Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Baxter
Don’t get boneless dry and over salted
Atmosphere: 1
Food: 1
Service: 1
Aja Trier
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Samuel Taylor
CLOUD KITCHEN - but…food came as expected. 2 flavors, all drums from Wingstop. In and out basically and walked back to work.
Atmosphere: 5
Food: 5
Service: 5
Sasiram Bohara
Service very slowly
Atmosphere: 1
Food: 1
Service: 1
Funky Folk of Funky Town
Trashed the location on Seminary in Fort Worth
Keith Read
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER.
NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired.
0 Stars for Customer Service
Kiran K.C
Not good. Its so dirty and so late . Very bad for togo order
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Katherine Tam
TERRIBLE paid extra for flats and wings and got a mixture of terrible flavors and boneless instead. phone number doesn't even work to try to change the order
Atmosphere: 1
Food: 1
Service: 1
Ruti Vidales
French fries are horrible
Tuphan Pun
Not good behavior
Atmosphere: 1
Food: 1
Service: 1
Flashius Clay
Never again. What is that,sugar on the fries? Why I oughta 👊🏽🫵🏽
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Don’t get boneless dry and over salted
Atmosphere: 1
Food: 1
Service: 1
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
CLOUD KITCHEN - but…food came as expected. 2 flavors, all drums from Wingstop. In and out basically and walked back to work.
Atmosphere: 5
Food: 5
Service: 5
Service very slowly
Atmosphere: 1
Food: 1
Service: 1
Trashed the location on Seminary in Fort Worth
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER. NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired. 0 Stars for Customer Service
Not good. Its so dirty and so late . Very bad for togo order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
TERRIBLE paid extra for flats and wings and got a mixture of terrible flavors and boneless instead. phone number doesn't even work to try to change the order
Atmosphere: 1
Food: 1
Service: 1
French fries are horrible
Not good behavior
Atmosphere: 1
Food: 1
Service: 1
Never again. What is that,sugar on the fries? Why I oughta 👊🏽🫵🏽
Atmosphere: 1
Food: 1
Service: 5
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