I haven't been to Boston Market in a couple decades. I noticed this one is still open recently, so I decided since it's near where I'm going in San Jose today, I'd have dinner here. Meatloaf! That spinach side I used to get! I was looking forward to it the whole ride over the hill.Well, the parking lot was empty. So was the restaurant. Doesn't bode well.I approached the counter, and the gal led with "we only have turkey and chicken."Ok...Not my bag. Bummer. I asked if I could use the restroom, then. "They're out of service."As was the drink machine.Looks like Boston Market will join the memories of restaurants past. Like Quiznos. Or Burger Chef.
Atmosphere: 1
Service: 1
Susan Ostler
If I could give less, I would. They barely had menu items, the fountain drinks were turned off. They only had chicken and turkey. I ordered chicken soup which came lukewarm and had a bone embedded that I almost swallowed. The veggies in it were still crunchy. The bathrooms were closed so no way to wash my hands. The table top was also not clean. Seems to be dying as a restaurant. Staff has a "I don't care attitude.
Atmosphere: 1
Food: 1
Service: 1
Jason Haddox
Very rude staff,did bit want to do anything. Did not even smell like food. Need to close ASAP.
Atmosphere: 1
Food: 1
Service: 1
David J
So it is my firm belief that this BM location is winding down and about to go out of business. My visit in Sept 2023 comports with previous reviews from 2023. During my visit the menu was almost completely blank, I was told by the counter help that they only have chicken and turkey available.I ordered chicken and the flavor was not even close to my many prior visits to this location. It tasted like they had walked across the parking lot and picked up a bunch of Lucky market deli chickens. They only had 4 basic side items, potatoes, corn, broccoli & stuffing. I ordered the corn and broccoli and both were sub par even for BM standards. I ate some of every item but I did not finish any of them, just not good. In addition the corn muffin was half the normal thickness and very salty, inedible.The self-serve soda fountain only had 2 of 8 fountains working, Coke & Power Ade. Lemonade & Tea were also not available. They all have sold out stickers covering them which indicates they are not being restored anytime soon. As others mentioned, the restrooms are still out of order/closed. They are no longer serving food in the traditional BM black plastic plates with clear lids, but are instead using white foam clamshell containers.I asked the guy taking my order, who I've seen working there for years, if the owners were winding down the store to close and he replied that they were just not investing money in the business, but was "hopeful" that they will soon. My bet is that they don't make it past Thanksgiving.
Food with hearty portions and a staff that goes the extra mile – that's what makes this restaurant stand out. The dishes are a delight, and the portions ensure you leave with a satisfied appetite. The staff's warm and attentive attitude adds an extra layer of enjoyment.
Mark Albiar
This place changed ownership? Food was disgusting and old.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Wilson
No AC. They have the doors open instead. No Mac and cheese for my last two visits the lady said they've been out the past few months. No soda fountain also been gone since my last visit. Bathroom has been out of order for over a year. The lady had attitude when I pointed out these issues. Not worth your time or money. Plenty of better options.
Kid-friendliness: Kids will hate it, no Mac and cheese.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mac
MELISSA LOPEZ
I can eat those sweet potatoes and chicken fo eva!
For some reason, The electronic menu board on the back wall was out, so I didn't know what they had, didn't order.Their corn bread was one of the main reasons I went there, they were "completely out" of itOn their website, they advertise Rotisserie Prime Rib, went to order it, I was told, "they don't carry it anymore"VERY DISAPPOINTED,NEVER GOING BACK
Service: 1
Eric Gomez
Love the food here, but this location is very disappointing, and they do not take phone payments.They open at 11am, it's now 11:20 and they are not open yet.This location needs some corporate attention for sure.
Atmosphere: 1
Food: 5
Service: 1
Bitemyshinny Metalass
It's a good place to enjoy some good rotisserie chicken or meatloaf dinner with 2 sides and a corn bread. I wished they served more biscuit year round and I hope they will bring back their sirloin steak. Good service and good atmosphere. Make sure you can handle their other season chickens. Some were just too rich for my stomach. Besides that you won't regret dinning in or take out.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rotisserie Chicken Individual Meal, Chicken and Mashed Potatoes
Natalie Ramirez
This is probably the worst Boston market I've ever been to. The food look like it had been sitting out for hours and not appetizing at all. The interior look like a storage room. When you first answer the lobby their whole storage area is to the right. The employees didn't seem to know much about the food or interacted too much with you even when ordering. I would not recommend this location.
Natalie Rayborn
This is probably the worst Boston market I've ever been to. The food look like it had been sitting out for hours and not appetizing at all. The interior look like a storage room. When you first answer the lobby their whole storage area is to the right. The employees didn't seem to know much about the food or interacted too much with you even when ordering. I would not recommend this location.
