RAW Sugar Factory

525 Valencia St, San Francisco
(415) 875-9689

Recent Reviews

Sort by
Dan Carroll

The food was ok…the special curry was bland and poor service. I was bummed this didn’t meet expectations.

Atmosphere: 2

Food: 2

Service: 2

Natalie Sun

Not only were the staff so attentive and friendly, but the food was amazing.

The spicy wasabi mayo fries is a must if you want to try this place out.

Atmosphere: 5

Food: 5

Service: 5

Sam

I ordered the Chicken Fries and they came really fresh, hot and ready to eat. The sauce was really good, my only complaint was that there wasn’t enough sauce, and the chicken was a little dry. Overall everything was really good and the atmosphere is amazing.

Atmosphere: 5

Food: 5

Service: 4

Kateryna Rechtschaffen

Tasty overall but some of the fruit is very overripe and mushy, and portions are too small for the high cost

Atmosphere: 3

Food: 4

Service: 4

Kevin Hawkins

Amazing breakfast and brunch spot. Great service, perfectly cooked food with so much flavor, and a very stylish interior design. Highly recommend the chicken & waffles, chicken apple sausages, pancakes, and avocado Benedict 👌🏼

Atmosphere: 5

Food: 5

Service: 5

Brenda Wolfe

A really lovely brunch experience

Atmosphere: 5

Food: 5

Service: 5

Preppa

Girl byeeee ive been waiting for 1 hour for my food and evb around us who got here after us got their food first i am waiting for my food as we speak, and i ordered waffles and they said i dont think we have chocolate chips but this jit a candy store and other stuff of the menu has chocolate chips. Also, my daughter ordered an ocean blue drink and she got lung cancer from the smoke

Atmosphere: 1

Service: 1

Susanne Storm Ziegler

A great experience from start to finish. The staff were super friendly, the menu easy to comprehend and the actual restaurant was so nice!
Portion sizes were big and the food amazing.
I would absolutely go back.

Atmosphere: 5

Food: 5

Service: 5

Ben Blue

Bad coffee. Average food.

Atmosphere: 3

Food: 2

Service: 2

Nancy Whittington

Absolutely love this place! The food is fantastic! Mango sticky rice is phenomenal! Go to raw sugar for breakfast and then go back after 3:00 when it turns into Krua Thai. So so so good!

Atmosphere: 5

Food: 5

Service: 5

Nathan Robinson

This place gave me the single worst dining experience I've had in 30 years in San Francisco. The water glass showed up with lipstick on the rim. No big deal, but I should have taken it as a hint of what was to come. We ordered two dishes. They arrived 10 minutes apart.

By the time the pancakes showed up, the pulled pork eggs benedict were cold and soggy. I don't know what they were thinking when they made that pulled pork, but it was overly sweet BBQ flavored that tasted like a prepared microwave meal from a grocery store. It sat on a soggy tomato and was placed upon the English muffins leaving a wet mess. Inedible.

The mascarpone soufflé pancakes were cloyingly sweet as if made by children for children. I can't imagine that they were prepared right. It was a mess of thin and soggy pancakes alternately stacked with a flavorless egg white layer and covered in sugary slop. Really gross.

The server/hostess was the only positive part of the experience. She handled the situation, not charging us. The owners of this place really need to train the kitchen staff. It feels like they made this Insta-friendly trend spot, made up some dishes, took some photos, left it in the hands of children and disappeared.

Zero stars if I could.

Atmosphere: 2

Food: 1

Service: 3

Amber Abbey

Absolutely delicious and so many things to try 😋 😍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken

Izze

Went for brunch with friends on a Friday, was not busy and seated right away. The place was cute! Ordered the banana soufflé pancakes with the chicken & matcha waffles. I thought the food was okay but the presentation was pretty. The matcha waffle was pretty dry but I did like that they used chicken katsu though it was also kinda dry and pretty thin. Portion size was good. Maybe the Thai food from this place might be better.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Matcha French Toast, Mascarpone Soufflé Pancakes

April Su

Checked out this place because I saw great reviews. I ordered the chicken and waffles while my partner ordered the egg benedict. Unfortunately, the chicken and waffles were both extremely dry. Some parts of the waffles were even burnt. The yolk of my partner’s egg benedict was fully cooked and not runny.

Perhaps the chef had an off day because we came on Christmas Day, but honestly this meal ruined my Christmas!!

Atmosphere: 3

Food: 1

Service: 5

Lauren Cono

Great Thai menu! Tom Yum was perfectly flavorful and spicy. Drunken noodles and the green curry are huge portions and authentically Thai. They serve an American menu as well, but I come for the Thai. Happy to have this close to my office

Atmosphere: 5

Food: 5

Service: 5

Loading...