This was my first time dining here for dinner. I really enjoyed the overall experience. I can't wait to come back and order dessert this time.
Jill
Tea was fine but the hotel did a poor job of providing info about the theme, which was described in the website and Open Table. I could not get a live person in the phone, the digital assistant did not work, and eventually someone answered who was not familiar in detail but told me there was no real theme. There was a theme but the hotel missed the boat and follow through. Similarly a Halloween theme starts in October but the staff were not well versed. Missed opportunity.
Brad
3 star experience. The place is beautiful but hasn't been kept up. One a five star experience but seems to me to be coasting on past reputation. Food was good but everything had went downhill overall from what it once was.
Eddie
Setting is beautiful! Food average to above average. Bartender was great. Had a drink at bar before dinner. Great end to the day after traveling from east coast.
Thomas H-Key
Beautiful hotel and restaurant! The Butternut squash and roasted pear soup was brilliant. I had a non alcoholic Bloody Mary and loved it. Great service. (It is $$$ pricey, but you already knew that.)
Atmosphere: 5
Food: 5
Service: 5
Karen
Truly a once in a lifetime experience with elegant space, beautiful harpist, fantastic meal & excellent service from Adam. Highly recommend.
Steve
We stayed at Fairmont for three nights and scheduled Sunday brunch with some friends who joined on this trip, also staying at Fairmont. To be candid, I was shocked at how mediocre this meal was, and that sentiment applies to the hotel in general as well. Four of us ordered: Ham & Brie omelette (good portion, good flavors, very bland roasted baby potatoes); Eggs Benedioct (overall, pretty good, same potatoes); Egg White Scramble (veggies likely parcooked but not reheated or finished before preparing the dish, same potatoes); Croque Madame (this plate obviously sat for several minutes before service, barely warm, limp fries with very little flavor) and a Brioche French Toast (piled high with whipped cream, reminded me of Denny's). We also had a bottle of delicious Sancerre, but it was $110 or something like that, but the food here isn't anywhwere near worth the ask or worthy of the Fairmont Hotel. The wine list has some really good bottles but pricing is likely 4x retail or higher. Service we had for brunch was good - timely and attentive - but another time during our stay it was downright inhospitable. We were shocked at how badly run this hotel seems to be; we had several issues during our stay and there was absolutely nothing that was convenient or that went smoothly. Would not recomment this restaurant to anyone.
Marcus
The overall rating of "3" is primarily due to the service. The Laurel Court room with live harp music was dreamy. The service wasn't horrible, but mediocre at best. In a hotel of this caliber, one would expect better. Now, there was another server that day on the floor, going above and beyond. Unfortunately, I was merely a witness to it, not a recipient. My server never once stopped by to see if everything was okay. I had to finally flag him down for the check. He did mention at the beginning that he had just returned from vacation; clearly, he hadn't returned entirely. There's more to critique on the service but will skip the laborious details of a regretfully forgettable day. The other disappointment was the tea itself. The earl grey tea I ordered did not have even a hint of early grey, but rather, seemed an extremely weak version of some unnoticeable variety of tea. Further, the tea temperature turned lukewarm all too soon. Other teas in the city to visit, but sadly won't be going back to this one.
S. L.
Quite literally the worst service I have ever experienced. If I could give negative stats I would.
Linda
Love this iconic spot. Service could definitely be improved. We didn't have napkins at our table and the servers were more interested in completing their tasks than getting us napkins and silver ware. Our primary server was really sweet but everyone else were acting like they'd rather be anywhere else but there. Which is generally understandable but not what you'd expect at a Fairmont hotel with those prices
The desserts were pretty terrible. I felt like I could have gone to Safeway and gotten better baked goods. With the exception of the biscuits, everything else was not done well. The blondie was horrendous. It lacked fat content and simply crumbled, but not in a decadent way that a shortbread cookie would. Almost like they forgot to add in the proper ingredients. It was shockingly bad. The other desserts were overly sweet, which might be a matter of taste level, but they tasted almost stale. The sandwiches themselves were decent and at a quality that I would expect at a four star hotel.
Ashley
Beautiful tea in a beautiful hotel. Very comfortable. Live music was excellent. We had a great time!
Chris Vargas
I was staying at the hotel. They provide free breakfast each day and I got discounts on lunch and dinner. The chicken and burger were both good and the host and waitstaff were nice.
Food: 5
Service: 5
Lindsey Hasham
Wu took care of us for our 2 morning breakfasts and he was so attentive and friendly. Everyone was so kind with our very busy toddler. Thanks to Wu and Yong for starting our mornings off right! The food was delicious and just what we needed.
Atmosphere: 5
Food: 5
Service: 5
Derek Labian
A lovely old world restaurant but low volume means a limited buffet that just wasn’t good at all. The Fairmont in Whistler had an amazing breakfast buffet so I expected better. So while it’s convenient and elegant, I would go somewhere else. Ordering off the menu may have better results.
