OMG 😱 What a CRAPFEST! So you didn't have any Rocky Road...ok disappointed but no strawberry topping sauce either? Then 3 cans of whip cream from a warm cooler gives you a ridiculously runny CRAPPY mess! Then you don't have any spoons up front or straws and I have to tell the guy to put the milk away (sitting in the counter for at least 5-6 min) and he finally puts the milk away that's been sitting open on the counter underneath and I tell him to put the lid on it and he says the lid fell on the floor. So clean it! You're going to leave the milk in the warm fridge without a top on it? This place is a joke, you're lucky I wasn't from the board of health or you'd be closed right now!
Majeed A
Two teenagers are working and making fun of customers cultures and dressing. They also not clean at all no gloves or hats.
Derick Smith
Great service w lots of choices of ice cream!
Patric
I enjoyed the nostalgia of the coned ice cream. Lots of flavors to chose from . I went with a mint and a cherry scoop. Service was speedy and not rushed . Clean but not sterile. A good old fashion ice cream place in my neighborhood. Open late evening. Highly recommend it
hellacali1
One poor teenage girl trying to help about 20 people on a hot day. Rather than jump in and help out, the manager stayed in the back, taking inventory on her clipboard.
Ajay Gopal
My daughter liked the ice cream it was very tasty 👍
ANDRES AVILES
Very bad attention the person who attends. The Asian lady . Thanks
Y G
Plenty of parking, good staff, clean location!
Chris L
No issues with parking, staff, or ice cream but I question the post it notes on the wall. While most looked inspirational there were a few with language that I would consider questionable at best especially in a place where kids would regularly frequent.
Atmosphere: 5
Food: 5
Service: 5
Audrey 22
The girls working were super sweet and made our dining experience delightful ??
Delicious ice cream, kind workers, good experience.
Atmosphere: 5
Food: 5
Service: 5
Vicky Lam
If I could give zero star, I would. This location is terrible! I usually don't like writing bad reviews but tonight was something else. I have ordered cakes from Baskin Robbins many times at many different locations but this place take the cake for the Worst customer service Ever!I came in to order a cake and only 1 employee was working. She told me her co worker was supposed to be there. Well, said person never showed up. It was packed. I feel bad for the girl. She didn't know how to place my order. I told her if she wanted to give me the form, I could fill in what I wanted for the cake and she can continue to help other customers while I was filling out the form. Afterwards, I handed her the firm and she rang me up. I included a tip on there as well. Then, I left. Shortly after, they called me to inform me that they're not able to make my cake. They told me that they're not making any cakes until Tuesday next week. They offered to refund me my money but said that I had to come back in for them to refund me.I get to the store and the first girl working, wasn't able to refund me. She called her co worker out. The co worker said that she could not refund it back to my card. That they could only refund me in cash. She also informed me that she can't refund the tip amount. I asked to speak with the manager. I explained everything to her, asked her what part did they deserve the tip considering that they did absolutely Nothing for me. I don't mind tipping and I am a generous tipper if the service is good, not great but just good. In this case, they didn't even do anything for me! After speaking with the manager, I got my whole refund. Here's the kicker, the girl doing the refund told me to Never come back. I told her I have No intention of coming back to that place. Oh, she also cussed me out too! You should fire that girl. It's employees likr her that will take down your business!Advice to manager/owner, hire and train your employees Better. This has been the Worst Baskin Robbins that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
romero rivera
Permanently Closed
Aisha
Really great 10/10, there's this one cute person serving every Friday I think her names amna, other than really great and would recommend ?
OMG 😱 What a CRAPFEST! So you didn't have any Rocky Road...ok disappointed but no strawberry topping sauce either? Then 3 cans of whip cream from a warm cooler gives you a ridiculously runny CRAPPY mess! Then you don't have any spoons up front or straws and I have to tell the guy to put the milk away (sitting in the counter for at least 5-6 min) and he finally puts the milk away that's been sitting open on the counter underneath and I tell him to put the lid on it and he says the lid fell on the floor. So clean it! You're going to leave the milk in the warm fridge without a top on it? This place is a joke, you're lucky I wasn't from the board of health or you'd be closed right now!
Two teenagers are working and making fun of customers cultures and dressing. They also not clean at all no gloves or hats.
Great service w lots of choices of ice cream!
I enjoyed the nostalgia of the coned ice cream. Lots of flavors to chose from . I went with a mint and a cherry scoop. Service was speedy and not rushed . Clean but not sterile. A good old fashion ice cream place in my neighborhood. Open late evening. Highly recommend it
One poor teenage girl trying to help about 20 people on a hot day. Rather than jump in and help out, the manager stayed in the back, taking inventory on her clipboard.
My daughter liked the ice cream it was very tasty 👍
Very bad attention the person who attends. The Asian lady . Thanks
Plenty of parking, good staff, clean location!
No issues with parking, staff, or ice cream but I question the post it notes on the wall. While most looked inspirational there were a few with language that I would consider questionable at best especially in a place where kids would regularly frequent.
Atmosphere: 5
Food: 5
Service: 5
The girls working were super sweet and made our dining experience delightful ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious ice cream, kind workers, good experience.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero star, I would. This location is terrible! I usually don't like writing bad reviews but tonight was something else. I have ordered cakes from Baskin Robbins many times at many different locations but this place take the cake for the Worst customer service Ever!I came in to order a cake and only 1 employee was working. She told me her co worker was supposed to be there. Well, said person never showed up. It was packed. I feel bad for the girl. She didn't know how to place my order. I told her if she wanted to give me the form, I could fill in what I wanted for the cake and she can continue to help other customers while I was filling out the form. Afterwards, I handed her the firm and she rang me up. I included a tip on there as well. Then, I left. Shortly after, they called me to inform me that they're not able to make my cake. They told me that they're not making any cakes until Tuesday next week. They offered to refund me my money but said that I had to come back in for them to refund me.I get to the store and the first girl working, wasn't able to refund me. She called her co worker out. The co worker said that she could not refund it back to my card. That they could only refund me in cash. She also informed me that she can't refund the tip amount. I asked to speak with the manager. I explained everything to her, asked her what part did they deserve the tip considering that they did absolutely Nothing for me. I don't mind tipping and I am a generous tipper if the service is good, not great but just good. In this case, they didn't even do anything for me! After speaking with the manager, I got my whole refund. Here's the kicker, the girl doing the refund told me to Never come back. I told her I have No intention of coming back to that place. Oh, she also cussed me out too! You should fire that girl. It's employees likr her that will take down your business!Advice to manager/owner, hire and train your employees Better. This has been the Worst Baskin Robbins that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Permanently Closed
Really great 10/10, there's this one cute person serving every Friday I think her names amna, other than really great and would recommend ?
Wonderful!
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