Well what I say this will be my last visit there I’d rather go to the one in temple city. The guy there was nice he wasn’t rude. The problem started when I got home and checked my order. I ordered a pastrami with mustard and pickles and provolone cheese. That’s not what I got everything was good except the meet I got steak for a pastrami sandwich. I ordered pastrami not steak. Yes both beef but totally different style meat. It’s like ordering carne asade and getting a ribeye steak. Both beef but way different in taste and style and price when you think about it. I called the store when I got home and told him I ordered a pastrami sandwich not a steak sandwich. Je told me they don’t carry pastrami but they put steak inside it’s the same thing as far as beef. I told him yes both beef but I ordered pastrami and told him that both are different types. You can’t go to a pastrami sandwich shop order a pastrami and get steak and it was like shredded beef totally not the same style. He told me to call tomorrow for the manager and explain to her or him can’t remember if he said man or woman or if he even said that but definitely I’m going in tomorrow to get my refund. Oh and the bread was partially burned as well.
Atmosphere: 4
Food: 1
Service: 4
Tai bai Jiang (自由人姜太白)
Got lunch from here,
Atmosphere: 5
Food: 5
Service: 5
E B
May 18 around noon my aunt bought a chicken ranch i believe. The worker was very arrogant and somewhat racist. But the chicken in the sanwich was bad. She suffered food poisoning.
Food: 1
Service: 1
K P
Instead of writing a 5-star review on how accommodating this Subway franchisee was, I am doing the opposite. As a customer, I dont understand how owners/managers don't value repeat or attract new customers. Currently (5/24/25), there's a 6.99 footlong special going on. I ordered it through the Subway app and for some reason the app said not valid at this location. In a rush, because I was buying this lunch for someone else, I placed the order hoping to resolve it in store. Oddly, when I was at store, I attempted to place another footlong to recheck the promo and it worked at this SAME location. I showed the price on the Subway app to the employee, who told me to just cancel and re-order the same sandwich. However, there's no option to cancel in the app so I spoke to the manager Rosa and she said there's nothing she can do since I already placed the order. I would have expected a price difference since they would get paid $7 anyway if the app worked properly. Nothing was offered to resolve the situation. From a customer satisfaction standpoint, instead of offering a price difference, maybe just offer another complimentary foot long which nets out the full price I paid. If the app worked correctly, they would have gotten paid $7, so it's no difference to them either way. I recognize the promo may not be as profitable, but long term business view is locking in new customers for future profits. Needless to say, I will not go back to this Subway location; the manager/owner doesn't value new customers, so why would I come back?. Hope you all have a better experience than I did.
Vic Lee
There is a waiter in the store who looks like a winter melon. She is a racist and the food is also very bad.
Atmosphere: 1
Food: 1
Service: 1
JORGE A VEGA ESTRADA
IT WAS A SUNDAY AND IT WAS VERY HOT AND I GOT TO BUY A SODA BECAUSE I WAS GETTING
Atmosphere: 5
Food: 5
Service: 5
Stanley Kubrick
Worst subway store ever, no AC, terrible customer service and weird treatments!
Atmosphere: 1
Food: 3
Service: 1
Mike
My wife and son got the forest ham sandwiches and they both got stomach aches and the runs. I got the meatball asked for light sauce, but the girl just gave the normal amount still.
