the cheese pretzel dogs taste really good!! it tastes warm and cheesy <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pretzel Dog
Jonathan Ledesma
If I can give this place no Starz I would. Young generation of workers complaining about being there from 8am to 4pm and mad at us about it. ( literally a normal 8hr shift). We simply asked if I could get a medium and if not why it was on the menu. Worker started running her mouth mind you she was not at the register she just over heard us asking why we couldn't get a medium instead of a large, She said " well then just a get a stupid pretzels " Worse service I've ever got. Understandable its christmas time but it's a 8hr shift! If u don't like the job or can't handle an 8-hour shift, just find another job. Worst customer service I've had. The only nice one was at register with glasses. The other two preping food are beyond rude and clearly can't handle an 8-hour shift.
Atmosphere: 1
Food: 3
Service: 1
Teresa y Heladio
The Service was… Ok I guess, but food is HORENDOUS, not only I got sick but also it already smelled like sh@/@, and this is MY FIRST bad review, other places of Auntie Anees are SO MUCH Better than this place, it’s not even in the food hall! 0/5 stars if possible, they didn’t even had what I wanted, DONT COME HERE!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mini Pretzel Dogs
Yaneli Rico
I don’t understand how you guys have employees like Johny with a attitude, I came back telling the them my pretzel was hard not fresh like I asked for, he grabbed it and said what’s up with all the customers complaining today and threw a way they pretzel mad!! I want to bring to the headquarters attention as well.!! This kind of kids shouldn’t be working here or give them the proper training how to help a customer.!!
Thomas Lee
Friendly staff, there were a lot of people buying which is good since it means the pretzels don't just sit there all day before you buy them.
Josephine D.
I love Auntie Anne's. As I kid, I loved their cinnamon, but now it's too sweet, so I love their almond. Perfectly soft and crispy. I tried their pretzel bites with a T-Mobile offer and was quite surprised. Service was great.
Noor
I love their pretzels! The service is fast and friendly.
Ricca Cathrina E.
Tip: this location gives one free pretzel for every three pretzels purchased (not all locations do so)
Bradley D.
Great service my the new guy. Says something in my order was wrong before I caught it and made it right. Amazing service.
Can't complain about Auntie Anne's pretzels they do good quality pretzels and Lemonades.
Eliana S.
I love Auntie Anne's! I've been so bummed out because their Gilroy location has been temporarily closed since forever, and yesterday was the first time in ages that I was finally able to enjoy some of their pretzels. This location was short staffed yesterday so they only had pretzel bites available while they worked on making their usual array of pretzels, which was totally fine by me cause to be honest I just wanted some kind of pretzel from them. I ordered their cinnamon pretzel bites for my sister and the regular salted pretzel bites for me and my mom. Those damn pretzel bites are deadly, but not in a bad way, in literally the best way possible. It's one of those things that once you start munching on you just can't stop, and surprisingly enough there was a good amount of pretzel bites filled in the cup they give you. Geez, how many times can I say the word pretzel in a review? Lol. To sum it up this place is great and they make their pretzels with love
Gargi K.
This is my staple food for when I go to the mall! I tired it for the first time to my trip to New York when I was little and it's been a constant source of comfort food till this date. I am a big fan of the original and the cinnamon sugar pretzels!
Mindy N.
I'm always craving some Auntie Anne's. The one in eastridge isn't my favorite but it's convenient for me. I love the mini pretzel bites in a cup and the cinnamon pretzel and for sure with EXTRA CREAM CHEESE!! The jalapeño pretzel dogs are good too. The prices seem to increase regularly though, while the quality doesn't seem to get better. Regardless, I will always stop by if I see an Auntie Anne's!
the cheese pretzel dogs taste really good!! it tastes warm and cheesy <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pretzel Dog
If I can give this place no Starz I would. Young generation of workers complaining about being there from 8am to 4pm and mad at us about it. ( literally a normal 8hr shift). We simply asked if I could get a medium and if not why it was on the menu. Worker started running her mouth mind you she was not at the register she just over heard us asking why we couldn't get a medium instead of a large, She said " well then just a get a stupid pretzels " Worse service I've ever got. Understandable its christmas time but it's a 8hr shift! If u don't like the job or can't handle an 8-hour shift, just find another job. Worst customer service I've had. The only nice one was at register with glasses. The other two preping food are beyond rude and clearly can't handle an 8-hour shift.
Atmosphere: 1
Food: 3
Service: 1
The Service was… Ok I guess, but food is HORENDOUS, not only I got sick but also it already smelled like sh@/@, and this is MY FIRST bad review, other places of Auntie Anees are SO MUCH Better than this place, it’s not even in the food hall! 0/5 stars if possible, they didn’t even had what I wanted, DONT COME HERE!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mini Pretzel Dogs
I don’t understand how you guys have employees like Johny with a attitude, I came back telling the them my pretzel was hard not fresh like I asked for, he grabbed it and said what’s up with all the customers complaining today and threw a way they pretzel mad!! I want to bring to the headquarters attention as well.!! This kind of kids shouldn’t be working here or give them the proper training how to help a customer.!!
Friendly staff, there were a lot of people buying which is good since it means the pretzels don't just sit there all day before you buy them.
I love Auntie Anne's. As I kid, I loved their cinnamon, but now it's too sweet, so I love their almond. Perfectly soft and crispy. I tried their pretzel bites with a T-Mobile offer and was quite surprised. Service was great.
I love their pretzels! The service is fast and friendly.
Tip: this location gives one free pretzel for every three pretzels purchased (not all locations do so)
Great service my the new guy. Says something in my order was wrong before I caught it and made it right. Amazing service.
So good!! ???
Restaurantji Recommends
Can't complain about Auntie Anne's pretzels they do good quality pretzels and Lemonades.
I love Auntie Anne's! I've been so bummed out because their Gilroy location has been temporarily closed since forever, and yesterday was the first time in ages that I was finally able to enjoy some of their pretzels. This location was short staffed yesterday so they only had pretzel bites available while they worked on making their usual array of pretzels, which was totally fine by me cause to be honest I just wanted some kind of pretzel from them. I ordered their cinnamon pretzel bites for my sister and the regular salted pretzel bites for me and my mom. Those damn pretzel bites are deadly, but not in a bad way, in literally the best way possible. It's one of those things that once you start munching on you just can't stop, and surprisingly enough there was a good amount of pretzel bites filled in the cup they give you. Geez, how many times can I say the word pretzel in a review? Lol. To sum it up this place is great and they make their pretzels with love
This is my staple food for when I go to the mall! I tired it for the first time to my trip to New York when I was little and it's been a constant source of comfort food till this date. I am a big fan of the original and the cinnamon sugar pretzels!
I'm always craving some Auntie Anne's. The one in eastridge isn't my favorite but it's convenient for me. I love the mini pretzel bites in a cup and the cinnamon pretzel and for sure with EXTRA CREAM CHEESE!! The jalapeño pretzel dogs are good too. The prices seem to increase regularly though, while the quality doesn't seem to get better. Regardless, I will always stop by if I see an Auntie Anne's!
A good price to enjoy your fill