Fiery Hot Pot and Grill
2333 Irving St, San Francisco
(628) 280-1776
Recent Reviews
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Favorite of ours. However they recently changed the fixed menu to have fewer options. The all you can eat is just too much food though.
We will never return to this place again. I’ll never forget the attitude and expression of the waitress who was working on Saturday, June 7th. She refused to provide me with a chair and seemed annoyed that my child was walking around. The prices are high, and the customer service was extremely poor. To whoever manages this establishment: please consider providing proper training to the waitress who was working that day — she was the only one on duty. The other staff members were polite and professional.
Solid spot nothing special I liked the teriyaki wagyu. Quite pricy. Hot pot was solid.
Hot pot is solid but grill is pretty bad. The meat for grilling is overly marinated. If you come just do hot pot.
The experience here was awful from start to finish. As soon as we walked in, the place reeked like wet dog. We ordered sodas, and they all tasted like sink water with sugar. When we asked for canned drinks, we were told they didn’t have any.
We got three hot pots and KBBQ—one of the broths was disgusting. I asked if I could switch it for a different flavor and was told I’d be charged again unless they “fixed” it (still not sure how you fix a broth that tastes that bad). I declined.
To make it worse, the owners stood around staring at us and clearly talking about us—it was uncomfortable and unprofessional. The only decent thing was the dessert, but that’s not enough to save the experience.
The place needs serious cleaning, better service, and way more respect for customers. Definitely do not recommend. 🤮
it was great price for an all you can eat the food was great and plus free ice cream
This is the best place ever, especially for the seafood that’s like I can never get it enough
Great selection of food, but they need help presenting the menu. There are literally five different menu, separately laminated and not clearly marked has to which section you are looking at. The food is self-cooked with either a personal hot pot or Korean style BBQ burner grill for meats. The servers were attentive but the only place to knock them down for the menu situation was under atmosphere. I didn’t want to knock down the servers because of a confusing menu from the management/owners. A simple binder or bound menu would fix this situation right up.
Good Short Ribs and Pork Belly. Friendly staff.
We came here for dinner and while the food was decent, something really unsettling happened that I feel needs to be mentioned. My boyfriend had to perform the Heimlich maneuver on his friend right at our table because he was choking. Thankfully, he was able to save him, but what really shocked me was that none of the staff stepped in or even acknowledged what was happening.
No one came to check on us, offer help, or even ask if everything was okay afterward. I would expect better awareness and training for situations like this, especially when it’s happening right in the middle of the restaurant.
The food and atmosphere were fine, but this lack of response in a medical emergency made me feel uneasy. I hope management takes this seriously and trains their staff to be more attentive and proactive in such critical moments.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Great spot! The quality of the food is consistently really good, especially the meats. There's also a lot to choose from for veggies, sides and snacks and the broths are high quality too! Also, you can't go wrong with the bbq, it's a great complement to hot pot or good on its own.
The vibe and food here is so good! I was surprised it wasn’t busier!! Hot Pot and Kbbq combo is cheaper than most places offering just one thing. I went with some friends and we for sure got our money’s worth and more ? There are so many options for both the grill and hot pot it’s hard not to just get everything! The waitress was super helpful at picking broths and explaining what we were getting it was so nice I wish I would have gotten her name! The cutlery also makes it feel like such an elevated experience and they also have a SAUCE BAR which i loved and not many places have. We also even got a scoop of ice cream which was super good but hard to eat after all the food ?If i could give it more than 5 stars I definitely would and I will be returning ??
Vegetarian options: Hot pot will be the main vegetarian option but they also have vegetarian sides! ?
Parking: It’s on a busier street so it may be hard to find parking but it’s a residential area so if you don’t mind a brief walk it isn’t too bad! Also felt super safe ?
Wheelchair accessibility: Entrance is by the sidewalk and there’s an open end on the table that could be used for accessibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen, Wagyu, Fried Tofu, Steak, Hot Pot, Meat Tray, Fried Porstickers, Wagyu Beef
We just did the bbq, and it was fantastic! They are currently running a special, $34 for AYCE, which is def a great deal. The meats were marinated well and very tasty. The side dishes were great and the portions were great as well. But the service was even more amazing! The staff were very attentive and even mentioned that we could get green tea ice cream for dessert since it’s not listed on the menu. Will def come here again!
Atmosphere: 5
Food: 5
Service: 5
There seems to only be one person working the front and one person in the back so service was really slow. While the waitress did her best, it took 25 mins after ordering to get our soup and another 15 mins to even get our first dish. The meat quality overall wasn’t great for the bbq. The hot pot meat was slightly better. For the price and the 20% automatic service charge added, there are better options elsewhere.
Atmosphere: 2
Food: 2
Service: 2
Great interiors for dining, the "fiery" ambiance of flames next to each seating area. Pansy (owner) and Allen (wonderful server) made our family experience memorable with the fantastic offerings for hot pot. Repeaters for the future!
Atmosphere: 5
Food: 5
Service: 5
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