Sonamu Korean Restaurant

Great food.

Atmosphere: 4

Food: 4

Service: 4

Inconsiderate and unacceptable service. The server basically forgot about us.

After being seated, it took over 20 minutes to get our order taken. It took another 20 minutes to get our drinks (canned/bottled beers). We understood it was busy and it would take longer than usual for food. We noticed other tables that were seated much later were receiving all their food and drinks (some of the same items we ordered).

We asked for banchan to snack on in the meantime. We were told they were out of kimchi. I overheard the table next to us ask for kimchi and they received it right away.

The server either forgot to put in our order or gave other tables preference. After OVER AN HOUR of being ignored and not updated on when our food would arrive we asked to pay for what we already got and left.

They should have communicated better if they were too busy. Instead they wasted our time. Would not recommend.

Atmosphere: 1

Food: 2

Service: 1

The BEST Galbi I've ever had. Wow the quality & cut of the meat is grade A with minimal fat, marinated and seared to literal PERFECTION. I'm happy but sad it's over.
Can't wait to eat here again whenever I'm back in SF.

Atmosphere: 5

Food: 5

Service: 5

Food was good, portions were large (though rice servings were skimpy....had to order extra servings because regular servings were small...they use these tiny little stainless steel cups to portion rice).

Service was ridiculous. No hello, no smile, nothing pleasant or welcoming from the server at all. Not one word, just a menu dropped on the table. There were 8 of us.

We ordered, then the plates came.....plopped down on a pile at the end of the table for 8, along with a pile of napkins and chopsticks. My 11 yr old son had to set the table. Then the food came, also plopped down at the end of the table....nothing distributed evenly between the 8 people seated, everything placed in front of the two people at the end of the table. So we had to move the hot plates around so people at the other end of our dining group could get some food. NOT ONE SINGLE TIME did anyone come by to ask how the food was, ask if we needed anything, asked if we needed water...zero attention. We had to flag the server down to come over to ask for soy sauce and water. Then when the soy sauce came it was a stingy little half ounce in the bottom of a teacup.

We finished eating. Food was decent and generously portioned. We had a huge pile of dirty dishes piled up. We asked for a check. Zero effort was made to remove even one dirty dish. Then the check came...server tacked on 18% "service charge."

I laughed, called server over and asked what the hell the 18% was for? She said, "service, there were 8 people". I said forget it, we got no service. The kid set the table, not once did we get our water filled (or asked if we needed anything at any time throughout our meal...completely ignored). I pointed out that there was a huge pile of dishes on the table and not one had been removed. "We didn't get any service."

To her credit the server got a clue and removed the 18% tip. I gave her 10% tip and thought I was being overly generous. It wasn't the money, it was the principal. Why should you get a big tip for not doing your job? This could have been the worst service I've ever gotten in a restaurant. You get more service at Jack in the Box I think.

These people need to go to wait staff school or something. Completely clueless and lazy. Just ridiculous. Again, the worst service I've ever had in a restaurant in my life. Sad. And it's a shame. The food was decent.

Atmosphere: 3

Food: 3

Service: 1

Food was average and prices a bit high for this restaurant with plastic glasses, no ambience at all.

Atmosphere: 3

Food: 3

Service: 4

Wonderful Korean restaurant. We got an appetizer and a couple dishes to split amongst the four of us. The Pancake was great. The Banchan were great. The chicken was great. The Bulgogi was good. The Galbi was great. And the staff was great. My favorite is always the Galbi, but highly recommend everything.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Galbi Beef Short Ribs, Maeun Dak-Gui Spicy Marinated Chicken, Banchan

Delicious.

Atmosphere: 5

Food: 5

Service: 5

It was so good and tasty!

Atmosphere: 5

Food: 5

Service: 5

This place has amazing food.
We ordered the Kimchi pancakes. 10/10
The braised beef ribs. 10/10. I would spend my life eating those
5 piece chicken wings 10/10. They were good, not as good as the other stuff but still good
And black current alcohol

Atmosphere: 5

Food: 5

Service: 4

Best Korean food I’ve had with generous portions. Get the hot wings. The starter dishes, like the kimchi, were so fresh too. Would love to come back and try more.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Japchae with Bulgogi

Sonamu, the fairly new Korean restaurant that took over the old Turtle Tower location in the Richmond District.

Food 10/10
Service 10/10

We'll be SURE to be back!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Galbi Beef Short Ribs, Haemul Pajeon Seafood Pancake, Kimchi-Bokkeum-BAP, Bibim Naengmyeon Spicy Noodles with Beef, Seollongtang Oxtail Bone Soup

Quick and delicious food. Although when you order Bulgogi it doesn’t come with a side of rice.

Atmosphere: 4

Food: 4

Service: 4

Ordered a marinated spicy pork, chive pancake, wings, and seafood tofu soup. Everything came out delicious. The side dishes were yummy

Atmosphere: 5

Food: 5

Service: 5

Absolutely delicious! Me and my husband thought we ordered too much food, when it got to us we started eating like crazy people and there was nothing left! I loved it. Will definitely be back.

A fun new Korean food find. Will be back.

Atmosphere: 4

Food: 4

Service: 4