This is regarding Earthbar online support, which has done little to resolve numerous issues. With increasing prices over time and decreased quality assurance in both the bowls/smoothies (watery bowls, missing toppings that are said to be included in the description, less fruit and granola, large golf ball sized chunks of solid ice in the middle) and the app platform, including misleading and falsely advertised promotions sent via their app that are not applied at checkout after following the terms of the offer. I've been an Earthbar rewards member for years, and at this point, I think I've had enough.
Lia Marie
I LOVE Earthbar, also this location. Actually just leaving the Berkeley location made me realize how much I love the Chesnut location.
Earth Bar drinks and supplements have really helped my immunity, gut help and overall energy. The drinks are crafted to perfection here and every worker loves their job and customers!
Rachel Y
I called to make an edit on my order but no one picked up. Which is fine... if the voicemail box wasn't out of memory....
And since my order was time sensitive - I tried to call several more times but was then sent to voicemail..... every time
Which begs the question why do you have a phone number if you don't plan to a) Pick up the phone b) Consistently keep your voicemail in check
Odd decision
BLA WIC
SO INCREDIBLE
Kelly Murphy
Just finished a tennis session and had to get a green smoothie!!!!
Joyce McKenna
Don’t order delivery, even it’s 10 min it’ll be cold soup. Also use to love EarthBar but regardless of melting this is one of the worst acai bowls I’ve ever had. It has like ice shards in it and tastes like vanilla. Giving not fresh and additives.
Emma S
I really like their drinks, have tried about 6 of them and all good. Their iced matcha one was really refreshing. All drinks are not too sweet and less sugar than most smoothies. I can always find a placé to sit. It's good for working on laptop too since most people just grab their drink and go so their is room. And staff is always patient to me.
Atmosphere: 5
Food: 5
Service: 5
Marielle Concejo
Quick & easy with ordering on the app and I am obsessed with the smoothies here. I usually frequent the Downtown San Francisco locations but went to the Marina one today. I wish the açaí bowl was thicker but it tasted so fresh and felt like there wasn’t as many additives. I wish there were multiple sizes for the açaí bowl but at least every time I get one, I share with my boyfriend. Interior is great to chill at and the outside when there’s great weather but the tables move around.
Parking: Street parking may be hard during peak hours since it’s also near a residential neighborhood
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Acai Bowl
Joshua Cerniglia
We ordered 2 smoothies and they gave us the rest (almost a third one) for free
Atmosphere: 5
Food: 5
Service: 5
Ezaura Bisaillon
Both me and my daughter got food poisoning from them
Great smoothies, Lean and Green & Mint Chip is excellent!
Atmosphere: 5
Food: 5
Service: 5
Kenan Sakarcan
Very average smoothies. Over priced. Lack of fresh greens…
Ben Blue
Delicious filling smoothie lots of boosters like ginseng and reishi yummy green smoothie with avocado super efficient well run clean restaurant this place is a winner
Atmosphere: 5
Food: 5
Service: 5
Arisa Tele
Delicious & tastey smoothies, especially the Chocolatr Supreme!
Atmosphere: 5
Food: 5
Service: 5
Eric Chung
Got the sunshine immunity. It tasted pretty good and sour as it included passion fruit, mango, and pineapple. It was one of the cheaper drinks (relative to the other drinks on the menu) but still above average in price when it comes to smoothies, though.
This is regarding Earthbar online support, which has done little to resolve numerous issues. With increasing prices over time and decreased quality assurance in both the bowls/smoothies (watery bowls, missing toppings that are said to be included in the description, less fruit and granola, large golf ball sized chunks of solid ice in the middle) and the app platform, including misleading and falsely advertised promotions sent via their app that are not applied at checkout after following the terms of the offer. I've been an Earthbar rewards member for years, and at this point, I think I've had enough.
I LOVE Earthbar, also this location. Actually just leaving the Berkeley location made me realize how much I love the Chesnut location.
Earth Bar drinks and supplements have really helped my immunity, gut help and overall energy. The drinks are crafted to perfection here and every worker loves their job and customers!
I called to make an edit on my order but no one picked up. Which is fine... if the voicemail box wasn't out of memory....
And since my order was time sensitive - I tried to call several more times but was then sent to voicemail..... every time
Which begs the question why do you have a phone number if you don't plan to
a) Pick up the phone
b) Consistently keep your voicemail in check
Odd decision
SO INCREDIBLE
Just finished a tennis session and had to get a green smoothie!!!!
Don’t order delivery, even it’s 10 min it’ll be cold soup. Also use to love EarthBar but regardless of melting this is one of the worst acai bowls I’ve ever had. It has like ice shards in it and tastes like vanilla. Giving not fresh and additives.
I really like their drinks, have tried about 6 of them and all good. Their iced matcha one was really refreshing. All drinks are not too sweet and less sugar than most smoothies. I can always find a placé to sit. It's good for working on laptop too since most people just grab their drink and go so their is room. And staff is always patient to me.
Atmosphere: 5
Food: 5
Service: 5
Quick & easy with ordering on the app and I am obsessed with the smoothies here. I usually frequent the Downtown San Francisco locations but went to the Marina one today. I wish the açaí bowl was thicker but it tasted so fresh and felt like there wasn’t as many additives. I wish there were multiple sizes for the açaí bowl but at least every time I get one, I share with my boyfriend. Interior is great to chill at and the outside when there’s great weather but the tables move around.
Parking: Street parking may be hard during peak hours since it’s also near a residential neighborhood
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Acai Bowl
We ordered 2 smoothies and they gave us the rest (almost a third one) for free
Atmosphere: 5
Food: 5
Service: 5
Both me and my daughter got food poisoning from them
Restaurantji Recommends
Great smoothies, Lean and Green & Mint Chip is excellent!
Atmosphere: 5
Food: 5
Service: 5
Very average smoothies. Over priced. Lack of fresh greens…
Delicious filling smoothie lots of boosters like ginseng and reishi yummy green smoothie with avocado super efficient well run clean restaurant this place is a winner
Atmosphere: 5
Food: 5
Service: 5
Delicious & tastey smoothies, especially the Chocolatr Supreme!
Atmosphere: 5
Food: 5
Service: 5
Got the sunshine immunity. It tasted pretty good and sour as it included passion fruit, mango, and pineapple. It was one of the cheaper drinks (relative to the other drinks on the menu) but still above average in price when it comes to smoothies, though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sunshine Immunity
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