i go there and we did not accept to me and he said there are close already some times i go there they are accept to me at 8:45 I’m very shock today they are not accept so posttobe accepting to me why now they not accepting to me that why i complaining there
Spencer Woody
They haven’t raised their prices but now they give much less food than before for the same price. Less meat and less veggies. A total rip off!
Atmosphere: 5
Food: 5
Service: 1
Shane Tjin
We came to Mumu Hot Pot in San Francisco because we had previously gone to the one in Pleasanton and loved it, so we decided to check out this location for another hot pot fix no reservations or long wait, and we were seated right away. As hot pot lovers, this spot hit the spot with its focus on personal mini pots and high-quality ingredients, making it a cozy, customizable experience that’s perfect for solo diners or small groups.
ATMOSPHERE: This casual Chinese hot pot joint has a welcoming, no-frills vibe think spacious seating for groups (plenty at the Stonestown-adjacent location), simple decor with wooden tables, and an open setup where the aroma of simmering broths fills the air. The smell of the restaurant was okay, with decent ventilation keeping things fresh, and the bathrooms were very clean. It’s lively during peaks but never overwhelming, fitting 30+ people comfortably with a neighborhood feel that’s great for a relaxed meal in SF’s west side.
MENU: The menu (qr code) centers on build-your-own hot pot with personal mini pots, offering broth bases like buttery spicy - (my personal fave), sichuan spicy, tom yum, tomato, or mushroom, plus premium meats (beef, lamb, pork), seafood, veggies, noodles, and add-ons. Combo sets for 1-2 people make ordering easy, with a solid sauce bar for customization. No all-you-can-eat, but generous portions and fresh options throughout.
FOOD: The buttery spicy broth was the star addicting with its rich, fiery kick that kept us dipping everything in sight, perfectly balancing heat and creaminess. We loaded up on high-quality meats that cooked up tender and flavorful, but the veggie assortment was overwhelming we ended up with way too many that went uneaten, which felt wasteful given the pricing. Still, the fresh ingredients and that broth made it a crave-worthy hot pot experience we’d rank among SF’s better ones.
SERVICE: No reservations needed, and even with a potential waitlist, service was efficient and friendly our server was knowledgeable about broth pairings and kept things moving smoothly.
TIPS: Opt for combo sets to share and avoid over-ordering veggies, as portions are generous. It’s on the pricier side compared to other hot pots (expect $30-50 per person), so we’d love an AYCE option or adjusted pricing for better value. The sauce bar is top notch, with a wide array of condiments, spices, and mixes to elevate your dips try experimenting for custom flavors. Parking near Stonestown is convenient with the mall lot nearby, but go early to beat crowds.
OVERALL: Was it worth the visit? Absolutely, especially for hot pot fans hooked on that spicy, mouth-numbing broth. Mumu delivers quality and fun in a casual SF setting, though better pricing or AYCE would make it unbeatable. We’ll be back, but with a lighter hand on the veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Ribs
Charles Dee
I thoroughly enjoyed this restaurant so much in terms of food and service alike. I believe there’s two servers who work exceptionally hard. One is a lady with red highlights and tattoos, and the other is an Asian man with a black shirt and a fauxhawk. They were super receptive with us ordering and staying several hours because I had hung out with some friends that I haven’t seen in a long time. They kept topping this waters and asking if we needed anything else. The food was exceptionally good, especially if you’ve been here and got the short rib before, but the presentation is also equally as beautiful. There was no wait and the prices of the food were decent for the quality. I will be coming back as a loyal customer because I live within the area And I want to try the rest of the soup bases.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Ribs
William Mitchell
Excellent vegetarian options
Jheel D
Best hotpot soup is tom yum. It’s the best in city. Wish they had more veggies but they already have an insane selection
Tarik
beautiful place with wonderful workers and food. we will definitely be back!
Michael Phan
Great vegetarian hotpot! One of the best in the area.
Lucas Ford
It is actually surprisingly good and not too expensive for what it is. Can be a little confusing the first time, service varies from the 3 times I have been here. It can also be very slow at times.
Atmosphere: 4
Food: 5
Service: 4
karhwa
Exceptional service from waiters especially Sydney who was so patience with our ordering and gave recommendation
I haven’t been to hot pot in forever and didn’t really know what I was doing, but it was fun! Just tried to follow what others seemed to be doing. Nice staff. Quite expensive though, $50/person, without drinks
May Bresler Herzog
This place was fuller than I expected, but we didn't have to wait too long, which was great. I liked that they do individual hot pots, so if you don't like what others like, you're separated and can do your own thing. That said, I'm not a fan of starting from pre-built options, since many of the items on the veggie plate are not my thing, and I feel bad throwing away food... Would recommend, but come prepared
Atmosphere: 5
Food: 5
Service: 5
Grace Lin
Spicy broth was really good! How ever the house ramen was a little bit disappointed. But the staffs and atmosphere was great! Really love the mushroom sauce❤️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Pot, Shrimp Balls with Salted Egg Yolk, House Ramen
Alaa Amr
This was my first hot pot in like 6 years and it didn’t disappoint. We ordered the meat lover set which came with plenty of veggies and 3 meat options. We tried their 3 available halal options and they were all good. They had a solid sauce bar and the waiters were incredibly helpful and friendly. I also ordered a side of fish balls which were good.
Dietary restrictions: Halal options hot pot!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Meat Lover Combo
Darshweni S
I go here all the time. I highly recommend the Tom yum for soup. No regrets. Love the different sauce selections and they have great hot pot sets.
