I went to pick up an order and politely asked for a cup holder since I had my other hand occupied. The employee (wearing glasses) handed it to me in a rude manner. I even suggested a double cup holder, as a single one usually bends and the cups can fall, but the attitude was not friendly. The product was fine, but customer service could be improved.
Atmosphere: 1
Food: 4
Service: 1
Demi
My card wasnt working and they were so sweet and gave the drink on the house . Means a lot cuz I had a long walk ahead of me. Means a lot
Atmosphere: 5
Food: 5
Service: 5
Sammie Brewer-Wang
Nice store when it’s open but I’ve visited several times and it would be closed, like it is today. Good staff overall just really interesting management choices.
Atmosphere: 5
Food: 4
Service: 4
Brendan Wallace
This is just a good, clean, consistent, well staffed Starbucks store!
Atmosphere: 5
Food: 5
Service: 5
Andrew
Good Iced Americano and I like the team here quite a lot!
Atmosphere: 5
Food: 5
Service: 5
Lauren Kush
They don't heat the milk correctly here, every latte is full of foam, even if you ask for no foam or less foam. Not to mention the rude barista Araceli, or maybe she's just rude to Brown people, I dunno. They are nice to people who work around there but if you live nearby, not so much. It grosses me out that their baristas wear CLOTH masks while they make the drinks. Those aren't sanitary they should be wearing real PPE masks. Corporate doesn't care, they gave me the brush off, so don't reply to this saying please contact Starbucks.
Erin Williams
I told him I wanted to get two cups of ice and I put a tip in the tip jar and he told me I couldn’t have any cups of ice regardless of the 2$ tip I had to really purchase an item ridiculous
Atmosphere: 1
Food: 1
Service: 1
Dominic Yong
Nice staff , welcoming and was able to advise me(a tourist on day 1) where to explore .
Atmosphere: 5
Food: 5
Service: 5
Jon
Nice place.
Atmosphere: 5
Service: 5
akash T
Women at the cashier counter added $5 tip by herself to my 2 coffee orders.
Staff were friendly. Unfortunately they rush and don't measure anything correctly which leads to your drink tasting bad.. Will not be returning.
Atmosphere: 2
Food: 1
Service: 1
Kelly Yee
I accidentally placed my order at the wrong location. Janice helped me out & was able to make my drink immediately!
Food: 5
Service: 5
Hilda Liu
Quick coffee after a doctor’s visit :)
Atmosphere: 5
Food: 5
Service: 5
cc cg
Stopped in at this Starbucks closest to Chase center before a Warriors game just before Christmas. They had a sign for a box of their Cranberry Bliss at 50% off so thought I'd buy and bring to a Christmas gathering. When I checked out- they didn't have it programed for the discount so they couldn't offer it-really?? They had to contact a supervisor who wasn't available. Bad customer service. Corporate service at its finest- or worst-case in this instance. Very disappointing and will avoid Starbucks-Went to Phil's next to Chase center actually had wonderful coffee-please try it!!!
Karen Hii
In case you need an evening caffeine boost, they close relatively later than other starbucks nearby in the evening.
I went to pick up an order and politely asked for a cup holder since I had my other hand occupied. The employee (wearing glasses) handed it to me in a rude manner. I even suggested a double cup holder, as a single one usually bends and the cups can fall, but the attitude was not friendly.
The product was fine, but customer service could be improved.
Atmosphere: 1
Food: 4
Service: 1
My card wasnt working and they were so sweet and gave the drink on the house . Means a lot cuz I had a long walk ahead of me. Means a lot
Atmosphere: 5
Food: 5
Service: 5
Nice store when it’s open but I’ve visited several times and it would be closed, like it is today. Good staff overall just really interesting management choices.
Atmosphere: 5
Food: 4
Service: 4
This is just a good, clean, consistent, well staffed Starbucks store!
Atmosphere: 5
Food: 5
Service: 5
Good Iced Americano and I like the team here quite a lot!
Atmosphere: 5
Food: 5
Service: 5
They don't heat the milk correctly here, every latte is full of foam, even if you ask for no foam or less foam. Not to mention the rude barista Araceli, or maybe she's just rude to Brown people, I dunno. They are nice to people who work around there but if you live nearby, not so much. It grosses me out that their baristas wear CLOTH masks while they make the drinks. Those aren't sanitary they should be wearing real PPE masks. Corporate doesn't care, they gave me the brush off, so don't reply to this saying please contact Starbucks.
I told him I wanted to get two cups of ice and I put a tip in the tip jar and he told me I couldn’t have any cups of ice regardless of the 2$ tip I had to really purchase an item ridiculous
Atmosphere: 1
Food: 1
Service: 1
Nice staff , welcoming and was able to advise me(a tourist on day 1) where to explore .
Atmosphere: 5
Food: 5
Service: 5
Nice place.
Atmosphere: 5
Service: 5
Women at the cashier counter added $5 tip by herself to my 2 coffee orders.
Service: 1
Restaurantji Recommends
Staff were friendly. Unfortunately they rush and don't measure anything correctly which leads to your drink tasting bad.. Will not be returning.
Atmosphere: 2
Food: 1
Service: 1
I accidentally placed my order at the wrong location. Janice helped me out & was able to make my drink immediately!
Food: 5
Service: 5
Quick coffee after a doctor’s visit :)
Atmosphere: 5
Food: 5
Service: 5
Stopped in at this Starbucks closest to Chase center before a Warriors game just before Christmas. They had a sign for a box of their Cranberry Bliss at 50% off so thought I'd buy and bring to a Christmas gathering. When I checked out- they didn't have it programed for the discount so they couldn't offer it-really??
They had to contact a supervisor who wasn't available. Bad customer service. Corporate service at its finest- or worst-case in this instance. Very disappointing and will avoid Starbucks-Went to Phil's next to Chase center actually had wonderful coffee-please try it!!!
In case you need an evening caffeine boost, they close relatively later than other starbucks nearby in the evening.
Atmosphere: 5
Food: 5
Service: 5
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