Mrs Fields

Pier 39, Beach St, San Francisco
(415) 989-1588

Recent Reviews

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maggie yu

Heads up that there is a six cookie minimum for mini cookies! Very nostalgic tasting.

Louise

Terrible… worse service in my life.

Sam

Horrible staff - force you to pay 1$ to get a cup of water. Do not go there

Kate

The best cookies ever 🍪

Atmosphere: 5

Food: 5

Service: 5

Hannah Hewitt

We got 6 mini cookies and they were excellent! Cinnamon was my favourite!

Food: 5

Jawana

Bought 6 cookies with ZERO FLAVOR 2) Peanut butter 4) Milk chocolate 1) Oatmeal 1) Semi chocolate w/walnuts (BUY 3 Get 1 Free) deal.
I paid $24.00 for 6 six cookies with ZERO FLAVOR/TASTE of Peanut butter and the
4 chocolate chip cookies tasted like BUTTER w/chocolate pieces, yuck 🤮
Now, the 2 FREE cookies semi chocolate w/walnuts and the Oatmel cookies haven't tried the semi chocolate, and the oatmeal was FLAVORLESS
NEVER AGAIN!!!
Would like to hear from Management or the Franchise Owner even better.

Atmosphere: 1

Food: 1

Service: 1

Bia Alencar

The worst hot chocolate I’ve ever had. It tasted like hot water mixed with cheap powder—no milk, no richness. It was more like dirty water than a proper drink. Don’t waste your time or money here.

Atmosphere: 1

Food: 1

Service: 1

Philip Lanckman

Not politie, not interested in clients.
Good food.
Does not accept AmEx.

Atmosphere: 3

Food: 4

Service: 1

Tracey Harding

Never had coffee that burned.

Atmosphere: 3

Food: 1

Service: 5

Priscilla Reyes

Stopped by for a warm drink and a cookie! Both were perfect! Chocolate chip cookies were so savory and sweet and amazing

Parking: Parking lots across the street

Kid-friendliness: Nice cookie display case for kids to see products

Wheelchair accessibility: There are stair right in front of the ordering counter so that is interesting

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Milk Chocolate Chip Cookie

Jack Lee

The old woman spoke very politely

Atmosphere: 1

Food: 3

Service: 1

Adora Keanu

Best cookies in

Atmosphere: 5

Food: 5

Service: 5

K-18K-16 Buttercup!

So yummy! I could eat 50 of them lol

Atmosphere: 5

Food: 5

Service: 5

KK1618 Buttercup!

So yummy! I could eat 50 of them

Atmosphere: 5

Food: 5

Service: 5

Ciao Bel1a

I love the pier I come here very often because it’s the closest place with icee I used to buy cookies but some of them sit over night because of the prices I almost bought one today but the lady who serves them was extremely rude and assumed I was trying to buy 1 small cookie telling me I can’t sell you 1 small cookie out of the blue I tried to explain my cookie choices and and she proceeded to tell me if I want one small cookie she couldn’t do it I do t know where she got the assumption from but it discouraged me from buying any cookies at all and ever again she snatched my icee and said I have a customer behind and I let her know I still wanted to purchase my icee the machine had been down every time I stopped by this week and was finally up & going when I tried to type in my code to Apple Pay she snatched my icee again I was upset at this point and let her know I have to type in my password for the system to collect pay this was a long stressful week for me so this sucked and I will never put money in there pockets again so many othe places I can go for sweet treats and I will just lay off the icees not worth my respect

Atmosphere: 4

Food: 2

Service: 1

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