Vegetarian options: It’s a set and it’s worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Tom Yum, Tom Yum Soup, Mumu Combo
i go there and we did not accept to
me and he said there are close already some times
i go there they are accept to me at 8:45 I’m very shock today they are not accept so posttobe accepting to me why now they not accepting to me
that why i complaining there
They haven’t raised their prices but now they give much less food than before for the same price. Less meat and less veggies. A total rip off!
Atmosphere: 5
Food: 5
Service: 1
We came to Mumu Hot Pot in San Francisco because we had previously gone to the one in Pleasanton and loved it, so we decided to check out this location for another hot pot fix no reservations or long wait, and we were seated right away. As hot pot lovers, this spot hit the spot with its focus on personal mini pots and high-quality ingredients, making it a cozy, customizable experience that’s perfect for solo diners or small groups.
ATMOSPHERE: This casual Chinese hot pot joint has a welcoming, no-frills vibe think spacious seating for groups (plenty at the Stonestown-adjacent location), simple decor with wooden tables, and an open setup where the aroma of simmering broths fills the air. The smell of the restaurant was okay, with decent ventilation keeping things fresh, and the bathrooms were very clean. It’s lively during peaks but never overwhelming, fitting 30+ people comfortably with a neighborhood feel that’s great for a relaxed meal in SF’s west side.
MENU: The menu (qr code) centers on build-your-own hot pot with personal mini pots, offering broth bases like buttery spicy - (my personal fave), sichuan spicy, tom yum, tomato, or mushroom, plus premium meats (beef, lamb, pork), seafood, veggies, noodles, and add-ons. Combo sets for 1-2 people make ordering easy, with a solid sauce bar for customization. No all-you-can-eat, but generous portions and fresh options throughout.
FOOD: The buttery spicy broth was the star addicting with its rich, fiery kick that kept us dipping everything in sight, perfectly balancing heat and creaminess. We loaded up on high-quality meats that cooked up tender and flavorful, but the veggie assortment was overwhelming we ended up with way too many that went uneaten, which felt wasteful given the pricing. Still, the fresh ingredients and that broth made it a crave-worthy hot pot experience we’d rank among SF’s better ones.
SERVICE: No reservations needed, and even with a potential waitlist, service was efficient and friendly our server was knowledgeable about broth pairings and kept things moving smoothly.
TIPS: Opt for combo sets to share and avoid over-ordering veggies, as portions are generous. It’s on the pricier side compared to other hot pots (expect $30-50 per person), so we’d love an AYCE option or adjusted pricing for better value. The sauce bar is top notch, with a wide array of condiments, spices, and mixes to elevate your dips try experimenting for custom flavors. Parking near Stonestown is convenient with the mall lot nearby, but go early to beat crowds.
OVERALL: Was it worth the visit? Absolutely, especially for hot pot fans hooked on that spicy, mouth-numbing broth. Mumu delivers quality and fun in a casual SF setting, though better pricing or AYCE would make it unbeatable. We’ll be back, but with a lighter hand on the veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Ribs
I thoroughly enjoyed this restaurant so much in terms of food and service alike. I believe there’s two servers who work exceptionally hard. One is a lady with red highlights and tattoos, and the other is an Asian man with a black shirt and a fauxhawk. They were super receptive with us ordering and staying several hours because I had hung out with some friends that I haven’t seen in a long time. They kept topping this waters and asking if we needed anything else. The food was exceptionally good, especially if you’ve been here and got the short rib before, but the presentation is also equally as beautiful. There was no wait and the prices of the food were decent for the quality. I will be coming back as a loyal customer because I live within the area And I want to try the rest of the soup bases.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Ribs
Excellent vegetarian options
Best hotpot soup is tom yum. It’s the best in city. Wish they had more veggies but they already have an insane selection
beautiful place with wonderful workers and food. we will definitely be back!
Great vegetarian hotpot! One of the best in the area.
It is actually surprisingly good and not too expensive for what it is. Can be a little confusing the first time, service varies from the 3 times I have been here. It can also be very slow at times.
Atmosphere: 4
Food: 5
Service: 4
Exceptional service from waiters especially Sydney who was so patience with our ordering and gave recommendation
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I haven’t been to hot pot in forever and didn’t really know what I was doing, but it was fun! Just tried to follow what others seemed to be doing. Nice staff. Quite expensive though, $50/person, without drinks
This place was fuller than I expected, but we didn't have to wait too long, which was great. I liked that they do individual hot pots, so if you don't like what others like, you're separated and can do your own thing. That said, I'm not a fan of starting from pre-built options, since many of the items on the veggie plate are not my thing, and I feel bad throwing away food... Would recommend, but come prepared
Atmosphere: 5
Food: 5
Service: 5
Spicy broth was really good! How ever the house ramen was a little bit disappointed. But the staffs and atmosphere was great! Really love the mushroom sauce❤️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Pot, Shrimp Balls with Salted Egg Yolk, House Ramen
This was my first hot pot in like 6 years and it didn’t disappoint. We ordered the meat lover set which came with plenty of veggies and 3 meat options. We tried their 3 available halal options and they were all good. They had a solid sauce bar and the waiters were incredibly helpful and friendly. I also ordered a side of fish balls which were good.
Dietary restrictions: Halal options hot pot!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Meat Lover Combo
I go here all the time. I highly recommend the Tom yum for soup. No regrets. Love the different sauce selections and they have great hot pot sets.
Vegetarian options: It’s a set and it’s worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Tom Yum, Tom Yum Soup, Mumu Combo
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