This was my first time dining here for dinner. I really enjoyed the overall experience. I can't wait to come back and order dessert this time.
Tea was fine but the hotel did a poor job of providing info about the theme, which was described in the website and Open Table. I could not get a live person in the phone, the digital assistant did not work, and eventually someone answered who was not familiar in detail but told me there was no real theme. There was a theme but the hotel missed the boat and follow through. Similarly a Halloween theme starts in October but the staff were not well versed. Missed opportunity.
3 star experience. The place is beautiful but hasn't been kept up. One a five star experience but seems to me to be coasting on past reputation. Food was good but everything had went downhill overall from what it once was.
Setting is beautiful! Food average to above average. Bartender was great. Had a drink at bar before dinner. Great end to the day after traveling from east coast.
Beautiful hotel and restaurant! The Butternut squash and roasted pear soup was brilliant. I had a non alcoholic Bloody Mary and loved it. Great service.
(It is $$$ pricey, but you already knew that.)
Atmosphere: 5
Food: 5
Service: 5
Truly a once in a lifetime experience with elegant space, beautiful harpist, fantastic meal & excellent service from Adam. Highly recommend.
We stayed at Fairmont for three nights and scheduled Sunday brunch with some friends who joined on this trip, also staying at Fairmont. To be candid, I was shocked at how mediocre this meal was, and that sentiment applies to the hotel in general as well. Four of us ordered: Ham & Brie omelette (good portion, good flavors, very bland roasted baby potatoes); Eggs Benedioct (overall, pretty good, same potatoes); Egg White Scramble (veggies likely parcooked but not reheated or finished before preparing the dish, same potatoes); Croque Madame (this plate obviously sat for several minutes before service, barely warm, limp fries with very little flavor) and a Brioche French Toast (piled high with whipped cream, reminded me of Denny's). We also had a bottle of delicious Sancerre, but it was $110 or something like that, but the food here isn't anywhwere near worth the ask or worthy of the Fairmont Hotel. The wine list has some really good bottles but pricing is likely 4x retail or higher. Service we had for brunch was good - timely and attentive - but another time during our stay it was downright inhospitable. We were shocked at how badly run this hotel seems to be; we had several issues during our stay and there was absolutely nothing that was convenient or that went smoothly. Would not recomment this restaurant to anyone.
The overall rating of "3" is primarily due to the service. The Laurel Court room with live harp music was dreamy. The service wasn't horrible, but mediocre at best. In a hotel of this caliber, one would expect better. Now, there was another server that day on the floor, going above and beyond. Unfortunately, I was merely a witness to it, not a recipient. My server never once stopped by to see if everything was okay. I had to finally flag him down for the check. He did mention at the beginning that he had just returned from vacation; clearly, he hadn't returned entirely. There's more to critique on the service but will skip the laborious details of a regretfully forgettable day. The other disappointment was the tea itself. The earl grey tea I ordered did not have even a hint of early grey, but rather, seemed an extremely weak version of some unnoticeable variety of tea. Further, the tea temperature turned lukewarm all too soon. Other teas in the city to visit, but sadly won't be going back to this one.
Quite literally the worst service I have ever experienced. If I could give negative stats I would.
Love this iconic spot. Service could definitely be improved. We didn't have napkins at our table and the servers were more interested in completing their tasks than getting us napkins and silver ware. Our primary server was really sweet but everyone else were acting like they'd rather be anywhere else but there. Which is generally understandable but not what you'd expect at a Fairmont hotel with those prices
Restaurantji Recommends
The desserts were pretty terrible. I felt like I could have gone to Safeway and gotten better baked goods. With the exception of the biscuits, everything else was not done well. The blondie was horrendous. It lacked fat content and simply crumbled, but not in a decadent way that a shortbread cookie would. Almost like they forgot to add in the proper ingredients. It was shockingly bad. The other desserts were overly sweet, which might be a matter of taste level, but they tasted almost stale. The sandwiches themselves were decent and at a quality that I would expect at a four star hotel.
Beautiful tea in a beautiful hotel. Very comfortable. Live music was excellent. We had a great time!
I was staying at the hotel. They provide free breakfast each day and I got discounts on lunch and dinner. The chicken and burger were both good and the host and waitstaff were nice.
Food: 5
Service: 5
Wu took care of us for our 2 morning breakfasts and he was so attentive and friendly. Everyone was so kind with our very busy toddler. Thanks to Wu and Yong for starting our mornings off right! The food was delicious and just what we needed.
Atmosphere: 5
Food: 5
Service: 5
A lovely old world restaurant but low volume means a limited buffet that just wasn’t good at all. The Fairmont in Whistler had an amazing breakfast buffet so I expected better. So while it’s convenient and elegant, I would go somewhere else. Ordering off the menu may have better results.
Atmosphere: 5
Food: 3
Service: 4
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