Be careful when paying by credit card — unauthorized charges！！！ Overall, I was very disappointed with the service, and this experience was upsetting. I would recommend the food, but the service was extremely disappointing. Paid by credit card.At first, the bill already included a 20% tip, which I noticed and questioned. After that, the staff changed it and asked me to enter the payment myself. I chose not to leave a tip. However, I later discovered that the staff added a tip on my bill without my consent. We were only three people, and the menu states that a 20% tip applies only to parties of five or more. No receipt was provided at the time of payment. I only noticed the unauthorized charge later when reviewing my credit card statement. I have filed a credit card dispute regarding this unauthorized charge. This matter is being pursued through the appropriate consumer and billing channels.
Atmosphere: 3
Food: 3
Service: 1
Noong Ning
Love it ! Amazing food
Atmosphere: 5
Food: 5
Service: 5
Amin Rasooli
great restaurant
Atmosphere: 5
Food: 5
Service: 5
Jatinder T
My experience at Thai Spice was a mix of frustration and potential. While most of the staff were friendly and doing their best to be helpful, the restaurant felt like it was operating in a state of disorganized chaos due to a clear lack of leadership.
Despite having a booking, we faced a long wait before being acknowledged. While many team members were kind, we encountered significant rudeness from one or two individuals when we raised a concern about a dish. This inconsistency, combined with the high-pressure 75-minute dining limit, made for a stressful evening. It’s a shame, as the hardworking staff are being let down by poor management. There are many other Thai spots in SF where the experience is much more cohesive.
I would love to get my money back!
Atmosphere: 1
Food: 2
Service: 1
Simon K
Very popular place - which speaks for the food. Typical Thai fare. Casual place, quite busy/buzzing.
Atmosphere: 4
Food: 5
Service: 4
Master G
Great food very tasty but way overpriced very small portions not worth it !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Satay, Green Curry with Chicken, Pineapple Fried Rice, Crispy Calamari
Alyssa Estrada
There is fast service and good food
Atmosphere: 4
Food: 4
Service: 4
Maddy Zettler
The food shines here- highly recommend the khao soi and Pad Se Yu (request ground chicken)!!
Food: 5
Recommended dishes: Crispy Egg Noodles
jameskg jameskg
Amazing Thai. We walked 1mi up the hill from Chinatown for this place … was well worth it! Great authentic Thai food, laid back atmosphere, great service. Try the Num Tok (medium spicy) and some Chicken Satay for app!
Atmosphere: 5
Food: 5
Service: 5
Subhan Poudel
I went here on Saturday afternoon and it was certainly popular; I had to wait 15 min for a table.
I ordered drunken noodles at level 5 spice and honestly it wasn’t bad. My main disappointment with the restaurant comes with the portion sizes. I felt like it was a bit low but you can decide for yourself.
The meal was not prepared as ordered, and I did not receive an apology or solution from staff
Atmosphere: 1
Food: 1
Service: 1
kris
shitty service
Atmosphere: 1
Food: 1
Service: 1
Lynx Wilderness
I was DoorDashing when I received an order from this restaurant and accidentally walked into the restaurant area because there were customers blocking the pickup area sign and a worker among three others started raging at me for not seeing the sign. One worker went as far as pushing me out of the way. In addition to all of this they reported me to DoorDash as someone that is under the influence of alcohol or drugs. Treat delivery drivers like humans, they are making you money.
Atmosphere: 1
Service: 1
Bradley Schoch
Best Thai place on Polk street.
Atmosphere: 5
Food: 5
Service: 5
Andrea Santos
solid casual thai restaurant in russian hill serving the classics. will hit the spot if you’re craving thai food but nothing too memorable.
papaya salad: tasty and refreshing, fairly spicy so watch out
Be careful when paying by credit card — unauthorized charges！！！
Overall, I was very disappointed with the service, and this experience was upsetting.
I would recommend the food, but the service was extremely disappointing.
Paid by credit card.At first, the bill already included a 20% tip, which I noticed and questioned.
After that, the staff changed it and asked me to enter the payment myself.
I chose not to leave a tip.
However, I later discovered that the staff added a tip on my bill without my consent.
We were only three people, and the menu states that a 20% tip applies only to parties of five or more.
No receipt was provided at the time of payment.
I only noticed the unauthorized charge later when reviewing my credit card statement.
I have filed a credit card dispute regarding this unauthorized charge.
This matter is being pursued through the appropriate consumer and billing channels.
Atmosphere: 3
Food: 3
Service: 1
Love it ! Amazing food
Atmosphere: 5
Food: 5
Service: 5
great restaurant
Atmosphere: 5
Food: 5
Service: 5
My experience at Thai Spice was a mix of frustration and potential. While most of the staff were friendly and doing their best to be helpful, the restaurant felt like it was operating in a state of disorganized chaos due to a clear lack of leadership.
Despite having a booking, we faced a long wait before being acknowledged. While many team members were kind, we encountered significant rudeness from one or two individuals when we raised a concern about a dish. This inconsistency, combined with the high-pressure 75-minute dining limit, made for a stressful evening. It’s a shame, as the hardworking staff are being let down by poor management. There are many other Thai spots in SF where the experience is much more cohesive.
I would love to get my money back!
Atmosphere: 1
Food: 2
Service: 1
Very popular place - which speaks for the food. Typical Thai fare. Casual place, quite busy/buzzing.
Atmosphere: 4
Food: 5
Service: 4
Great food very tasty but way overpriced very small portions not worth it !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Satay, Green Curry with Chicken, Pineapple Fried Rice, Crispy Calamari
There is fast service and good food
Atmosphere: 4
Food: 4
Service: 4
The food shines here- highly recommend the khao soi and Pad Se Yu (request ground chicken)!!
Food: 5
Recommended dishes: Crispy Egg Noodles
Amazing Thai. We walked 1mi up the hill from Chinatown for this place … was well worth it! Great authentic Thai food, laid back atmosphere, great service. Try the Num Tok (medium spicy) and some Chicken Satay for app!
Atmosphere: 5
Food: 5
Service: 5
I went here on Saturday afternoon and it was certainly popular; I had to wait 15 min for a table.
I ordered drunken noodles at level 5 spice and honestly it wasn’t bad. My main disappointment with the restaurant comes with the portion sizes. I felt like it was a bit low but you can decide for yourself.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The meal was not prepared as ordered, and I did not receive an apology or solution from staff
Atmosphere: 1
Food: 1
Service: 1
shitty service
Atmosphere: 1
Food: 1
Service: 1
I was DoorDashing when I received an order from this restaurant and accidentally walked into the restaurant area because there were customers blocking the pickup area sign and a worker among three others started raging at me for not seeing the sign. One worker went as far as pushing me out of the way. In addition to all of this they reported me to DoorDash as someone that is under the influence of alcohol or drugs. Treat delivery drivers like humans, they are making you money.
Atmosphere: 1
Service: 1
Best Thai place on Polk street.
Atmosphere: 5
Food: 5
Service: 5
solid casual thai restaurant in russian hill serving the classics. will hit the spot if you’re craving thai food but nothing too memorable.
papaya salad: tasty and refreshing, fairly spicy so watch out
chicken pad see ew: solid dish
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