Extremely Disappointing Experience – Unsafe & Unwelcoming Treatment I never imagined I would feel unsafe in a place I consider my own, especially in a neighborhood like the Castro. I went to The Mix with friends last night, excited to enjoy the night out. However, the experience quickly soured when I was treated poorly by the security staff. When I first arrived, I showed my ID as usual, but I stepped outside briefly to get cigarettes. When I came back in, I showed my ID to Michael, the security guard, again. Without warning, Michael grabbed my hand, twisted it, and told me to "stand here until I tell you to go." It hurt, and when I asked them to stop grabbing me in that manner, they responded by yelling at me and saying they wasn’t going to let me in. I calmly requested to speak with a manager, hoping the situation could be resolved. Instead, a woman who I believe was either not the real manager or just a friend of Michael's, began yelling at me too without hearing my side of the story. She dismissed my concerns and sided with the security guard without any understanding of what had just happened. As a 24-year-old gay man, it was incredibly upsetting to be treated this way, especially for simply wearing a traditional outfit. I’ve always felt welcome and safe in the Castro, but last Saturday evening’s experience made me feel the opposite. It's disheartening to be harassed and belittled like that, especially in a community space that should be inclusive and safe. I won’t be returning to The Mix, and I hope management takes this feedback seriously. No one should feel threatened or unwelcome simply for who they are or what they wear.
Atmosphere: 1
Service: 1
Mark Figueroa
They memorialized a guy who sexually assaulted someone in front of their bar. Picture has been there for years.
Atmosphere: 1
Annabelle Littlejohn-Bailey
Nice, lively neighborhood bar. Drinks are VERY strong
Kyle Henry
I've always enjoyed The Mix. Bartenders are always friendly, and it's a fun relaxed atmosphere, especially on the patio. I've gone here for years and this is one stop I take friends when they're in town.
This review is to give a HUGE shoutout to Marissa. My friend had a medical event on a Saturday night as they were really starting to get crowded. Marissa was masterful in remaining calm, controlling the crowd, delegating actions from other staff members, and communicating with me and my friend. She also worked hard to make my friend comfortable until an ambulance arrived. This is never something you expect to happen when you're having a night out, but I'm so glad it happened with someone like Marissa there. Thank you for being a stellar human being.
Atmosphere: 5
Service: 5
Deggy SF Local Fox Guide
Great drinks, fabulous atmosphere, and good nooks for conversation!
Atmosphere: 5
Food: 5
Service: 5
Austin Knight
The door man at this location should stay home. He is there to ruin people's night and think he's the deal. Lol wow. We ain't getting disrespect from a freaking door man. Ahuh ahuhn. Bye Felicia ? look all our 1 star rating. Your door man has been doing a great job every week ?
Atmosphere: 1
Food: 1
Service: 1
Alicia V Estevez
I had the WORST experience at this bar. The guy at the entrance was super rude. We’re not from here, and we got a drink at the bar. The bartender first gave us a regular cup, then switched to a plastic cup when he saw we were leaving. I wasn’t analyzing it much, but my friend went out of the bar, and I followed him.
I wasn’t trying to break any rules, and when the guy from the entrance saw me, he said, “Oh no, you can’t do that.” I immediately went back in and apologized. That’s when he literally pulled me, grabbed my drink from my hand, and threw it in the garbage. I’m like ??? “Why did you do that? I just paid for my drink. I’m sorry, I didn’t know.” He then starts screaming at me, telling me to “go somewhere else” and “you are not thriving,” among other things.
Seriously, what’s wrong with this service?!? Why in this would would he even touch me? Mistakes happen, and not even a cop would have treated me like that! I feel totally disrespected and discriminated against. This is unacceptable, and I need a follow-up on this incident.
Atmosphere: 1
Food: 3
Service: 1
Jay T Blondek
Favorite gay bar in SF. Love the back patio. Always a great crowd of people. Fun on
Atmosphere: 5
Food: 5
Service: 5
David
Cute garden style bar in the back perfect for socializing. Drinks are mighty.
Everyone at the mix does a great job there. Especially the female bartender there she is very good at her jobeasy on the eyes too.....
Atmosphere: 5
Food: 5
Service: 5
Rashida Carter
Strong drinks, good music, I love that there's the outside part in the back. I wish they would rennovate the bathroom stalls though ?
Atmosphere: 4
Service: 5
hannah crother
Staff was incredibly rude to my friends and I. Apparently that kind of behavior from bartenders is pretty common at this bar. Don’t go here expecting a safe or good time. Plenty of way better bars around Castro as well to spend your money on.
Atmosphere: 1
Food: 1
Service: 1
Sean Hawkins
Michael (apparently the manager or owner) RUDLY told my friend and I to shut up. We were having such a good time and he totally ruined the vibe. The bartender was so nice tho.
