I have trauma from the time I was in this Subway and they had an east Indian dude that was so bad at understanding English that when I asked for a simple ham and swiss on Italian bread untoasted I somehow ended up with whole wheat with shredded beef, toasted with melted cheddar on it and nothing else. I didn't even bother correcting them. I just ate it anyway. I hated every bite. This happened years ago and I haven't been to San Francisco in a long time, so for all I know things are different today, but my soul was crushed on that day and it lingers with me still
Ruth C.
Had a great sandwich & experience at this location and wanted to write a review because of the low reviews (not all locations are equal). The woman was sweet, she was meticulous about making the sandwich, and the store was clean. For a Subway, this location gets top score from me. It's COVID time and this is a tourist area, so it's leas busy than usual.
sideways38
Hd Door Dash.. Three sandwiches and all were correct and good. Also bought their cookies, that were also good. Will use again.
Robert G.
This is not friendly to deaf community, I hope this ever be better next time! Because this very important for deaf community!
Roberto Cisneros
The employee were so rude that I will never go back there. And if you really care about the costumes you will find out who was working that day, I was there when I was on my vacation 3-16- 2020 at 3:35 PM. I also will let every body know about my experience.
Thomas V
We stopped here for the big sub sandwiches and took them away with us. There was a big selection and the quality was good enough.
Angel
The person making the sandwiches was an old man who clearly didn't want to be there. He was very aggressive and rude and I don't think I'll order from this specific place ever again (:
Binjee Rai
I don't care about service in Subway, but this older lady at cash is racist. I have never entitled this to anyone else but she differentiates her customer by their look. We asked for the code for restroom and told we were going to eat here. But she yelled "order first" to my brown skinned boyfriend.
Jackie C.
Never met a staff that was so opposed to making a sale. Avoid this rude staff! They obviously are allergic to money!
Lauren R.
I come here every other week and the staff here is just purposefully not friendly. They don't even say hi to you, they just stand there and wait for you to order. There is always a woman in the back doing something and not helping her coworker when the line is 7 or 8 people deep, which from a customer service standpoint should not be happening. Today my parking sticker that they gave me to validate parking was coming up as "invalid" when I scanned it so I had to reverse out of line, re-park, and walk back in. The woman in the back saw me come back in (I hadn't spoken to her at all earlier) and purposefully walked behind a pillar to try to hide herself. I work in customer service so I know she was trying to avoid helping guests so I said "excuse me can I ask you a question?" She moved to the side to look at me and didn't bother coming any closer. I told her the validation sticker didn't work and she said "it's not expired," followed by silence. I said, well who can I talk to? And she said "the parking guy." I told her there was no parking guy out there and that's why I came back, and she was silent. I said "okay...what can I do?" And she shrugged. I said "is there a number to call or an office?" And she said, you can go to Safeway. ?? I go to Safeway and explain the situation and in true Safeway fashion they were very nice and said that with the sticker Subway gave me I have to scan the original ticket first, then the Subway sticker (this is a different method than Safeway, where they just scan your original ticket and you're good to go). I thanked Safeway for helping me. It's ridiculous that the subway employees would be so painfully, purposely unhelpful and not know how their own validation stickers work. The woman who is always hanging out in the back and never making sandwiches should not have a job with customers.
Here are only one employee working, and it’s too slow to order food, we are staving and have been waiting here for 20 mins, but we still waiting, the employee have to pickup phone calls and order foods.
Jaskarn P.
Very rudeness costumer service. Never gonna come back this place . F*** this subway
Abgail Nidia Córdova
Food are good But the service was aweful AND the huy was rude
Ricardo Alfaro
Probably the best place to go for a quick bite if you work in the area or are strapped for cash. Be nice to staff they're busy, complicated orders should tip :p
Naveen Nagaraja
I feel the price at this place is expensive than other sub ways. They didnt honor the coupon and said we don't accept at this location. Not sure why even though they are authorized subway dealers.
I have trauma from the time I was in this Subway and they had an east Indian dude that was so bad at understanding English that when I asked for a simple ham and swiss on Italian bread untoasted I somehow ended up with whole wheat with shredded beef, toasted with melted cheddar on it and nothing else. I didn't even bother correcting them. I just ate it anyway. I hated every bite. This happened years ago and I haven't been to San Francisco in a long time, so for all I know things are different today, but my soul was crushed on that day and it lingers with me still
Had a great sandwich & experience at this location and wanted to write a review because of the low reviews (not all locations are equal). The woman was sweet, she was meticulous about making the sandwich, and the store was clean. For a Subway, this location gets top score from me. It's COVID time and this is a tourist area, so it's leas busy than usual.
Hd Door Dash.. Three sandwiches and all were correct and good. Also bought their cookies, that were also good. Will use again.
This is not friendly to deaf community, I hope this ever be better next time! Because this very important for deaf community!
The employee were so rude that I will never go back there. And if you really care about the costumes you will find out who was working that day, I was there when I was on my vacation 3-16- 2020 at 3:35 PM. I also will let every body know about my experience.
We stopped here for the big sub sandwiches and took them away with us. There was a big selection and the quality was good enough.
The person making the sandwiches was an old man who clearly didn't want to be there. He was very aggressive and rude and I don't think I'll order from this specific place ever again (:
I don't care about service in Subway, but this older lady at cash is racist. I have never entitled this to anyone else but she differentiates her customer by their look. We asked for the code for restroom and told we were going to eat here. But she yelled "order first" to my brown skinned boyfriend.
Never met a staff that was so opposed to making a sale. Avoid this rude staff! They obviously are allergic to money!
I come here every other week and the staff here is just purposefully not friendly. They don't even say hi to you, they just stand there and wait for you to order. There is always a woman in the back doing something and not helping her coworker when the line is 7 or 8 people deep, which from a customer service standpoint should not be happening. Today my parking sticker that they gave me to validate parking was coming up as "invalid" when I scanned it so I had to reverse out of line, re-park, and walk back in. The woman in the back saw me come back in (I hadn't spoken to her at all earlier) and purposefully walked behind a pillar to try to hide herself. I work in customer service so I know she was trying to avoid helping guests so I said "excuse me can I ask you a question?" She moved to the side to look at me and didn't bother coming any closer. I told her the validation sticker didn't work and she said "it's not expired," followed by silence. I said, well who can I talk to? And she said "the parking guy." I told her there was no parking guy out there and that's why I came back, and she was silent. I said "okay...what can I do?" And she shrugged. I said "is there a number to call or an office?" And she said, you can go to Safeway. ?? I go to Safeway and explain the situation and in true Safeway fashion they were very nice and said that with the sticker Subway gave me I have to scan the original ticket first, then the Subway sticker (this is a different method than Safeway, where they just scan your original ticket and you're good to go). I thanked Safeway for helping me. It's ridiculous that the subway employees would be so painfully, purposely unhelpful and not know how their own validation stickers work. The woman who is always hanging out in the back and never making sandwiches should not have a job with customers.
Restaurantji Recommends
Here are only one employee working, and it’s too slow to order food, we are staving and have been waiting here for 20 mins, but we still waiting, the employee have to pickup phone calls and order foods.
Very rudeness costumer service. Never gonna come back this place . F*** this subway
Food are good But the service was aweful AND the huy was rude
Probably the best place to go for a quick bite if you work in the area or are strapped for cash. Be nice to staff they're busy, complicated orders should tip :p
I feel the price at this place is expensive than other sub ways. They didnt honor the coupon and said we don't accept at this location. Not sure why even though they are authorized subway dealers.