L'Ardoise Bistro
151 Noe St, San Francisco
(415) 437-2600
Recent Reviews
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Top notch bistro with great service and food. Excellent desserts and wines. Reasonable prices. Sit at the counter/bar.
Atmosphere: 5
Food: 5
Service: 5
Great French food at a afford price, large portions, love the lady in charge , she's on top of everything, space is limited in size
Atmosphere: 4
Food: 4
Service: 4
We went there the day after Valentine’s Day and good thing we did because I asked the waiter how it was and he said it was BUSY. We had a 5:15pm reservation and arrived just the right time. I was able to find parking a few feet away. It was raining that day but only sprinkles. You have to get a reservation or you may be turned away. It was our first time so the waiter recommended a few dishes and we took his advice. We got the escargot for appetizers. It was good stuffed in a potato. Good parsley sauce. I had the venison and it was tender and delicious. I like the location too because it’s not busy at all outside, the place is surrounded by small shops and houses. It’s very intimate and cozy inside, a very eclectic place and kinda takes you back in time feeling. The waiter was very knowledgeable and accommodating. He answered all my questions. It’s definitely a great dinner date but lunch would be ok too. We would definitely come back and with friends .
Atmosphere: 5
Food: 5
Service: 5
Great neighborhood bistro!
Atmosphere: 5
Food: 5
Service: 5
TERRIBLE SERVICE : EXTREMELY SLOW AND RUDE, BLAMING THE GUESTS
I rarely leave negative reviews, but unfortunately this experience requires one.
A week before my birthday, I reserved a large dinner table at L'Ardoise. On the day of the reservation (2 pm) , I called to reconfirm and explained clearly that we would only have one hour for it. I asked to pre-order appetizers and drinks so everything would be ready at our reserved time (7:15 PM).
About an hour before arrival (6:15 pm) , I called again to place the appetizer order and once more confirmed that it was for the 7:15 reservation and that we needed the food ready upon arrival.
The restaurant accepted the advance order over the phone and did not request any deposit or prepayment, which normally indicates the order is confirmed and will be prepared. Everything was clearly discussed and agreed upon.
When we arrived, nothing was ready. By 7:20, 7:30, and even 7:40 PM, not only were the pre-ordered appetizers not served, but we were not even provided with drinks. Pouring wine and taking drink orders for a reserved birthday table with advance notice should not take 40 minutes ?!? During this time the server repeatedly pressured us to order bottles instead of glasses and delayed taking our actual drink orders further.
Because drinks were delayed and not served to everyone at the same time, we couldn’t even make one simple birthday toast. Instead of acknowledging the delay and trying to fix the situation professionally, the staff began pressuring our table. I calmly explained (aside of the table to a oud drama) multiple times that we had called ahead and the delay was not caused by us.
Then the manager approached our table and instead of apologizing started loudly asking why we were “not ordering main course” and “just sitting,” saying this so loud in front of other guests and drawing attention to us.
The tone and manner suggested to others that we were unwilling to order, even though we were waiting for the pre-ordered items.
It was not our mistake.
At 7:50 PM, after we finally managed to make one quick birthday toast and were cramming the appetizers just to make it to our next event at 8:15 PM (which the restaurant had been informed about in advance!), the OWNER CAME and started SHOUTING at the table.
Some dishes were acceptable, others disappointing untasty but the main issue was not even the tasteless food! It was the service and the way our group was treated!!
This disastrous unprofessional service completely ruined a once-a-year birthday celebration and based on how the situation was handled (one apology from the owner and one tiny dessert to a big group to sweeten our bitter experience would be just fine and normal at any other place of this level) - I'd avoid this rude business and spend money somewhere else !
Atmosphere: 2
Food: 2
Service: 1
Quaint place. Went in last minute after the Grace Cathedral light show (which was very good). I checked online about an hour before closing and the restaurant would not book a table for two, even though we were there 1½ before closing
Atmosphere: 3
Food: 4
Service: 3
Great place. Great food. Great wines. Fantastic service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Escargots
Small, quaint neighboorhood French restaurant with tasty, authentic French food. It's a fun place to experience a bit of France.
We had a nice time at L'Ardoise. Service was great and we liked the ambience as well. Food was meh tho. it was salty and nothing really stood out to us. It was fun for one time experience but I don't think we will revisit in the future.
We had a lovely birthday dinner. Every dish was on point, especially the desserts! Best apple tarte tatin I have ever eaten ❤️. Super cozy neighborhood restaurant.
Restaurantji Recommends
Excellent food and service! Cost was a little high for what was received. Tight environment but still made for a nice environment.
I love down the street from this place and it is always a pleasure to go here. It is such a gem.
Great, little neighborhood French restaurant. Excellent service, food, and always makes me and my guest feel welcomed.
Gorgeous, sophisticated, conversational atmosphere of the kind so hard to find in the City. My chicken was the best I've ever had. Beautiful molten chocolate cake for dessert! Lovely wine selection. Perfect place for a “significant” date, to take friends from out of town, to reconnect with an old friend. Glad I spent my birthday here!
Excellent in every way
Atmosphere: 5
Food: 5
Service: 5
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