The Castro Fountain

554 Castro St, San Francisco
(415) 834-5457

Recent Reviews

Christian R.

The customer service and ice cream are great here. Cute tables and the old school ice cream shop theme is fun.

Daniel G

A popular dessert spot in the Castro District, absolutely amazing, if you have a small or big tooth for desserts this spot might be it, cookies, ice cream, floats, and cakes. It has it all! Great pricing and tastes fresh. Would recommend this on any occasion.

Atmosphere: 5

Food: 5

Service: 5

Michelle S.

Stopped in here before a show at the Castro theater for an affogato and it was DELICIOUS! My friend had some pie and an espresso and my espresso and ice cream was so luscious and yummy. Also used the restroom and it was spotless. Loved this little gem of a place! Perfect for a pre-show dessert.

Rhonda Price

Everything rawks about this place except for the hours! What cake and ice cream shop waits until 3:00 pm to open?!

Atmosphere: 5

Food: 5

Service: 5

Sam R.

I want to love this place as they have great ice cream flavors and the cake is good but they are a bit pricey for what you get, especially the cake slices. And their hours are so random!! I don't know how they stay in business being open only 4 days per week and opening so late in the day. Several times, my friend and I wanted to stop for something sweet on a weekend afternoon only to find that they don't open until 3pm!! Seriously! You can't open until 3pm on a Saturday? That is totally ridiculous. Wonder how much business they are missing out on? I've seen so many families wandering the Castro from noon to 2pm.

Cecilia D.

Ordered their famous Rainbow Cake for a special holiday party. It was showcase ready and tasty ! I highly recommend having this at any party, it really made everyone happy and was talked about a lot. Yes it's pricey, but so worth it, cut back somewhere else. The ice cream and ice cream choices are also fabulous at this place.

Janina Rudzinski

The best place. Sweetest people, and I definitely recommend you stop by! Lilian is a true sweetheart and serves with complete loving energy and joy. Thank you for the ultimate experience around the Holidays ? I needed some holiday cheer❣️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Ginger, Cakes

Jessica van de Ven

so tasty and high quality, wonderful staff

John Saks

A nice place to go for sweets.We had the pumpkin ginger snap ice cream, and it was wonderful. The baked goods look good. Brandon, who served us and was helpful and friendly, said that all of the ice cream and sweets are made onsite. Can sit down inside or outside. There is a restroom.

Igr M.

every order my family ordered came all mixed up, and they don't treat costumers with respect

Pedro H.

Not so great ice cream for that price and a terrible service. It seemed like I was being served by children. Overall, ice cream flavor is better at that rainbow place up on the street.

Isadora D.

I don't know how an ice cream place with five people working on it can be so bad. You guys are clearly clueless of what you are doing. Horrible service, and it also overcharges you if you're not paying attention. Be better.

Bella O.

Poor customer service. Rudeness and a lot of confusion with the orders. I do not recommend

Lucas C.

I went to this place with my Brazilian family and friends a couple of days ago, and the service there was terrible! The staff and owner were working at that day and they made the situation very confusion for us. They couldn't stop judging us with their eyes and words, it was very stressful for everyone! By the way, we left the place with every single order missing something and messed up ice cream flavors; and we also payed for something that we didn't even order. Since we were in Castro, we didn't expect at all to be treated different just because of our strong accent. We didn't felt comfortable and welcome as immigrants in that ice cream place! Really don't recommend this horrible and unsafe environment for anyone, especially if you are part of a minority group!

Y

I tried the milk shake with a mix of two flavors (salted caramel and dark chocolate). It tasted good for the combination. The whipped cream tasted good and hand made, except for the cherry topping. Overall I would recommend try it out when you are in the area.

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