting it for the entire family. The chicken was more dryer than salted crackers.
I’m sticking to Pollo Campero from now on, I thought this place would match it but I guess it did not. This place is a hit or miss. Maybe I’ll try it again another day but from the most recent experience, probably not anytime soon.
Chicken so good making you wanna slap your mama. Good food and good staff. No complaints here.
Atmosphere: 4
Food: 5
Service: 5
Think of this as non-chain El Pollo Loco with more variety of food such as fish. I really like the no-frill feel of the place and when you pay for your meal they don't have the stupid tip amount most other restaurants do when you pay with credit card.
The chicken is tender and reasonably priced. My main problems are 1. They need to develop some sauce for the chicken because the only sauce they have now is salsa which is not optimal for the chicken. The result of this is that I actually prefer El Pollo Loco over this place because of the choices of sauces. 2 Parking is ridiculously tiny (both in terms of availability and the size of each car stall.
If they had peri peri sauce it would've been perfect.
It's still worth going since there really isn't any El Pollo Loco nearby and I like the no-frill service and that tip is truly optional.
Atmosphere: 4
Food: 4
Service: 4
Always fresh! Their salsas are delicious!
Atmosphere: 5
Food: 5
Service: 5
Good chicken, meal deal price just right.
An old gem and staple that hasn't changed with time. Every chance I get to walk in, I get hit with nostalgia. The smell is the first thing that always takes me back. From the moment you approach the door, the charboiled chicken just fills the air. The sauce pairs perfectly with the Spanish rice and pinto beans! I love the old 4 pc combo, but the burrito is a great bargain for what you get and avoid the hassle of getting through the bones. Never change and save this place at all cost by keep on supporting! Recently, I tried the fish and chips for the first time after all these years, and yes, it's good as well! Looking forward to keep exploring the menu and all the options they have available
Atmosphere: 5
Food: 5
Service: 5
Honestly it used to taste better but the service and the food quality is why this business needs to change or doesn’t deserve your business. We ordered now several times from them and issues are:
1. Missing (entire orders like an entire chicken meal) or even small sides or items.
2. When asked about it, they said just get a refund (without asking to make it right).
3. The chicken itself used to be delicious, but lately it’s been too dry/overcooked.
I’ve been a big fan for over 5 years (before pandemic) and wish them well but honestly since then it’s been slowly going downhill and hope they can change back to being amazing again. Lack of customer care and food not being as good as I used to.
If the owners really cared, I’ll give direct feedback and also work with them to try to improve. I love small businesses and really support them but it’s maybe a training issue that needs their attention.
Atmosphere: 4
Food: 3
Service: 1
Bomb fish n chips
Atmosphere: 5
Food: 5
Service: 5
I was very excited to eat chicken, but when I got there, it was horrible. The service was very unpleasant. They completely disappointed my entire family. We had a bad time. They didn't serve us well. All the sauce spilled from the glass and I got all wet, and the chicken was cold. When we were leaving, I explained I was coming from San Jose, and they didn't serve us well and just laughed miserably. I don't recommend that place in San Francisco, del Pollo Supremo. It was the most unpleasant day I've spent in San Francisco in 38 years of living in California.
Atmosphere: 1
Food: 1
Service: 1
Delicious.
Food: 5
Service: 5
Service and atmosphere were both good. The food .. was ok. El Pollo Loco is far better but not in SF unfortunately.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Rice Beans and Soda Combo
Restaurantji Recommends
Sauce way too salty!! Chicken was burned out dry no taste at all. This place is not the same, the workers look very tired and moving very slow.
Of 12 pieces, which is the order, they give 5 repeated wings and the rest are varied, how is that? Do you have to like them and tip them more than normal for them to offer good service?
Service: 1
Food was great, service was friendly and fast.
Atmosphere: 4
Food: 5
Service: 5
Great Chicken. Rice has good flavor as well as the beans!
Tortillas always hot!
Can't go wrong!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Charbroiled Chicken
Went in, ordered to go, got an order for the entire family.
The most driest chicken I have ever tasted. Food smells good but super dry chicken. Terrible experience and a waste of my money. I should have ordered a few pieces to try it out before getting it for the entire family. The chicken was more dryer than salted crackers.
I’m sticking to Pollo Campero from now on, I thought this place would match it but I guess it did not. This place is a hit or miss. Maybe I’ll try it again another day but from the most recent experience, probably not anytime soon.
Atmosphere: 4
Food: 1
Service: 4
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