I can't really rate the food but the "customer service" was completely lacking. I understand that they are busy but the attitude from the staff is not necessary. I ordered a orange juice, blueberry muffin and ask for a cup of ice water. The gal rudely told there were filling stations behind me so I asked to purchase a cup of ice she rolled her eyes and gave it to me.Once I walked away and was preparing to drink my juice I noticed a bug floating around in it. So I took it back and again same gal same attitude said so what do you want ? I asked for her to please exchange it for a fresh one but again I got an eye roll. I get they're busy and under paid understaffed but there's no need for that behavior if I wasn't doing anything wrong.
Atmosphere: 1
Food: 3
Service: 1
E. David A.
I don't think I've seen a plant based yogurt place like that. I treated myself to it and ordered Cookies and Cream flavored. It's delicious and does not melt fast. But tastes like regular ice cream!! While you're at the airport in San Francisco. Go try it!! (Location: Terminal 2 (D))
diANtinatalist
I love this
Atmosphere: 5
Food: 5
Service: 5
Celia Monique W.
I had the white peach flavor yogurt with mango bursting boba, gummy worms(why not) and strawberries as my toppings. It was DELISH. The young lady behind the counter was very sweet, and kept the line moving rather quickly which was impressive considering the foot traffic at the airport
V T
Ordered a mixed berry smoothie. Very bland. I saw one of each fruit and a small bit of yogurt in the mix and a ton of ice. No wonder. Would not come back. Staff was also not friendly at all.
Vera Tong
Ordered a mixed berry smoothie. Very bland. I saw one of each fruit and a small bit of yogurt in the mix and a ton of ice. No wonder. Would not come back. Staff was also not friendly at all.
Jake B.
Annie is the best! She is so kind and made me feel much better about myself amidst a long day of flights. Thank you Annie. Very good frozen yogurt too!
Emmanuel B.
Great service I didn't have to wait to get my smoothie good environment and delicious with a different flavors I give it a 10out of 10
Emmanuel Y Lizette B.
Smoothies are great here staff are friendly and it looks clean fast service I will recommend to visit this location anytime
my third layover at sfo in last 6 months, and each time they were out of the original flavor…why not order more if it is most popular? fruit toppings are always delicious though. $6 for a small, includes 3 toppings.
W L
I ordered a small size frozen yogurt and the mean woman cashier filled it half empty. Though without toppings, paid $6 and I bet she doesn’t even own the store yet behaving so stingy with an attitude.
Imani R.
I had a topical mango smoothie really good but customer service was poor the lady that help me was rude and rushing me to pick an item even though it was my first time here. I wouldn't come back for a second time.
T B.
It's been years since my first review and I just so happened to be in the same terminal again when I saw the Pinkberry and remembered back to my last experience. I thought it was time to give them a try again since my kids wanted Pinkberry. The (Filipina??) woman working there was very friendly and kind. I would definitely return again thanks to her great customer service.
Maria L.
Love the original tart. I like ordering mine with strawberries and mangos. I take my family here all the time.
I can't really rate the food but the "customer service" was completely lacking. I understand that they are busy but the attitude from the staff is not necessary. I ordered a orange juice, blueberry muffin and ask for a cup of ice water. The gal rudely told there were filling stations behind me so I asked to purchase a cup of ice she rolled her eyes and gave it to me.Once I walked away and was preparing to drink my juice I noticed a bug floating around in it. So I took it back and again same gal same attitude said so what do you want ? I asked for her to please exchange it for a fresh one but again I got an eye roll. I get they're busy and under paid understaffed but there's no need for that behavior if I wasn't doing anything wrong.
Atmosphere: 1
Food: 3
Service: 1
I don't think I've seen a plant based yogurt place like that. I treated myself to it and ordered Cookies and Cream flavored. It's delicious and does not melt fast. But tastes like regular ice cream!! While you're at the airport in San Francisco. Go try it!! (Location: Terminal 2 (D))
I love this
Atmosphere: 5
Food: 5
Service: 5
I had the white peach flavor yogurt with mango bursting boba, gummy worms(why not) and strawberries as my toppings. It was DELISH. The young lady behind the counter was very sweet, and kept the line moving rather quickly which was impressive considering the foot traffic at the airport
Ordered a mixed berry smoothie. Very bland. I saw one of each fruit and a small bit of yogurt in the mix and a ton of ice. No wonder. Would not come back. Staff was also not friendly at all.
Ordered a mixed berry smoothie. Very bland. I saw one of each fruit and a small bit of yogurt in the mix and a ton of ice. No wonder. Would not come back. Staff was also not friendly at all.
Annie is the best! She is so kind and made me feel much better about myself amidst a long day of flights. Thank you Annie. Very good frozen yogurt too!
Great service I didn't have to wait to get my smoothie good environment and delicious with a different flavors I give it a 10out of 10
Smoothies are great here staff are friendly and it looks clean fast service I will recommend to visit this location anytime
Forgot order
Restaurantji Recommends
my third layover at sfo in last 6 months, and each time they were out of the original flavor…why not order more if it is most popular? fruit toppings are always delicious though. $6 for a small, includes 3 toppings.
I ordered a small size frozen yogurt and the mean woman cashier filled it half empty. Though without toppings, paid $6 and I bet she doesn’t even own the store yet behaving so stingy with an attitude.
I had a topical mango smoothie really good but customer service was poor the lady that help me was rude and rushing me to pick an item even though it was my first time here. I wouldn't come back for a second time.
It's been years since my first review and I just so happened to be in the same terminal again when I saw the Pinkberry and remembered back to my last experience. I thought it was time to give them a try again since my kids wanted Pinkberry. The (Filipina??) woman working there was very friendly and kind. I would definitely return again thanks to her great customer service.
Love the original tart. I like ordering mine with strawberries and mangos. I take my family here all the time.