Subway

1400 Mission St Suite 131, San Francisco
(415) 425-2070

Recent Reviews

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Angela Lee

Woah. This Subway should honestly shut down. Really bad experience. They just opened yesterday, so I was hoping it would be good but no.

I ordered a turkey stuffing sandwich and when I got home, there was no stuffing, and no cranberry sauce. I went back, and they said they could “do whatever” because the company didn’t give them enough ingredients. If that was the case, they should have told me before I ordered. Feel like they are lying and serving to the customers..

I still tried to be nice and ordered a baked chicken with sweet onion and vegetables instead. When I opened it at home, everything was ice cold the cucumbers and all the veggies were literally icy.

This is extremely frustrating and very poor service. Definitely not acceptable.

Atmosphere: 1

Food: 1

Service: 1

Grace Smith

Great place I really enjoyed with my friends in this place. I highly recommended this place, food is tasty delicious and fresh. Mainly atmosphere is good. Staffs are also have a good attitude towards us loved it

Atmosphere: 4

Food: 5

Service: 5

Rachana Adhikari

The food is very good and the waiter talk to you politely. Perfect place! The food is excellent, the atmosphere is friendly I just love this place I will visit in future too

Atmosphere: 3

Food: 5

Service: 4

مرشد سياحي ينبع

It was quick service with a pleasant atmosphere.

Atmosphere: 5

Food: 3

Service: 4

سام الجهني

It was quick service with a pleasant atmosphere.

Atmosphere: 5

Food: 3

Service: 4

Jason Goodison

Don’t order online. They’ll won’t start till you get there and will prioritize everyone in store. Waited over 30 mins and the guy just told me to cancel cause he wouldn’t complete my order

Food: 1

Service: 1

darshit dave

It was quick service with a pleasant atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Catherine Tan

I think this location needs to be shutdown, similar to other customers I also experienced them turning down my online order because they didn’t want to honor the promotions. If you have time, you too should report your experience to Subway corporate via their website!!
Overall, they just seem shady and unethical.

Atmosphere: 1

Service: 1

Jesse Cordeiro

Similar to the other reviews, I placed an order via the mobile app for a BOGO offer and when I arrived at the store was told by the employee that the order had been cancelled. I was initially told the mobile ordering system was offline and as I was being told this another customer picked up their mobile ordering. After questioning why the other customer’s mobile order was fulfilled, the employee then changed their story saying it was an issue with the BOGO offer. To add to this, a friend visited this location earlier in the week and was told their order was cancelled because they ran out of a certain ingredient and was convinced to place his order in person without the BOGO offer.

I reviewed the terms of the offer and it isn’t subject to participating franchise locations. I’d suggest you avoid this establishment and support businesses that aren’t engaging in shady practices.

Atmosphere: 1

Food: 1

Service: 1

Jason T.

Very short patience amongst the staff. When ever the subway app offers a 50% off promo, this locations system is conveniently down to avoid participation.

Atmosphere: 1

Food: 4

Service: 1

Brendan O'Connor

Nice door

Service: 3

Christian Johnson

Some of the staff seem to have an attitude problem. Also don't order anything for pickup unless you want it untoasted and with missing items. This seems to happen every time.

Atmosphere: 2

Food: 2

Service: 1

Hector Ibanez

Avoid this location they’re by far the worst subway I submitted an order and once I got there they told me in a very demanding and rude way they cancel it because the store does not participate in the “promos” and if I want it my sandwich I need it to pay full price when the app clearly say they do and let’s me submit an order, worse experience at a subway ever.

Atmosphere: 1

Food: 1

Service: 1

Halie

This location is awful. They skimp on all the ingredients, take forever to make the food, and they cancel any app/online orders with a promotion or coupon. Not the kind of store you want representing your franchise.

Atmosphere: 1

Food: 1

Service: 1

Ryan Mentley

Does not take online orders anymore, but still lets you place them through the website! Any order successfully placed online will be automatically voided, according to employees there. I found this out after showing up to pick up my order, and it was of course not there.

Service: 1

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