My daughter liked the ice cream it was very tasty 👍
ANDRES AVILES
Very bad attention the person who attends. The Asian lady . Thanks
Y G
Plenty of parking, good staff, clean location!
Chris L
No issues with parking, staff, or ice cream but I question the post it notes on the wall. While most looked inspirational there were a few with language that I would consider questionable at best especially in a place where kids would regularly frequent.
Atmosphere: 5
Food: 5
Service: 5
Audrey 22
The girls working were super sweet and made our dining experience delightful ??
Atmosphere: 5
Food: 5
Service: 5
Vivian Cox
Delicious ice cream, kind workers, good experience.
Atmosphere: 5
Food: 5
Service: 5
Vicky Lam
If I could give zero star, I would. This location is terrible! I usually don't like writing bad reviews but tonight was something else. I have ordered cakes from Baskin Robbins many times at many different locations but this place take the cake for the Worst customer service Ever!I came in to order a cake and only 1 employee was working. She told me her co worker was supposed to be there. Well, said person never showed up. It was packed. I feel bad for the girl. She didn't know how to place my order. I told her if she wanted to give me the form, I could fill in what I wanted for the cake and she can continue to help other customers while I was filling out the form. Afterwards, I handed her the firm and she rang me up. I included a tip on there as well. Then, I left. Shortly after, they called me to inform me that they're not able to make my cake. They told me that they're not making any cakes until Tuesday next week. They offered to refund me my money but said that I had to come back in for them to refund me.I get to the store and the first girl working, wasn't able to refund me. She called her co worker out. The co worker said that she could not refund it back to my card. That they could only refund me in cash. She also informed me that she can't refund the tip amount. I asked to speak with the manager. I explained everything to her, asked her what part did they deserve the tip considering that they did absolutely Nothing for me. I don't mind tipping and I am a generous tipper if the service is good, not great but just good. In this case, they didn't even do anything for me! After speaking with the manager, I got my whole refund. Here's the kicker, the girl doing the refund told me to Never come back. I told her I have No intention of coming back to that place. Oh, she also cussed me out too! You should fire that girl. It's employees likr her that will take down your business!Advice to manager/owner, hire and train your employees Better. This has been the Worst Baskin Robbins that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
romero rivera
Permanently Closed
Aisha
Really great 10/10, there's this one cute person serving every Friday I think her names amna, other than really great and would recommend ?
Just can't get enough. Banana split is soooo good. As always, the people at Baskin Robbins are as good as the ice cream. Yummy!!!
Randy Regindin
I’m sorry but all the employees that work here lack basic customer service and zero awareness. Last three times I came here, I was the one that approached the workers as they continue to gossip and talk about their high school lives. Also, ever heard of wiping a cup before handing it off to the customer? Smh.
Rana Qasass
This store has a new management ..the lady is so nice give you sandals to try as much as you want until you decide which flavor you want and the tubing they have and most of them and teddy bear jelly are HALAL.Don't forget every month and with 31 they have a 31% discount on any scoops you buy don't forget
Summer Steddom
Clean, well managed, nice staff. Nice that there’s room to sit down too!
PanBoo
The customer service is so bad. I went to the store and her face was like so mad at me.
My daughter liked the ice cream it was very tasty 👍
Very bad attention the person who attends. The Asian lady . Thanks
Plenty of parking, good staff, clean location!
No issues with parking, staff, or ice cream but I question the post it notes on the wall. While most looked inspirational there were a few with language that I would consider questionable at best especially in a place where kids would regularly frequent.
Atmosphere: 5
Food: 5
Service: 5
The girls working were super sweet and made our dining experience delightful ??
Atmosphere: 5
Food: 5
Service: 5
Delicious ice cream, kind workers, good experience.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero star, I would. This location is terrible! I usually don't like writing bad reviews but tonight was something else. I have ordered cakes from Baskin Robbins many times at many different locations but this place take the cake for the Worst customer service Ever!I came in to order a cake and only 1 employee was working. She told me her co worker was supposed to be there. Well, said person never showed up. It was packed. I feel bad for the girl. She didn't know how to place my order. I told her if she wanted to give me the form, I could fill in what I wanted for the cake and she can continue to help other customers while I was filling out the form. Afterwards, I handed her the firm and she rang me up. I included a tip on there as well. Then, I left. Shortly after, they called me to inform me that they're not able to make my cake. They told me that they're not making any cakes until Tuesday next week. They offered to refund me my money but said that I had to come back in for them to refund me.I get to the store and the first girl working, wasn't able to refund me. She called her co worker out. The co worker said that she could not refund it back to my card. That they could only refund me in cash. She also informed me that she can't refund the tip amount. I asked to speak with the manager. I explained everything to her, asked her what part did they deserve the tip considering that they did absolutely Nothing for me. I don't mind tipping and I am a generous tipper if the service is good, not great but just good. In this case, they didn't even do anything for me! After speaking with the manager, I got my whole refund. Here's the kicker, the girl doing the refund told me to Never come back. I told her I have No intention of coming back to that place. Oh, she also cussed me out too! You should fire that girl. It's employees likr her that will take down your business!Advice to manager/owner, hire and train your employees Better. This has been the Worst Baskin Robbins that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Permanently Closed
Really great 10/10, there's this one cute person serving every Friday I think her names amna, other than really great and would recommend ?
Wonderful!
Restaurantji Recommends
Just can't get enough. Banana split is soooo good. As always, the people at Baskin Robbins are as good as the ice cream. Yummy!!!
I’m sorry but all the employees that work here lack basic customer service and zero awareness. Last three times I came here, I was the one that approached the workers as they continue to gossip and talk about their high school lives. Also, ever heard of wiping a cup before handing it off to the customer? Smh.
This store has a new management ..the lady is so nice give you sandals to try as much as you want until you decide which flavor you want and the tubing they have and most of them and teddy bear jelly are HALAL.Don't forget every month and with 31 they have a 31% discount on any scoops you buy don't forget
Clean, well managed, nice staff. Nice that there’s room to sit down too!
The customer service is so bad. I went to the store and her face was like so mad at me.
Loading...