Unironically the fact it's so deep in Sanata Row is a nice positive for this store.
Relatively small menu for a boba place and while they do have some unique flavors it's a tad underwhelming.
Can't say they're that good either, probably just about mid. Not the worst boba I've had but isn't much better then any random stores either.
Pricing is fair though.
Pisacha Srinuan
A nice little shop if you want some drinks in the middle of Santana row walk. However, the coffee milk tea I got is watery plain, I think Starbuck Mocha is better.
Neda Mandegaran
Pros: clean, happy atmosphere with one of the workers singing with the background music. Cons: only boba straws and no regular straws, the server told me the cup is sip cup and I didn’t need straw, but it was not comfortable and drink was stuck under the lid
Rachel Tangerine
I ordered on dooordash and got 2 horchatas instead of the korean banana milk i ordered.
郝蕊蕊
Yummy milk teas, but kind of expensive. Service was quicker this time than the time I came before! Obviously very clean storefront in a nice area
Atmosphere: 5
Food: 4
Service: 4
Eileen Lau
Cute boba (bubble tea) shop conveniently located in the outdoor mall. There is a kiosk to order on an iPad if you want. The menu has a pretty good variety of drinks
Atmosphere: 4
Food: 4
Service: 4
Malia Joyce
Thai tea was mediocre and not a fan of their pearls. I’ve been going to boba guys since 2014 in SF and the quality isn’t the same.
Atmosphere: 4
Service: 5
Polly Chan
I order honk Kong milk tea with topping mochi, less sweet, regular ice. I have to say, it’s wonderful and tastes really good, I love it.
Atmosphere: 4
Food: 4
Service: 4
Anne Margaret White
Tried the peach fresca from the summer seasonal menu. Asked the staff at the counter what would be a good topping and they recommended the aloe jelly. Great choice! Fabulous pairing. Beautiful shop with a really nice merch selection. Perfect drink to enjoy while strolling and wishes shopping along Santana Row.
I've been on a boba hunt and thought I'd found a top-tier place—until my second visit.
I judge boba places by their classic milk tea, and I was a bit disappointed. I order 50% sweetness to let the tea flavor stand out, but it could have been stronger. On the plus side, they use high-quality Strauss whole milk! Overall, I wouldn't come back for their milk tea.
However, I would return for their matcha series, which is top-tier! The seasonal mango matcha latte and the classic strawberry matcha latte were delicious, with really fresh, fruity flavors. Pro tip: the “sweetness level” determines the amount of fruit syrup.
The first time I went, the boba pearls were PERFECT—large, perfectly cooked, and with a great brown sugar flavor. The second time, the pearls were old, hard, and seemed smaller (?) for some reason. Now, I’m hesitant to go a third time and risk disappointment again.
- - -
Update, I went a third time and it was everything I wanted! The boba was great like the first time I went. I would return for their matcha lattes!
Parking: Park in the free parking garages and walk down into Santana row.
Wheelchair accessibility: Not wheelchair accessible due to the small lobby and the crowds.
Atmosphere: 4
Food: 4
Service: 3
Riley M
The atmosphere and workers are great! However the boba was a bit bland to me. We got the horchata with boba and the matcha w/ boba. The boba was very chewy and didn’t have any density to it, the flavor was good though. Both of the drinks were just ok. I thought it would be better considering the amount of people that were in line. Good if you want boba in the moment but I wouldn’t actively seek it out.
Atmosphere: 5
Food: 4
Service: 5
Eddy G
I was in the Santana Row area on a sunny Saturday morning, and a nice fruity and refreshing bubble tea seemed like the move. I’m glad I passed by this shop.They have a bunch of flavor options, a lot of them being quite unique, and the staff was pretty friendly too.I thoroughly enjoyed my drink, and would gladly stop by for another if I’m in the area.
I liked the expresso milk tea, perfect bitterness
Unironically the fact it's so deep in Sanata Row is a nice positive for this store.
Relatively small menu for a boba place and while they do have some unique flavors it's a tad underwhelming.
Can't say they're that good either, probably just about mid. Not the worst boba I've had but isn't much better then any random stores either.
Pricing is fair though.
A nice little shop if you want some drinks in the middle of Santana row walk. However, the coffee milk tea I got is watery plain, I think Starbuck Mocha is better.
Pros: clean, happy atmosphere with one of the workers singing with the background music.
Cons: only boba straws and no regular straws, the server told me the cup is sip cup and I didn’t need straw, but it was not comfortable and drink was stuck under the lid
I ordered on dooordash and got 2 horchatas instead of the korean banana milk i ordered.
Yummy milk teas, but kind of expensive. Service was quicker this time than the time I came before! Obviously very clean storefront in a nice area
Atmosphere: 5
Food: 4
Service: 4
Cute boba (bubble tea) shop conveniently located in the outdoor mall.
There is a kiosk to order on an iPad if you want. The menu has a pretty good variety of drinks
Atmosphere: 4
Food: 4
Service: 4
Thai tea was mediocre and not a fan of their pearls. I’ve been going to boba guys since 2014 in SF and the quality isn’t the same.
Atmosphere: 4
Service: 5
I order honk Kong milk tea with topping mochi, less sweet, regular ice. I have to say, it’s wonderful and tastes really good, I love it.
Atmosphere: 4
Food: 4
Service: 4
Tried the peach fresca from the summer seasonal menu. Asked the staff at the counter what would be a good topping and they recommended the aloe jelly. Great choice! Fabulous pairing. Beautiful shop with a really nice merch selection. Perfect drink to enjoy while strolling and wishes shopping along Santana Row.
Atmosphere: 5
Food: 5
Restaurantji Recommends
I've been on a boba hunt and thought I'd found a top-tier place—until my second visit.
I judge boba places by their classic milk tea, and I was a bit disappointed. I order 50% sweetness to let the tea flavor stand out, but it could have been stronger. On the plus side, they use high-quality Strauss whole milk! Overall, I wouldn't come back for their milk tea.
However, I would return for their matcha series, which is top-tier! The seasonal mango matcha latte and the classic strawberry matcha latte were delicious, with really fresh, fruity flavors. Pro tip: the “sweetness level” determines the amount of fruit syrup.
The first time I went, the boba pearls were PERFECT—large, perfectly cooked, and with a great brown sugar flavor. The second time, the pearls were old, hard, and seemed smaller (?) for some reason. Now, I’m hesitant to go a third time and risk disappointment again.
- - -
Update, I went a third time and it was everything I wanted! The boba was great like the first time I went. I would return for their matcha lattes!
Parking: Park in the free parking garages and walk down into Santana row.
Wheelchair accessibility: Not wheelchair accessible due to the small lobby and the crowds.
Atmosphere: 4
Food: 4
Service: 3
The atmosphere and workers are great! However the boba was a bit bland to me. We got the horchata with boba and the matcha w/ boba. The boba was very chewy and didn’t have any density to it, the flavor was good though. Both of the drinks were just ok. I thought it would be better considering the amount of people that were in line. Good if you want boba in the moment but I wouldn’t actively seek it out.
Atmosphere: 5
Food: 4
Service: 5
I was in the Santana Row area on a sunny Saturday morning, and a nice fruity and refreshing bubble tea seemed like the move. I’m glad I passed by this shop.They have a bunch of flavor options, a lot of them being quite unique, and the staff was pretty friendly too.I thoroughly enjoyed my drink, and would gladly stop by for another if I’m in the area.
Atmosphere: 4
Food: 5
Service: 4
It’s Boba Guy.
Atmosphere: 5
Food: 4
Service: 5
bad service
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