It was my birthday and I went over to redeem my coupon. She said I couldn’t get a food item and I told the lady that the message on my app said I could get a food item. She scanned the QR code and handed me the banana loaf and she didn’t even wish me a happy birthday. That’s terrible customer service.
Service: 1
Elena Hernandez
The new Chocolate covered strawberry Frappuccino is soooo good!!!!! And the server that took my payment and gave me our drinks was awesome!
Of all the Starbucks I've visited this stores policy is atrocious, I asked to use the bathroom before my order. I normally order online. I had to pay for an item before, ok I'll take a single fruit. They had no fruit, and they didn't accept cash. So I pull out my phone and they wanted me to buy cream cheese to use the restroom. This kind of interaction in the morning is going to be odd, and it should probably be avoided. I had enough free points to get any item but I left and won't be back. Some automated Starbucks bot will respond to this and that shows what nonsense it is. Last time I asked for a coffee and a refill I wound up with 4 paper cups and 2 cardboard sleeves. What a wasteful place that is just odd.
Atmosphere: 1
Food: 1
Service: 1
Amy Griner
The employees are friendly and helpful, and fun to talk with. Generally, drinks are on point. However, today I made the mistake of not checking my drink before leaving with it. Unfortunately, instead of the solo dirty chai I ordered, I received a grande latte with a single shot of espresso, no chai. Basically a cup of warm milk. Yuck. But I didn’t check, so partially on me. Check your drinks, folks!
Todd McKernan
I'm hesitant to write this because I really don't want this Starbucks to get too popular. IMO, this is the only Starbucks in the entire valley worth going to if you like the old school Starbucks experience. Sort of in a private area that isn't bombarded with heavy traffic. Plenty of tables and outlets to set up and work for a few hours. And the staff is giving great service. I only rated the food 4/5 because in general Starbucks food is overpriced and mediocre. Nothing against this particular store.
If Starbucks reads this, I have a few suggestions on how to make it even better. 1. Add power outlets outside, plenty of good weather to set up out there. 2. Add some big comfy chairs/couches like Starbucks used to have at every location. 3. More outlets inside too, even though there's a decent amount, 3-4 more would make it perfect. 4. Add some outdoor padded chairs/benches, I've seen them at other Starbucks and people love them.
Special shoutout to Jasmine (hope that's how it's spelled), she's awesome.
This Starbucks is maybe the most out of my way in the valley, but is now the only one I'll go to if I'm planning to go inside.
Please don't ruin this one, Starbucks Corp.
Atmosphere: 5
Food: 4
Service: 5
Juan Hernandez
Worst place very inconsistent on making drinks...I buy almost every day so I know my drinks very well but Worst yet the manager name Eddie is always freaking unhappy and RUDE. I question him about my drink not been made right so i asked him if he can add an extra shot of espresso that i was willing to pay even though he messed up my drink. Then he proceed to even accused me on pretending to walk away without paying for it if he add it. So i say to him "bro I'm literally walking to make line to pay right now it's not like I'm running away with out paying on my UPS uniform" He's always rude with poor customer skill, not even sure as to why he keeps working there if he always miserable.
so rude
Atmosphere: 1
Food: 2
Service: 1
It was my birthday and I went over to redeem my coupon. She said I couldn’t get a food item and I told the lady that the message on my app said I could get a food item. She scanned the QR code and handed me the banana loaf and she didn’t even wish me a happy birthday. That’s terrible customer service.
Service: 1
The new Chocolate covered strawberry Frappuccino is soooo good!!!!! And the server that took my payment and gave me our drinks was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Oat Milk Latte Sugar Free Vanilla Latte
Of all the Starbucks I've visited this stores policy is atrocious, I asked to use the bathroom before my order. I normally order online. I had to pay for an item before, ok I'll take a single fruit. They had no fruit, and they didn't accept cash. So I pull out my phone and they wanted me to buy cream cheese to use the restroom. This kind of interaction in the morning is going to be odd, and it should probably be avoided. I had enough free points to get any item but I left and won't be back. Some automated Starbucks bot will respond to this and that shows what nonsense it is. Last time I asked for a coffee and a refill I wound up with 4 paper cups and 2 cardboard sleeves. What a wasteful place that is just odd.
Atmosphere: 1
Food: 1
Service: 1
The employees are friendly and helpful, and fun to talk with. Generally, drinks are on point. However, today I made the mistake of not checking my drink before leaving with it. Unfortunately, instead of the solo dirty chai I ordered, I received a grande latte with a single shot of espresso, no chai. Basically a cup of warm milk. Yuck. But I didn’t check, so partially on me. Check your drinks, folks!
I'm hesitant to write this because I really don't want this Starbucks to get too popular. IMO, this is the only Starbucks in the entire valley worth going to if you like the old school Starbucks experience. Sort of in a private area that isn't bombarded with heavy traffic. Plenty of tables and outlets to set up and work for a few hours. And the staff is giving great service. I only rated the food 4/5 because in general Starbucks food is overpriced and mediocre. Nothing against this particular store.
If Starbucks reads this, I have a few suggestions on how to make it even better.
1. Add power outlets outside, plenty of good weather to set up out there.
2. Add some big comfy chairs/couches like Starbucks used to have at every location.
3. More outlets inside too, even though there's a decent amount, 3-4 more would make it perfect.
4. Add some outdoor padded chairs/benches, I've seen them at other Starbucks and people love them.
Special shoutout to Jasmine (hope that's how it's spelled), she's awesome.
This Starbucks is maybe the most out of my way in the valley, but is now the only one I'll go to if I'm planning to go inside.
Please don't ruin this one, Starbucks Corp.
Atmosphere: 5
Food: 4
Service: 5
Worst place very inconsistent on making drinks...I buy almost every day so I know my drinks very well but Worst yet the manager name Eddie is always freaking unhappy and RUDE. I question him about my drink not been made right so i asked him if he can add an extra shot of espresso that i was willing to pay even though he messed up my drink. Then he proceed to even accused me on pretending to walk away without paying for it if he add it. So i say to him "bro I'm literally walking to make line to pay right now it's not like I'm running away with out paying on my UPS uniform" He's always rude with poor customer skill, not even sure as to why he keeps working there if he always miserable.
Stepped in to use the restroom & grab a Venti Ice
Atmosphere: 4
Service: 4
Recommended dishes: Birthday Cake Pop
Good service and delicious coffee 😋
Atmosphere: 5
Food: 5
Service: 5
Delicious drinks and good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is great but usually takes long to get order
Staff is great but usually takes long to get order
Great starbucks. They are friendly and always make my order correctly! I will return to this location.
Atmosphere: 5
Food: 5
Service: 5
Great starbucks. They are friendly and always make my order correctly! I will return to this location.
Atmosphere: 5
Food: 5
Service: 5
It's good and fast, the guys work very well
Parking: There is always space.
Kid-friendliness: Yes but a lot of sugar.
Wheelchair accessibility: They always have wheelchair access inside and out.
Atmosphere: 5
Food: 5
Service: 5
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