This place has a bad reputation for date nights. The service is awful and you can't hear the person next to you talking.
Atmosphere: 1
Food: 1
Service: 1
Shirin Jafari
Went here for drinks and had a great experience. The buzz button cocktail was soooo interesting. Never had experienced such a sensation in my mouth with cocktails! We also got the citrus cinnamon mocktail and it was so on point.
Atmosphere: 5
Food: 5
Service: 5
Ian Coleman
Not particularly busy, but service was difficult with people regularly waiting. Either staff, or friends of the bartenders were at the end taking all the attention of the young lady and young man bartenders. Clear frustration from customers trying to order or get their check. Unfortunately we were seated beside their party for one drink, and the least 4 shots they shared in that time took up a lot of their time.
Atmosphere: 3
Service: 1
Basia Borysewicz
I have been coming to The Snug for two years. Last night, my friend and I were treated very rudely by a woman named Maria. I will never come back or recommend this place to anyone! It was the worst customer service experience I have ever had in my life. When we arrived for a drink after dinner, Maria stopped us saying there was a private function and to return in 20 minutes. She was lying. There were four people in the front room on the left as you enter, and the remainder (not many) were sitting at a bar or at tables. There was no function. I have been to many functions in my life and organised them myself. In the interim, we decided to head over to Palmers which had just reopened and we received lovely service. I wanted to head back to The Snug because I was flying internationally the next day and the Prickly Pear cocktail was a favourite cocktail of mine. When we came back a short while later, Maria said at 10pm that the bar staff are too busy to serve us and will close soon. It was utter rubbish. There were three bar staff behind the bar and the place wasn’t busy. I reminded her she told us to come back and I said that I’m flying internationally tomorrow because my father passed away and I only want one of my favourite cocktails. She didn’t budge and had no empathy or care. She made us feel very unwelcome. I left feeling she was racist and ageist. They were the only reasons I could come up with why she was so horrible to me and my friend. Basically, if you are blonde, green eyed, and not in your 20s you are not welcome at The Snug. Looking back on Palmers, they had a diverse mix of customers, but it was obvious Maria was letting a certain type of crowd into The Snug. Thankfully, we moved on to another bar where we were warmly welcomed for our last drink of the night—so the evening ended well, even though Maria almost ruined it.
Atmosphere: 1
Food: 1
Service: 1
Will Bondurant
Love the drinks and the overall vibe; great upscale neighborhood bar. Whiskey selection is excellent. Food is mediocre from the Mexican restaurant - only downside
Atmosphere: 5
Food: 2
Service: 5
Greg S
solid cocktail bar with fun options. the steampunk ceiling fan with belts is a fun feature.
be adventurous and try the Buzz Button!
Atmosphere: 4
Service: 4
Emma kiernan
The atmosphere in this bar was very nice, however the drinks are very overpriced for an okay drink and the service was not good. The man that served us at the bar was very rude for no apparent reason. I was disappointed as I have heard good things about this bar and was looking forward to it.
Atmosphere: 5
Food: 2
Margo Warino
Food was really good I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Agustin Farias
Love the atmosphere of this Pac Heights neighborhood bar. Great place to have a drink and socialize if you are in the area. They had a margarita + tequila shot.
Chill vibe. Great cocktail.
Atmosphere: 5
Food: 5
Service: 5
This place has a bad reputation for date nights. The service is awful and you can't hear the person next to you talking.
Atmosphere: 1
Food: 1
Service: 1
Went here for drinks and had a great experience. The buzz button cocktail was soooo interesting. Never had experienced such a sensation in my mouth with cocktails! We also got the citrus cinnamon mocktail and it was so on point.
Atmosphere: 5
Food: 5
Service: 5
Not particularly busy, but service was difficult with people regularly waiting. Either staff, or friends of the bartenders were at the end taking all the attention of the young lady and young man bartenders. Clear frustration from customers trying to order or get their check. Unfortunately we were seated beside their party for one drink, and the least 4 shots they shared in that time took up a lot of their time.
Atmosphere: 3
Service: 1
I have been coming to The Snug for two years. Last night, my friend and I were treated very rudely by a woman named Maria. I will never come back or recommend this place to anyone! It was the worst customer service experience I have ever had in my life. When we arrived for a drink after dinner, Maria stopped us saying there was a private function and to return in 20 minutes. She was lying. There were four people in the front room on the left as you enter, and the remainder (not many) were sitting at a bar or at tables. There was no function. I have been to many functions in my life and organised them myself. In the interim, we decided to head over to Palmers which had just reopened and we received lovely service. I wanted to head back to The Snug because I was flying internationally the next day and the Prickly Pear cocktail was a favourite cocktail of mine. When we came back a short while later, Maria said at 10pm that the bar staff are too busy to serve us and will close soon. It was utter rubbish. There were three bar staff behind the bar and the place wasn’t busy. I reminded her she told us to come back and I said that I’m flying internationally tomorrow because my father passed away and I only want one of my favourite cocktails. She didn’t budge and had no empathy or care. She made us feel very unwelcome. I left feeling she was racist and ageist. They were the only reasons I could come up with why she was so horrible to me and my friend. Basically, if you are blonde, green eyed, and not in your 20s you are not welcome at The Snug.
Looking back on Palmers, they had a diverse mix of customers, but it was obvious Maria was letting a certain type of crowd into The Snug. Thankfully, we moved on to another bar where we were warmly welcomed for our last drink of the night—so the evening ended well, even though Maria almost ruined it.
Atmosphere: 1
Food: 1
Service: 1
Love the drinks and the overall vibe; great upscale neighborhood bar. Whiskey selection is excellent. Food is mediocre from the Mexican restaurant - only downside
Atmosphere: 5
Food: 2
Service: 5
solid cocktail bar with fun options. the steampunk ceiling fan with belts is a fun feature.
be adventurous and try the Buzz Button!
Atmosphere: 4
Service: 4
The atmosphere in this bar was very nice, however the drinks are very overpriced for an okay drink and the service was not good. The man that served us at the bar was very rude for no apparent reason. I was disappointed as I have heard good things about this bar and was looking forward to it.
Atmosphere: 5
Food: 2
Food was really good I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Love the atmosphere of this Pac Heights neighborhood bar. Great place to have a drink and socialize if you are in the area. They had a margarita + tequila shot.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Nice bar and restaurant
Atmosphere: 4
Food: 4
Service: 4
Best bartenders in the city.
Atmosphere: 5
Food: 5
Service: 5
Great chill spot to catch up w friends. Thursday Tequila tasting was a great surprise! A friend enjoyed their mixed drinks also.
Atmosphere: 5
Service: 5
Nice place with good food and great cocktails
Atmosphere: 5
Food: 5
Service: 5
great cocktails, great staff, great burritos from the place next door delivered right to your table, 10/10, loved it
Atmosphere: 5
Food: 5
Service: 5
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