El Pollo Loco
1881 S San Jacinto Ave, San Jacinto
(951) 487-6622
Recent Reviews
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Great service.
The place was clean but the prices were steep. I haven't been here in a while and I had a freak out before you go, try to check out any type of coupon or discount.
Very poor service
They don’t like giving salsa or Serranos even when they know it’s a big order they still give like 2 or 3 sauces and then they ignore and laugh at you if your waiting for your online orders. Like get it together!
I would never pay what they are changing! Walked in and walked straight out when I saw how much their burritos were!?
Atmosphere: 1
Food: 3
Service: 2
I love to eat from this restaurant. The service was good. I will be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Fast service and friendly cashier Wendy was very nice when up and beyond.
Dietary restrictions: Salad ?
Parking: A lot of space
Kid-friendliness: Cashier Wendy thanks for your service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
As always, the food was great, and the restaurant was decently clean. The staff were friendly and attentive. I was served in less than 5 minutes after ordering. Management is definitely doing a good job at running this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, Original Pollo Bowl
Horrible service, the 2 young men in the drive thru took my order had me wait in the window just to say the the system was locked because the time was 930. After we waited for a good while . It was in purpose too
Atmosphere: 1
Food: 1
Service: 1
Horrible experience...I came to give it a 2nd chance after a pervious experience where my nachos were soggy and soup like...I waited in the drive thru for 10 minutes just to get there give my order and be denied because it was 930...they intentionally took their time because they're lazy..they denied the people in front too...lazy sacks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Only semi healthy fast food out there
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Guacamole, Avocado, Pollo Loco
Extremely clean, excellent customer service through drive thru, accurate with the order. I feed a lot of nutritionally diverse eaters and used to rely on El Pollo because of the Mac and cheese. The Colton location always had fresh, thick Mac and cheese, but both times we have visited this location (San Jacinto) the pasta has been watery and flavorless. Probably will still return for chicken but not as often.
Atmosphere: 5
Food: 4
Service: 5
The employee was rude when I changed my mind and wanted to make my bowl a combo. Like I was inconveniencing her. I won't be going back.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Grande Avocado Chicken Bowl
Had double shrimp salad & a double chicken salad. Both were like size of a half salad & hardly any lettuce. Shrimp very small, but worse part it was over cooked (tough & quite chewy). Advacado was on bottom of container 1 piece!
Atmosphere: 3
Food: 1
Service: 3
Overpriced for what you get. Sadly it feels their quality has decreased over the last few years. For me, they used to be a go to spot for a quick bite.
Food: 4
Service: 4
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