Horribly understaffed! You wouldn’t expect such a bad service when you’re staying/eating at the Ritz, specially for their overpriced meals and their imposed high service / large table tax! One would think they’re more understanding when having 3 babies on the table… not even a piece of bread!
Atmosphere: 2
Food: 3
Service: 1
Chetan Mehta
Breakfast is incredible. Pancakes are excellent.
Michele Serocki Bluhm
We have been staying here overnight from Saturday to Sunday for some years, attending SF Opera and having Sunday breakfast. The Ritz used to offer either a free breakfast or points for Marriott Bonvoy Platinum members, and we always chose the breakfast, which before the pandemic was excellent and beautifully presented. The coffee was downright bad, tasting as if it had been sitting on a burner for some time; but I could order tea. The Ritz no longer offers the free breakfast, and the food has taken a sharp turn for the worse--inferior ingredients, zero attention to plating. The coffee is still terrible. The bar used to offer excellent drinks with stylish garnishes. Last time we had drinks they were missing the edible garnishes on the menu, and not as good but at least as expensive as before. We are disappointed. The service used to be excellent--we had a standing note for a tea kettle and mugs to be put in our room, and this used to happen. No longer--we called the desk on the last two occasions of our stays, and they were never brought up. Points off.
Parking: The valet parking is expensive but necessary.
Atmosphere: 3
Food: 3
Service: 3
bcheong
Looks like this used to be some fancy dinner restaurant at the Ritz, but now is only the breakfast restaurant Good a la carte items every morning while staying at the Ritz. But it’s a 20 minute wait for food (if crowded, wait goes up to 30 or 40 min) and expensive. Good service
Saminda Wijegunawardena
No one does it like the Ritz, son! 5 stars for all of it: the food, decor, and service. These peeps have got it down, never been disappointed here. It had been several years since had been to the Dining Room at the Ritz, it's transformed into a very modern and artistic Parallel 37. The same elegance and world class service is there, just against a very pretty new backdrop. We did the 3 course prix fixe and it was epic from start to finish: 1) SASHIMI OF HAMACHI (Monterey abalone, nori, meyer lemon) Bomb dot com. The sashimi melts in your mouth, so tender and fresh. 2) HAND CUT LINGUINI (morel mushrooms, bloonmsdale spinach, pickled ramps) - Very nice. The only thing that was maybe just very good versus epic; just a bit simple but still well balanced and flavorful. 3) 32 DAY DRY AGED RIBEYE (short rib ravioli, summer squash, sweet corn) Wow. Just the most tender, perfectly aged and grilled steak, heaven in every bite. They also threw on some foie gras for me upon request, that took the dish over the top! Ireally vwish we remembered to come here more often, such a great experience all around. July 2015.
Nath h
Super nice staff, it was my birthday and there was even a surprise. Was wonderful for breakfast.
Atmosphere: 5
Food: 5
Service: 5
Michele J. Serocki Bluhm
We have been staying here overnight from Saturday to Sunday for some years, attending SF Opera and having Sunday breakfast. The Ritz used to offer either a free breakfast or points for Marriott Bonvoy Platinum members, and we always chose the breakfast, which before the pandemic was excellent and beautifully presented. The coffee was downright bad, tasting as if it had been sitting on a burner for some time; but I could order tea. The Ritz no longer offers the free breakfast, and the food has taken a sharp turn for the worse--inferior ingredients, zero attention to plating. The coffee is still terrible. The bar used to offer excellent drinks with stylish garnishes. Last time we had drinks they were missing the edible garnishes on the menu, and not as good but at least as expensive as before. We are disappointed. The service used to be excellent--we had a standing note for a tea kettle and mugs to be put in our room, and this used to happen. No longer--we called the desk on the last two occasions of our stays, and they were never brought up. Points off.
Parking: The valet parking is expensive but necessary.
Atmosphere: 3
Food: 3
Service: 3
Katie K
Breakfast was ok but overpricedGood service
My Tenderloin Kitchen
Great breakfast, get the French toast or huevos rancheros!
Atmosphere: 5
Food: 5
Service: 5
Sara F
A little bit overpriced especially the drink menu but the food is good
Generic at best. Menu was very limited. Overly expensive. Great if you have dining credits. If you're spending your own freedom dollars, then go elsewhere and thank yourself and your wallet. What I will say, is the service was mostly top notch, what you would expect from the Ritz.
John Liles
Eggs Benedict and potatoes. Super yummy! Great coffee. Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Ken and Alicia Lund
Very pleasant breakfast spot. The food is excellent. The ambiance is not as grand as the lounge, but it clean, attractive, and pleasant and the quality is very good.