It’s not open when it says.
Atmosphere: 1
Food: 1
Service: 1
Extremely Disappointing Experience – Unsafe & Unwelcoming Treatment
I never imagined I would feel unsafe in a place I consider my own, especially in a neighborhood like the Castro. I went to The Mix with friends last night, excited to enjoy the night out. However, the experience quickly soured when I was treated poorly by the security staff.
When I first arrived, I showed my ID as usual, but I stepped outside briefly to get cigarettes. When I came back in, I showed my ID to Michael, the security guard, again. Without warning, Michael grabbed my hand, twisted it, and told me to "stand here until I tell you to go." It hurt, and when I asked them to stop grabbing me in that manner, they responded by yelling at me and saying they wasn’t going to let me in.
I calmly requested to speak with a manager, hoping the situation could be resolved. Instead, a woman who I believe was either not the real manager or just a friend of Michael's, began yelling at me too without hearing my side of the story. She dismissed my concerns and sided with the security guard without any understanding of what had just happened.
As a 24-year-old gay man, it was incredibly upsetting to be treated this way, especially for simply wearing a traditional outfit. I’ve always felt welcome and safe in the Castro, but last Saturday evening’s experience made me feel the opposite. It's disheartening to be harassed and belittled like that, especially in a community space that should be inclusive and safe.
I won’t be returning to The Mix, and I hope management takes this feedback seriously. No one should feel threatened or unwelcome simply for who they are or what they wear.
Atmosphere: 1
Service: 1
They memorialized a guy who sexually assaulted someone in front of their bar. Picture has been there for years.
Atmosphere: 1
Nice, lively neighborhood bar. Drinks are VERY strong
I've always enjoyed The Mix. Bartenders are always friendly, and it's a fun relaxed atmosphere, especially on the patio. I've gone here for years and this is one stop I take friends when they're in town.
This review is to give a HUGE shoutout to Marissa. My friend had a medical event on a Saturday night as they were really starting to get crowded. Marissa was masterful in remaining calm, controlling the crowd, delegating actions from other staff members, and communicating with me and my friend. She also worked hard to make my friend comfortable until an ambulance arrived. This is never something you expect to happen when you're having a night out, but I'm so glad it happened with someone like Marissa there. Thank you for being a stellar human being.
Atmosphere: 5
Service: 5
Great drinks, fabulous atmosphere, and good nooks for conversation!
Atmosphere: 5
Food: 5
Service: 5
The door man at this location should stay home. He is there to ruin people's night and think he's the deal. Lol wow. We ain't getting disrespect from a freaking door man. Ahuh ahuhn. Bye Felicia ? look all our 1 star rating. Your door man has been doing a great job every week ?
Atmosphere: 1
Food: 1
Service: 1
I had the WORST experience at this bar. The guy at the entrance was super rude. We’re not from here, and we got a drink at the bar. The bartender first gave us a regular cup, then switched to a plastic cup when he saw we were leaving. I wasn’t analyzing it much, but my friend went out of the bar, and I followed him.
I wasn’t trying to break any rules, and when the guy from the entrance saw me, he said, “Oh no, you can’t do that.” I immediately went back in and apologized. That’s when he literally pulled me, grabbed my drink from my hand, and threw it in the garbage. I’m like ??? “Why did you do that? I just paid for my drink. I’m sorry, I didn’t know.” He then starts screaming at me, telling me to “go somewhere else” and “you are not thriving,” among other things.
Seriously, what’s wrong with this service?!? Why in this would would he even touch me? Mistakes happen, and not even a cop would have treated me like that! I feel totally disrespected and discriminated against. This is unacceptable, and I need a follow-up on this incident.
Atmosphere: 1
Food: 3
Service: 1
Favorite gay bar in SF. Love the back patio. Always a great crowd of people. Fun on
Atmosphere: 5
Food: 5
Service: 5
Cute garden style bar in the back perfect for socializing. Drinks are mighty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$11 for a strong margarita is a deal
Everyone at the mix does a great job there. Especially the female bartender there she is very good at her jobeasy on the eyes too.....
Atmosphere: 5
Food: 5
Service: 5
Strong drinks, good music, I love that there's the outside part in the back. I wish they would rennovate the bathroom stalls though ?
Atmosphere: 4
Service: 5
Staff was incredibly rude to my friends and I. Apparently that kind of behavior from bartenders is pretty common at this bar. Don’t go here expecting a safe or good time. Plenty of way better bars around Castro as well to spend your money on.
Atmosphere: 1
Food: 1
Service: 1
Michael (apparently the manager or owner) RUDLY told my friend and I to shut up. We were having such a good time and he totally ruined the vibe. The bartender was so nice tho.
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