IPOT
1420 Irving St, San Francisco
(415) 933-7644
Recent Reviews
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Ceiling was leaking onto our table and our table had an electric short and was working inconsistently so we couldn’t cook our food.
Update: My meal was not covered I was given a “birthday discount.” We didn’t even eat our meal and went to another restaurant.
Great value for what you get, and an awesome selection—we honestly wanted to try everything. Everything we ordered tasted great, and we’ll definitely be back. Highly recommend!
One small note for service: as first-timers, we had a hard time navigating the ordering system and there was a bit of miscommunication. We initially thought our server had placed the hot pot soup order for us after asking about it, but later realized it hadn’t been submitted. Our small plates came out first, and we ended up waiting for the soup. It would be really helpful if staff asked whether guests have been there before and gave first-timers a quick run-through of how ordering works.
Atmosphere: 5
Food: 5
Service: 4
I can't believe the chicken wings were burnt on the outside but still raw inside. The beef was even worse; the BBQ pieces were completely charred on the outside, but still frozen in the middle. There were five of us, and we placed our order, but the internet wasn't working, and our order wasn't sent to the kitchen. This is the second time we've been here, and both times have been the most disappointing dining experiences of my life. The first time I thought it was just an internet issue, but it happened again this time. I'm very disappointed with this place. I really didn't want to leave a bad review, and I've never given a bad review before in my life, this is the first time, because I'm so upset that I paid money but didn't receive fair treatment. The restaurant is truly unprofessional in this regard. I really don't understand why this happened, but it's unfair to me. I wanted to enjoy a meal with my friends and family, but both times I've been here have been disappointing, especially considering the amount of money we paid for five people, and both experiences were the same. I apologize to the restaurant for giving a bad review, but there was truly no fairness for me. I hope in the future the restaurant will fix these problems so that all future customers can enjoy a pleasant time with their friends and family at this restaurant. Our entire family experienced diarrhea and severe stomach discomfort after eating dinner at your restaurant 😢😢😢😢😢
very good value
Atmosphere: 2
Food: 4
Service: 4
awesome, affordable restaurant! definitely worth the price, even as a vegetarian i was able to eat so much! shout out to our server gianna for helping us along the way as it was our first visit! loved the service and food :)
Atmosphere: 5
Food: 5
Service: 5
Hostess and waiters are friendly, very attentive and accommodating. Szechuan broth is very customizable! They have chili peppers in the condiments section so you can adjust spiciness to your liking.
Atmosphere: 5
Food: 4
Service: 5
Hostess and staff were very kind. Hot pot and BBQ were really good!
Atmosphere: 5
Food: 5
Service: 5
Extensive selection of broth & food. Excellent service. I love the sauce bar and appetizer bar with soy beans, seaweed salad, and kimchi. Have 90 minutes to order all the food and sit as long as I need. $37 per person. 15% off for birthday discount. Senior discount is available for 70 years old or above. Recommend that you make reservation in advance. Metered parking nearby, so plan accordingly.
Atmosphere: 5
Food: 5
Service: 5
Great experience! Good food, fast service, and lots of food. Usually pretty crowded but the vibes are good.
Atmosphere: 5
Food: 5
Service: 4
Good food and atmosphere. They did forget some items but they it was a busy night. We were asked to if we missed some item and they were delivered to our table.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
AYCE hot pot and kbbq, what more can you ask for! Ingredients seemed fresh and plenty of soups/appetizers/options to choose from. If it's your birthday you get 15% off. Staff always seemed to be running around so it's hard to flag someone down. Had to follow up twice about missing items and never got them in the end.
Atmosphere: 4
Food: 5
Service: 4
DO NOT GO HERE!! They give you 10% off if you leave a five star review. The slowest service imaginable, my guests and myself felt like we were invisible, and were waved off every time we asked for service. We left hungry.
The ordering system needed my phone number, and was painfully unresponsive. It is astonishing that in order to eat I need to give them personal info that they can sell, so I can get spammed.
The food is fine, nothing special. The plates were “pre dirty” and the bathroom was for sure not cleaned the night we went. This place is clearly a money sink. There are way better hot pot places in the sunset.
Atmosphere: 1
Food: 2
Service: 1
Ryle was the best. Giana is very good
Atmosphere: 5
Food: 5
Service: 5
Great experience. Very attentive staff. A highlight of sunset!
Atmosphere: 5
Food: 4
Service: 5
Food was good, getting both hot pot and kbbq is not extra charge! Definitely get the wagyu
Atmosphere: 4
Food: 4
Service: 4
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