Atmosphere: 3
Food: 2
Service: 1
Stephen Lopez
This subway riped me off for 17.08.....i ordered on line and when I went in to grab my sandwich the girl behind the counter said they did not have my order...they refused to refund me or give me my order after I showed them my receipt...worst subway ever....do not go to this
Atmosphere: 1
Food: 1
Service: 1
ravegmp
Server was rude and very inpatient.. didn’t want to take my coupons either but was no excuse for being
Surver impatience and no busy at allOnly myself ,,,,
Atmosphere: 2
Food: 2
Service: 1
Luis Carrillo
My kids like the turkey & tuna sub & I like the teriyaki sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Teriyaki Blitz, Tuna
Migeul Pina
Those who serve the SUBWAY, in addition to being despots, They are liars, arguing that they are going to close, they do not allow eating on the tables and they were the 6:30 PM, I asked to eat at a table and they simply took me out saying that they were going to close (November 15, 2022)
Well what I say this will be my last visit there I’d rather go to the one in temple city. The guy there was nice he wasn’t rude. The problem started when I got home and checked my order. I ordered a pastrami with mustard and pickles and provolone cheese. That’s not what I got everything was good except the meet I got steak for a pastrami sandwich. I ordered pastrami not steak. Yes both beef but totally different style meat. It’s like ordering carne asade and getting a ribeye steak. Both beef but way different in taste and style and price when you think about it. I called the store when I got home and told him I ordered a pastrami sandwich not a steak sandwich. Je told me they don’t carry pastrami but they put steak inside it’s the same thing as far as beef. I told him yes both beef but I ordered pastrami and told him that both are different types. You can’t go to a pastrami sandwich shop order a pastrami and get steak and it was like shredded beef totally not the same style. He told me to call tomorrow for the manager and explain to her or him can’t remember if he said man or woman or if he even said that but definitely I’m going in tomorrow to get my refund. Oh and the bread was partially burned as well.
Atmosphere: 4
Food: 1
Service: 4
Got lunch from here,
Atmosphere: 5
Food: 5
Service: 5
May 18 around noon my aunt bought a chicken ranch i believe. The worker was very arrogant and somewhat racist. But the chicken in the sanwich was bad. She suffered food poisoning.
Food: 1
Service: 1
Instead of writing a 5-star review on how accommodating this Subway franchisee was, I am doing the opposite. As a customer, I dont understand how owners/managers don't value repeat or attract new customers. Currently (5/24/25), there's a 6.99 footlong special going on. I ordered it through the Subway app and for some reason the app said not valid at this location. In a rush, because I was buying this lunch for someone else, I placed the order hoping to resolve it in store. Oddly, when I was at store, I attempted to place another footlong to recheck the promo and it worked at this SAME location. I showed the price on the Subway app to the employee, who told me to just cancel and re-order the same sandwich. However, there's no option to cancel in the app so I spoke to the manager Rosa and she said there's nothing she can do since I already placed the order. I would have expected a price difference since they would get paid $7 anyway if the app worked properly. Nothing was offered to resolve the situation. From a customer satisfaction standpoint, instead of offering a price difference, maybe just offer another complimentary foot long which nets out the full price I paid. If the app worked correctly, they would have gotten paid $7, so it's no difference to them either way. I recognize the promo may not be as profitable, but long term business view is locking in new customers for future profits. Needless to say, I will not go back to this Subway location; the manager/owner doesn't value new customers, so why would I come back?. Hope you all have a better experience than I did.
There is a waiter in the store who looks like a winter melon. She is a racist and the food is also very bad.
Atmosphere: 1
Food: 1
Service: 1
IT WAS A SUNDAY AND IT WAS VERY HOT AND I GOT TO BUY A SODA BECAUSE I WAS GETTING
Atmosphere: 5
Food: 5
Service: 5
Worst subway store ever, no AC, terrible customer service and weird treatments!
Atmosphere: 1
Food: 3
Service: 1
My wife and son got the forest ham sandwiches and they both got stomach aches and the runs. I got the meatball asked for light sauce, but the girl just gave the normal amount still.
Atmosphere: 3
Food: 2
Service: 1
This subway riped me off for 17.08.....i ordered on line and when I went in to grab my sandwich the girl behind the counter said they did not have my order...they refused to refund me or give me my order after I showed them my receipt...worst subway ever....do not go to this
Atmosphere: 1
Food: 1
Service: 1
Server was rude and very inpatient.. didn’t want to take my coupons either but was no excuse for being
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Surver impatience and no busy at allOnly myself ,,,,
Atmosphere: 2
Food: 2
Service: 1
My kids like the turkey & tuna sub & I like the teriyaki sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Teriyaki Blitz, Tuna
Those who serve the SUBWAY, in addition to being despots,
They are liars,
arguing that they are going to close, they do not allow eating on the tables and they were the
6:30 PM,
I asked to eat at a table and they simply took me out saying that they were going to close
(November 15, 2022)
Meatball samich ?
Atmosphere: 5
Food: 5
Service: 5
Wonderful service and great sandwiches as always.
Food: 5
Service: 5
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