Katsu-ya
380 Bush St, San Francisco
(415) 757-0404
Recent Reviews
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The staff forgot my order and I waited 45 minutes for a simple sandwich. Not coming back for a while.
Service: 1
Conveniently located in FiDi and sharing the space with another eatery, Katsuya is a solid option for lunch or dinner. On my last visit I ordered online for pickup on my way home from my class. I arrived a bit early so it wasn't ready yet, but np - since it was near the end of the day there were plenty of seats inside to wait. There were a few people dining in, but even more coming through for takeout and delivery - staff were bustling about too, which is usually a good sign.
Prices seem to have gone up over the years (IIRC they used to be in a different location), but the portions are generous. My husband and I typically share a tonkatsu sando meal and it's still plenty for the both of us.
Food: 4
got it delivered (tonkotsu sando) and...no notes. perfectly executed sandwich and priced accordingly!
will be back to try the ebikatsu sando and donburi now that we've tried their classic :)
Atmosphere: 5
Food: 5
Service: 5
Great experience at Katsu-ya! The katsu was crispy on the outside and juicy on the inside. The staff were super friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Went an hour before close for a late lunch. A couple of staff were working in the back. There was one other patron waiting for a to-go order. There were several DoorDash orders. We ordered a katsu sando and a chicken katsu sando set meal for dine-in at the kiosk up front. The dining area was being thoroughly cleaned (tables moved out of the way, chairs stacked up). We sat at a table that looked set (napkins, cutlery, spices), but moments later was told by staff that the dining room was closed and that they were only doing to-go orders. They asked if we wanted ours to-go, and since we were quite hungry, we accepted. That was an understandable, but awkwardly inhospitable restaurant experience. Please clearly indicate with a sign if the dining room is going to be closed. We had to park several blocks away.
The food came quickly, and we found a bench to eat at a block away. Miso soup was good, sandos were pretty tasty, the set meal additions were OK. The katsu sandos were tepidly warm. I'd have liked the sandos to have been hotter.
Atmosphere: 3
Food: 4
Service: 4
Fresh katsu. Recommend - I ate two days in a row.
Atmosphere: 5
Food: 5
Service: 5
I ordered their Chicken Katsu Sando Meal and Cheese Ball. The bento box itself looks appealing, with sections for pickles, salads, sesame balls, and mac and cheese. The chicken katsu itself tasted alright, but its flavor was a bit plain. The mac and cheese was interesting since it had a wasabi taste that was a surprise.
Food: 3
My go-to place to pick up lunch while working downtown. Quick and prompt service with solid options and amazing food. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
The Tonkatsu Sando is fantastic! The cutlet is cooked to perfection — tender and juicy! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Hire katsu is a must
Restaurantji Recommends
Katsuya SF nails it. The chicken katsu donburi was amazing — crispy, juicy, and perfectly balanced with the rice and egg. The space is nice, and the service was friendly and attentive. Great spot for a casual but elevated Japanese meal.
Atmosphere: 5
Food: 5
Service: 5
Amazing Danburi. Good service. Handsome owner.
Atmosphere: 5
Food: 5
Service: 5
Delicious and fast service!! Great lunch option in the FIDI
Atmosphere: 4
Food: 5
Service: 5
delivery came in perfect condition!!! i can always count on them for amazing katsu. they also cater for corporate lunches and events—i’ve had them at my company before and it was really good then too. portions are huge. definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
amazing food! i love their cheese katsu sando, but honestly all the other sandos are just as good (i’m just a sucker for a cheese pull). the owner is also super friendly! definitely recommend to anyone working or living nearby!
Atmosphere: 5
Food: 5
Service: 5
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