The food not the same and it's cold and the service is bad.got across from them now McDonald's I love there mcrib..and the coffee..jacks coffee to strong..you know I am not stopping by jacks no more...
Atmosphere: 4
Food: 1
Service: 3
Kevin Chen
Wanted to try their new Boba drinks and was somewhat impressed. It’s not bad, works if you’re in a rush for a quick milk tea but don’t have high expectations. The milk tea component is decent but the boba pearls that they use seem very hard to chew as if these pearls have probably been sitting for some time and are not freshly cooked. Service was fast and the drink didn’t take long to wait for. Not too busy at night but there is slow traffic that does come.
Parking: Lots of space in the parking lot, right on main road, easily accessible
Atmosphere: 3
Food: 4
Service: 5
john lei
First time using app to order jumbo Jack. Ask for help at the counter. The first person didn’t want to look at my phone to see if I was doing it right. Her manager was the same. They reply was to wait 7 Min for it to show on their computers. Useless. Service here sucks. Never eat or use their app. McDonald’s was simple and easy to use.
Atmosphere: 1
Service: 1
Bro Louie Lirio Biteranta
tried their new sourdough scrambles. awesome
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich
Rhotten Vision
A go to for that fast food Sunday breakfast.
Atmosphere: 4
Food: 4
Service: 5
John Lee
The night shift crew and Shift Lead Nicole are very fast and professional. I got a little steamed that I had to drive back after receiving the wrong item. She politely fixed it without attitude or snarkiness, and got me the item I ordered as well as replaced the other items that got cold after driving back and forth. And she gave me a dessert for the inconvenience. A+ for customer satisfaction.
Atmosphere: 4
Food: 4
Service: 5
Michael Smith
Pretty standard Jack in the Box, nothing out of the ordinary.
Food: 4
Service: 4
Gloria Araw
I try different locations and find that some of my favorites are better at one place compared to others.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Curly Fries, Two Tacos, Tiny Tacos
Octavio
When Alejandra was let go, it went under new management, my mom has worked for JIB for over 25 years! Everything was fine when Alejandra was still the manager here, then when it went under new management, the manager brought over some of his people, those supervisors then proceeded to BULLY MY MOM because of her BROKEN ENGLISH AND FOR BEING AN OLDER LADY! THE MANAGER BEGAN TO TAKE HER HOURS AWAY REDUCING HER TO WORK 1-2 days, it got to the point where my mom decided to quit because SHE FELT BULLIED MAKING HER FEEL UNCOMFORTABLE to WORK AT THIS LOCATION. She is at her retirement age, so it’s hard for her to find another job, so she applied for unemployment for the time being while she looks for another job because TIMES ARE REALLY TOUGH NOW A DAYS. This franchise went out of their way to APPEAL MY MOTHERS UNEMPLOYMENT BENEFITS! That’s ridiculous and says a lot about THE NEW MANAGEMENT HERE. If this the TYPE OF PEOPLE WHO WORK HERE, TAKE YOUR MONEY ELSEWHERE ! Forget this lackluster JIB! There's plenty of other fast food restaurants around this location that don’t discriminate or mistreat their elderly employees. Being a former employee myself here at this location, I know a lot of things that go on here, unsanitary at that and let me tell you, EAT SOMEWHERE ELSE.
I go to this JITB regularly. I ordered an ultimate cheese burger combo with curly fries at drive through. The curly fries was spilled all over in the bag, after I picked up all the curly fries into the cup, it was only half way filled. The service and quality had been going down at his place. Very disappointed!!
Yunior Hendrix Calderon Rodríguez (Google jr)
Wow I love it ⭐⭐⭐⭐⭐
Hiking and Highrises
I order on the app, the people there are always very nice and welcoming. I for sure will go back whenever I need to
Atmosphere: 5
Food: 5
Service: 5
Matthew Avila
I went to order my food, Sophia was the cashier who took my order, first off her tone of voice was very rude, she was taking and elderly man’s order and she was very rude to him as well, second, I told her the ice machine wasn’t working, and when she confirmed that was the case, she said there’s nothing she can do, she didn’t offer to use the ice machine at the drive thru, she just didn’t want to be bothered. All in all horrible service
Atmosphere: 2
Food: 3
Service: 1
Diana Vasquez
The food was hot and tasty and the staff friendly...always willing to make the customer happy - even it means making it a special order.The dining area is always clean and the decor is fun - great color palette makes it nice to dine in.
