Gong Cha
272 O'Farrell St, San Francisco
(415) 654-2055
Customers' Favorites
Strawberry Milk
Tea Options
Pudding
Mango
Menu
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Recent Reviews
I’ve had my issues with this store, but ultimately, they’re good people. That was especially proven today. I made a super dumb mistake when ordering, and one of the employees Katie, recognize mistake, and help me fix it without having to jump through a bunch of hoops. She didn’t even have to fix it if she didn’t want to but she did. It was refreshing. It had been a long day and I could’ve used a break and that’s what she gave me.
The staff responded kindly. The bubble milk tea was delicious. I liked it because it tasted like I originally knew it. It was nice to meet the Gongcha I used to eat in Korea in San Francisco.
They were good. But the kiosk takes away from customer interaction. There's no talking between the server and the customers, except to call your number. Atmosphere was much better when they didn't have the kiosk.
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