Breaktime Tea - San Jose

Very rude customers service, the lady "jenny" told me the lobster rolls are just made from potato starch and artifical lobster flavor and then when i asked whats real for stuff to eat? she hung up on me

I normally love this place and go every so often. But I just had not a great customer service interaction. I was in line and I needed to use the bathroom pretty badly. I didn't want to bother the cashier because they were really busy. So I rushed a bit when I the bathroom door open. I accidentally startled a staff worker. When I can out if the bathroom and got back in line I saw that the staff worker was gossiping about me. I ordered my drink and I intended to apologize to the staff member for starting her. But before I could apologize. She said that I didn't need to barge into the restroom room next time. I tried to further apologize and explain the miscommunication and circumstance. This situation wasnt supposed to be aggressive and was going to apologize. instead I was being gossiped about by the staff and then made to feel even worse when my actions were assumed by the staff to be aggressive or hostile.

The new cashier was rude. It was a terrible experience with her. All those who didn't pay attention to the tip screen please leave this store because this girl will yell at you and give you blank stares.
And why do I have to be forced to tip with this disgusting attitude when I just ordered and then took my drink without even sitting in a chair!

This place has gone woke and politically correct, it promotes promiscuity with a certain flag.

2 girls working here on 8/12 were very rude horrible customer service it’s like they hate there job

Service: 1

good place to get iced viet coffee

amazing boba!! will definitely come back

Atmosphere: 5

Food: 5

Service: 5

I got the jasmine green milk tea and it was soooo yummy!

Atmosphere: 5

Food: 5

Service: 5

Tastes great, recommend jasmine green milk tea

I come here for the boba and popcorn chicken w fries that sauce is so good! It’s a clean place and the music sounds good too.

Atmosphere: 5

Food: 5

Service: 5

Good fruit teas

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fruit, Strawberry, Matcha Swiss Roll Cake 2pcs, Honey Green Milk Tea, Gyoza Pot Stickers 8pcs

Super cute great food and drinksVery small inside not for large groups

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango, Gyoza Pot Stickers 8pcs

Nice place . my son got bubble tea and i got matcha latte.

Atmosphere: 5

Food: 5

Service: 5

Great experience

Atmosphere: 5

Food: 5

Service: 5

"The best boba place near SJSU, though it might not reach S-tier milk tea quality, it's certainly good enough for a pick-me-up. Conveniently located close to campus, right across from MLK, and reasonably priced. Both the food and drinks are solid, and they offer free Wi-Fi.Service is typically efficient; the longest I've waited for an order is 12-15 minutes, mainly because I always order fries, which take a bit longer. Here are my ratings:- Passion Fruit Green My go-to drink! It tastes the same as anywhere else I've had it. I usually go for 75% sweetness and less ice. If you enjoy passionfruit and sweet teas, it's definitely worth a try.- Curly These fries are unexpectedly amazing. They're perhaps the best snack on the menu. They have a fantastic aroma and are always served piping hot. The crunch and flavor are outstanding, and the portions are generous, making them perfect for sharing. Highly recommended.- Popcorn The popcorn chicken is typically dusted in Cajun spice, but I ordered mine without spice due to my low tolerance for heat. It comes with a side of sauce. The crunch is delightful, and the taste is decent overall. It's a filling option and great for sharing, though I personally prefer the fries.In summary, this is a fantastic spot to grab a snack and hang out. I wholeheartedly recommend it!"

Recommended dishes: Teriyaki Salmon on Rice, Popcorn Chicken Homestyle