The food not the same and it's cold and the service is bad.got across from them now McDonald's I love there mcrib..and the coffee..jacks coffee to strong..you know I am not stopping by jacks no more...
Atmosphere: 4
Food: 1
Service: 3
Wanted to try their new Boba drinks and was somewhat impressed. It’s not bad, works if you’re in a rush for a quick milk tea but don’t have high expectations. The milk tea component is decent but the boba pearls that they use seem very hard to chew as if these pearls have probably been sitting for some time and are not freshly cooked. Service was fast and the drink didn’t take long to wait for. Not too busy at night but there is slow traffic that does come.
Parking: Lots of space in the parking lot, right on main road, easily accessible
Atmosphere: 3
Food: 4
Service: 5
First time using app to order jumbo Jack. Ask for help at the counter. The first person didn’t want to look at my phone to see if I was doing it right. Her manager was the same. They reply was to wait 7 Min for it to show on their computers. Useless. Service here sucks. Never eat or use their app. McDonald’s was simple and easy to use.
Atmosphere: 1
Service: 1
tried their new sourdough scrambles. awesome
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich
A go to for that fast food Sunday breakfast.
Atmosphere: 4
Food: 4
Service: 5
The night shift crew and Shift Lead Nicole are very fast and professional. I got a little steamed that I had to drive back after receiving the wrong item. She politely fixed it without attitude or snarkiness, and got me the item I ordered as well as replaced the other items that got cold after driving back and forth. And she gave me a dessert for the inconvenience. A+ for customer satisfaction.
Atmosphere: 4
Food: 4
Service: 5
Pretty standard Jack in the Box, nothing out of the ordinary.
Food: 4
Service: 4
I try different locations and find that some of my favorites are better at one place compared to others.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Curly Fries, Two Tacos, Tiny Tacos
When Alejandra was let go, it went under new management, my mom has worked for JIB for over 25 years! Everything was fine when Alejandra was still the manager here, then when it went under new management, the manager brought over some of his people, those supervisors then proceeded to BULLY MY MOM because of her BROKEN ENGLISH AND FOR BEING AN OLDER LADY! THE MANAGER BEGAN TO TAKE HER HOURS AWAY REDUCING HER TO WORK 1-2 days, it got to the point where my mom decided to quit because SHE FELT BULLIED MAKING HER FEEL UNCOMFORTABLE to WORK AT THIS LOCATION. She is at her retirement age, so it’s hard for her to find another job, so she applied for unemployment for the time being while she looks for another job because TIMES ARE REALLY TOUGH NOW A DAYS. This franchise went out of their way to APPEAL MY MOTHERS UNEMPLOYMENT BENEFITS! That’s ridiculous and says a lot about THE NEW MANAGEMENT HERE. If this the TYPE OF PEOPLE WHO WORK HERE, TAKE YOUR MONEY ELSEWHERE ! Forget this lackluster JIB! There's plenty of other fast food restaurants around this location that don’t discriminate or mistreat their elderly employees. Being a former employee myself here at this location, I know a lot of things that go on here, unsanitary at that and let me tell you, EAT SOMEWHERE ELSE.
Atmosphere: 1
Food: 1
Service: 1
Fast service
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I go to this JITB regularly. I ordered an ultimate cheese burger combo with curly fries at drive through. The curly fries was spilled all over in the bag, after I picked up all the curly fries into the cup, it was only half way filled. The service and quality had been going down at his place. Very disappointed!!
Wow I love it ⭐⭐⭐⭐⭐
I order on the app, the people there are always very nice and welcoming. I for sure will go back whenever I need to
Atmosphere: 5
Food: 5
Service: 5
I went to order my food, Sophia was the cashier who took my order, first off her tone of voice was very rude, she was taking and elderly man’s order and she was very rude to him as well, second, I told her the ice machine wasn’t working, and when she confirmed that was the case, she said there’s nothing she can do, she didn’t offer to use the ice machine at the drive thru, she just didn’t want to be bothered. All in all horrible service
Atmosphere: 2
Food: 3
Service: 1
The food was hot and tasty and the staff friendly...always willing to make the customer happy - even it means making it a special order.The dining area is always clean and the decor is fun - great color palette makes it nice to dine in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Jumbo Breakfast Platter, Breakfast Sandwich, Two Tacos
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