JoeB
We enjoyed Mothers Day Brunch at Parallel 37. The Dining Room, Service, and Cuisine were all Outstanding! Our experience was exceptional and we are looking forward to dining here again soon.
Horribly understaffed! You wouldn’t expect such a bad service when you’re staying/eating at the Ritz, specially for their overpriced meals and their imposed high service / large table tax! One would think they’re more understanding when having 3 babies on the table… not even a piece of bread!
Atmosphere: 2
Food: 3
Service: 1
Breakfast is incredible. Pancakes are excellent.
We have been staying here overnight from Saturday to Sunday for some years, attending SF Opera and having Sunday breakfast. The Ritz used to offer either a free breakfast or points for Marriott Bonvoy Platinum members, and we always chose the breakfast, which before the pandemic was excellent and beautifully presented. The coffee was downright bad, tasting as if it had been sitting on a burner for some time; but I could order tea. The Ritz no longer offers the free breakfast, and the food has taken a sharp turn for the worse--inferior ingredients, zero attention to plating. The coffee is still terrible. The bar used to offer excellent drinks with stylish garnishes. Last time we had drinks they were missing the edible garnishes on the menu, and not as good but at least as expensive as before. We are disappointed. The service used to be excellent--we had a standing note for a tea kettle and mugs to be put in our room, and this used to happen. No longer--we called the desk on the last two occasions of our stays, and they were never brought up. Points off.
Parking: The valet parking is expensive but necessary.
Atmosphere: 3
Food: 3
Service: 3
Looks like this used to be some fancy dinner restaurant at the Ritz, but now is only the breakfast restaurant Good a la carte items every morning while staying at the Ritz. But it’s a 20 minute wait for food (if crowded, wait goes up to 30 or 40 min) and expensive. Good service
No one does it like the Ritz, son! 5 stars for all of it: the food, decor, and service. These peeps have got it down, never been disappointed here. It had been several years since had been to the Dining Room at the Ritz, it's transformed into a very modern and artistic Parallel 37. The same elegance and world class service is there, just against a very pretty new backdrop. We did the 3 course prix fixe and it was epic from start to finish: 1) SASHIMI OF HAMACHI (Monterey abalone, nori, meyer lemon) Bomb dot com. The sashimi melts in your mouth, so tender and fresh. 2) HAND CUT LINGUINI (morel mushrooms, bloonmsdale spinach, pickled ramps) - Very nice. The only thing that was maybe just very good versus epic; just a bit simple but still well balanced and flavorful. 3) 32 DAY DRY AGED RIBEYE (short rib ravioli, summer squash, sweet corn) Wow. Just the most tender, perfectly aged and grilled steak, heaven in every bite. They also threw on some foie gras for me upon request, that took the dish over the top! Ireally vwish we remembered to come here more often, such a great experience all around. July 2015.
Super nice staff, it was my birthday and there was even a surprise. Was wonderful for breakfast.
Atmosphere: 5
Food: 5
Service: 5
We have been staying here overnight from Saturday to Sunday for some years, attending SF Opera and having Sunday breakfast. The Ritz used to offer either a free breakfast or points for Marriott Bonvoy Platinum members, and we always chose the breakfast, which before the pandemic was excellent and beautifully presented. The coffee was downright bad, tasting as if it had been sitting on a burner for some time; but I could order tea. The Ritz no longer offers the free breakfast, and the food has taken a sharp turn for the worse--inferior ingredients, zero attention to plating. The coffee is still terrible. The bar used to offer excellent drinks with stylish garnishes. Last time we had drinks they were missing the edible garnishes on the menu, and not as good but at least as expensive as before. We are disappointed. The service used to be excellent--we had a standing note for a tea kettle and mugs to be put in our room, and this used to happen. No longer--we called the desk on the last two occasions of our stays, and they were never brought up. Points off.
Parking: The valet parking is expensive but necessary.
Atmosphere: 3
Food: 3
Service: 3
Breakfast was ok but overpricedGood service
Great breakfast, get the French toast or huevos rancheros!
Atmosphere: 5
Food: 5
Service: 5
A little bit overpriced especially the drink menu but the food is good
Restaurantji Recommends
Steak bytes were tasty!
Generic at best. Menu was very limited. Overly expensive. Great if you have dining credits. If you're spending your own freedom dollars, then go elsewhere and thank yourself and your wallet. What I will say, is the service was mostly top notch, what you would expect from the Ritz.
Eggs Benedict and potatoes. Super yummy! Great coffee. Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Very pleasant breakfast spot. The food is excellent. The ambiance is not as grand as the lounge, but it clean, attractive, and pleasant and the quality is very good.
We enjoyed Mothers Day Brunch at Parallel 37. The Dining Room, Service, and Cuisine were all Outstanding! Our experience was exceptional and we are looking forward to dining here again soon.
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