Herb and kitchen

333 O'Farrell St, San Francisco

Recent Reviews

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Robbery level pricing

Jenn Irving

I was happy that there was at least some sort of grab and go option and was really craving hot food. I ordered a grilled cheese Panini and took it up to my room. Unfortunately, the Panini was cold in the middle. It was also very odd that they had press the Panini with the paper as the paper surrounding the sandwich at the imprint. Definitely disappointing to pay so much for a cold sandwich and I think they’re just moving too fast trying to serve too many people

Atmosphere: 4

Food: 2

Service: 4

Nevine Georggi

ordered cuppacino and coffee. both tasted very bad.

Jordan Kubicki

Shockingly overpriced, a single cookie and small container of milk was over $11. Clearly the result of a largely captive group late in the evenings. Will not use again.

Atmosphere: 1

Food: 3

Service: 2

herfer

Wide selection of high quality grab and go items. Staff were all knowledgeable and customer centered. They have the most exquisite desserts and a wide selection. I must have tried all of them but the pecan pie was my favorite next to the chocolate mousse cake. The coffee crumb cake was just so-so. Chicken salad was also very good with a whole chicken breast, almonds, cranberry, and feta cheese. My daughter had the hot breakfast sandwich one morning and a cheese pizza on another day.Some comments may say it is pricey. But as someone who travels to SF yearly, the price of quick breakfast, salads, and sandwiches are fair.

Atmosphere: 5

Food: 5

Service: 5

Furdy

Wide selection of high quality grab and go items. Staff were all knowledgeable and customer centered. They have the most exquisite desserts and a wide selection. I must have tried all of them but the pecan pie was my favorite next to the chocolate mousse cake. The coffee crumb cake was just so-so. Chicken salad was also very good with a whole chicken breast, almonds, cranberry, and feta cheese. My daughter had the hot breakfast sandwich one morning and a cheese pizza on another day.

Some comments may say it is pricey. But as someone who travels to SF yearly, the price of quick breakfast, salads, and sandwiches are fair.

Gurveer Boyal (Frozen World)

The food here is nice, with freshly-made hot options as well as cereals and cold foods, but it was incredibly overpriced.

Manny

The food and drinks are way too overpriced. Also the worker watched exactly where I pressed on the machine for tip. Don't make me feel obligated to tip. Bad service, less than mediocre drink, bad value and bad work practices.

Atmosphere: 1

Food: 1

Service: 1

Brad Long

Very convenient Convenient Store in the Hilton Lobby. Great for guests to grab coffee and a simple snack or

Atmosphere: 3

Food: 3

Service: 4

Monaco Franze

Rude service, prices are through the roof . NOTHING positive to report here. If you can walk and its not raining cats and dogs outside I’d recommend you go outside to spend your money.

Nicholas Gleason

Called three different times to have food delivered to my hotel room. Never answered. Also forgot fork when I ordered a salad. Horrible service.

Summer Liu

A woman there was very RUDE and she seems like not happy to be there. Strong accent makes it very hard to understand what she was asking and she was very IMPATIENT. I dropped the lid of my coffee when I was adding milk and asked politely if I could get a new one. She didn’t response and then I asked again. She said yes what do you want (impatiently), I repeated again and she didn’t response(?????). Then I asked one more time, she said what do you want, a cup or a lid (??????). Firstly, why did I need a cup??? Secondly, I have repeated my question three times!!! She was very rude! I ordered there a few times and the rest of the staffs were very nice to me especially Mei. Hope the owner of this Cafe can talk to this woman to improve the customer service as a whole. If she is not happy serving customers, then just don’t be there!!!

Kenzi Pollock

The Cuban was delicious (add mustard) and ask them to heat up the banana bread for you, it was great

C L

Little overpriced but decent selection, tasty, timely food without having to leave the hotel

Mike Taveirne

ok for quick grab of something at the hotel. probably wouldn't normally frequent outside of coffee, but hotel provided some credit. after coffee, best recommendations are salads and sandwiches.

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