I haven't been to Boston Market in a couple decades. I noticed this one is still open recently, so I decided since it's near where I'm going in San Jose today, I'd have dinner here. Meatloaf! That spinach side I used to get! I was looking forward to it the whole ride over the hill.Well, the parking lot was empty. So was the restaurant. Doesn't bode well.I approached the counter, and the gal led with "we only have turkey and chicken."Ok...Not my bag. Bummer. I asked if I could use the restroom, then. "They're out of service."As was the drink machine.Looks like Boston Market will join the memories of restaurants past. Like Quiznos. Or Burger Chef.
Atmosphere: 1
Service: 1
If I could give less, I would. They barely had menu items, the fountain drinks were turned off. They only had chicken and turkey. I ordered chicken soup which came lukewarm and had a bone embedded that I almost swallowed. The veggies in it were still crunchy. The bathrooms were closed so no way to wash my hands. The table top was also not clean. Seems to be dying as a restaurant. Staff has a "I don't care attitude.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff,did bit want to do anything. Did not even smell like food. Need to close ASAP.
Atmosphere: 1
Food: 1
Service: 1
So it is my firm belief that this BM location is winding down and about to go out of business. My visit in Sept 2023 comports with previous reviews from 2023. During my visit the menu was almost completely blank, I was told by the counter help that they only have chicken and turkey available.I ordered chicken and the flavor was not even close to my many prior visits to this location. It tasted like they had walked across the parking lot and picked up a bunch of Lucky market deli chickens. They only had 4 basic side items, potatoes, corn, broccoli & stuffing. I ordered the corn and broccoli and both were sub par even for BM standards. I ate some of every item but I did not finish any of them, just not good. In addition the corn muffin was half the normal thickness and very salty, inedible.The self-serve soda fountain only had 2 of 8 fountains working, Coke & Power Ade. Lemonade & Tea were also not available. They all have sold out stickers covering them which indicates they are not being restored anytime soon. As others mentioned, the restrooms are still out of order/closed. They are no longer serving food in the traditional BM black plastic plates with clear lids, but are instead using white foam clamshell containers.I asked the guy taking my order, who I've seen working there for years, if the owners were winding down the store to close and he replied that they were just not investing money in the business, but was "hopeful" that they will soon. My bet is that they don't make it past Thanksgiving.
Recommended dishes: Rotisserie Chicken Individual Meal
Food with hearty portions and a staff that goes the extra mile – that's what makes this restaurant stand out. The dishes are a delight, and the portions ensure you leave with a satisfied appetite. The staff's warm and attentive attitude adds an extra layer of enjoyment.
This place changed ownership? Food was disgusting and old.
Atmosphere: 1
Food: 1
Service: 1
No AC. They have the doors open instead. No Mac and cheese for my last two visits the lady said they've been out the past few months. No soda fountain also been gone since my last visit. Bathroom has been out of order for over a year. The lady had attitude when I pointed out these issues. Not worth your time or money. Plenty of better options.
Kid-friendliness: Kids will hate it, no Mac and cheese.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mac
I can eat those sweet potatoes and chicken fo eva!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rotisserie Chicken Individual Meal, Mashed Potatoes
Great place to eat with great customer service place was quiet and felt welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken Individual Meal, Mac
They brought the turkey back! LOLMac n Cheese and mashed potatoes always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatloaf Mashed Potatoes with Gravy Stuffing with a Side of Sweet Potatoes
Restaurantji Recommends
For some reason, The electronic menu board on the back wall was out, so I didn't know what they had, didn't order.Their corn bread was one of the main reasons I went there, they were "completely out" of itOn their website, they advertise Rotisserie Prime Rib, went to order it, I was told, "they don't carry it anymore"VERY DISAPPOINTED,NEVER GOING BACK
Service: 1
Love the food here, but this location is very disappointing, and they do not take phone payments.They open at 11am, it's now 11:20 and they are not open yet.This location needs some corporate attention for sure.
Atmosphere: 1
Food: 5
Service: 1
It's a good place to enjoy some good rotisserie chicken or meatloaf dinner with 2 sides and a corn bread. I wished they served more biscuit year round and I hope they will bring back their sirloin steak. Good service and good atmosphere. Make sure you can handle their other season chickens. Some were just too rich for my stomach. Besides that you won't regret dinning in or take out.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rotisserie Chicken Individual Meal, Chicken and Mashed Potatoes
This is probably the worst Boston market I've ever been to. The food look like it had been sitting out for hours and not appetizing at all. The interior look like a storage room. When you first answer the lobby their whole storage area is to the right. The employees didn't seem to know much about the food or interacted too much with you even when ordering. I would not recommend this location.
This is probably the worst Boston market I've ever been to. The food look like it had been sitting out for hours and not appetizing at all. The interior look like a storage room. When you first answer the lobby their whole storage area is to the right. The employees didn't seem to know much about the food or interacted too much with you even when ordering. I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
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