Burger King

2170 Monterey Rd, San Jose
(408) 297-2673

Recent Reviews

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Ricardo Perez

My mother of 67 years of age, was refused the use of bathroom because she needed to make purchase. She gave the cashier a dollar and then was given the password. This has happen 2 times and is the nearest restroom from the bus stop where she gets off.

Atmosphere: 5

Food: 5

Service: 1

T D

Dining room closed before 7!?! What is up with that?

Atmosphere: 1

Food: 3

Service: 2

Michael Jennings

I give 5 stars for food and service, but 1 for atmosphere. The restaurant is dated and run down, bathroom is atrocious and dining area always dirty especially tables, plus overrun by homeless beggars.
With that said the staff is very friendly and food is usually very good.
Whoever the franchise owner is should be ashamed on how they keep there restaurant, there definitely in it for the money.
Burger King corporation needs to notified on the condition of this restaurant

Atmosphere: 1

Food: 5

Service: 5

Javier Hernandez

Paid 50 cents for a side of honey mustard through the mobile app (drive-thru order). It wasn't in the bag when I got to work. This is why one should never pay for it. I will now ask for the side free at the window. It's not the first time this has happened. I understand they were busy. My complaint isn't against the workers, just the idea of charging for the side.

Atmosphere: 5

Food: 5

Service: 4

Marco Cambray

To much Homeless rear property, missing lettece and No straw for my soda? Ask for ketchup and got Two packages asked for more and received attitude. Rude and don't follow orders. New management needed.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

E R

How are you going to send out coupons in the mail then when we show up with the valid coupons you say we can’t use them because they are not in your system?? How is that our fault??

Atmosphere: 1

Food: 1

Service: 1

Rosalba Aurioles

The meat had a bad smell and was very undercooked.

Atmosphere: 5

Food: 2

Service: 5

Elias Josue Lopez Baltodano

The cashier does not take the order well, she shouts too much, it is offensive, the bathrooms are horrible and one does not serve, the food is not good, don't go, it's very rubbish.

Atmosphere: 1

Food: 1

Service: 1

Lin Allen

Ham cheese & scrambled egg served on well toasted English Muffin served with sauce. Very yummy.

Ross Anthony Sanchez

Good drive through,,lady is always moody,grumpy old pale lady

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: Fiery Bacon Whopper

Linda Volkman

Someone needs to clean this place up!

Atmosphere: 1

Food: 4

Service: 1

Norvia l Moye jr

Their perks rewards machine is so called broken for the money spent at these expensive fast foods you should be able to get your discount and or free food without the benefit it would be considered false advertisements offering you free food to get you to their locations

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Rodeo Burger

Lizzet Chavez

One of the managers named Sara refused to sell ice cream cones to a homeless customer And was being very rude to him and lying to him saying the machines were broken and refused him service.

Atmosphere: 5

Food: 5

Recommended dishes: Whopper Meal

Lucero Reyes

They gave me the wrong food that I didn't ask for when I got home I was calling them and they never answered I had to go back to the store and they rudely changed my food even though it was their fault they treated me

Atmosphere: 1

Food: 4

Service: 1

Emily S

They forgot to add the cheese I paid extra for the add-on on my burger. I found afterwards for my to go order.

Atmosphere: 4

Food: 3

Service: 1

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