I ordered two drinks and paid extra to upgrade both to the “bear cup.” One of them also had an extra topping of red bean popping boba. While preparing the drinks, I saw the staff handling the inside of the cups with their fingers when applying labels — which is very unhygienic.
There was only one order ahead of mine (also just two drinks), but it still took over 15 minutes for me to get mine. When I finally did, the drink was missing the popping boba. I mentioned it to the teenage-looking staff member, and then another older woman — who seemed to be a supervisor — stepped in with a rude attitude and just asked, “So what do you want?”
They wanted to give me the boba in a separate small container and told me to drink some of the drink first, then pour the boba in myself. I asked if I could have a larger cup so I could mix them properly, and the older woman told me that would cost $1 extra — for a cup?! Not to mention that was caused by their own mistake.
Unpleasant service, questionable hygiene, and very poor handling of a simple order. Definitely not recommend this place.
SolsticeRose
Customer service is awful and took half an hour to receive 2 drinks, wasn’t even busy. When I go to Lilikoi, I get my order within around 5-10 minutes at least. Shouldn’t take that long.
Minh Vu
이곳의 음료를 좋아합니다. Drinks are nice! Boba is good texture. Place has a lot of cute items. Tiger Boba Milk Tea is great Owner is kind, but little rude. I will say service is okay , 4 stars.
They have snacks and tiny claw machine. Also student pass for drinks.
Cloud Xu
Milk tea 35% sugar 30% ice makes it perfect
janish siroya
Amazing tea! Very fresh boba!
Benjamin Tan
Taotaotea located right next to the o reilly is a small boba shop in saratoga.
Owned by taiwanese aunties who seem to enjoy cutesy aesthetics and very homey and loving vibes.
They have a lot of deals especially for the prospect high schoolers across the street
Overall some of their tea and boba is very unique but the tea wasn’t as strong for some.
I really enjoyed their fruit teas as it had a lot of flavor to it.
Boba was also solid when fresh
Would come again if i need a quick boba fix in saratoga
Atmosphere: 5
Food: 4
Service: 5
Lizao Li
One of the best boba tea places in the South Bay!
Food: 5
Service: 5
Jack
We ordered two drinks, specifically requesting more ice in one and less sugar in the other, but they were prepared the opposite way. When we mentioned this to the three ladies behind the counter, they just made faces and ignored us. We felt their attitudes were unprofessional.
Zoe Ouyang
FOOD POISONING ALERT. I got a large watermelon slush with sago and tea jelly, drank about half of it, and 30 minutes later I started having symptoms of food poisoning - intense stomach pain, nausea, cold sweat, then followed by prolonged diarrhea.
The after effect aside, the drink itself did not taste all that great objectively speaking. It did not taste like it was made with fresh watermelon, the sago had a pasty texture, the tea jelly was pretty much flavorless.
So yeah, won't come back again.
Atmosphere: 1
Food: 1
Service: 3
Roja Patil
The coconut roasted chestnut drink is absolutely terrible. Some of the other milk teas are okay.
first time here, large menu, fresh boba, staff was very helpful! tried the salted cheese foam and it was great.
WorldOfGoo Moo
Be careful with buying with cash at the front register other than their weekly cash drink. I was charged 7.50 for the persimmon slush drink (no size upgrades or anything) but the drink is 6.95. While the digital kiosk may charge a little higher, you’re better off paying there (and also there’s a 2-5pm weekday discount, which does not apply at the register). They also do not give you a receipt.The drinks there are good. I’m just bummed that the one time I pay for a drink without card I get overcharged.
Atmosphere: 4
Food: 5
Service: 1
Agraja Guimarães
The drinks are outstanding, I typically use 0% sweetener and the drinks are so fresh, flavorful, and delicious (and not dependent on sweetener!)They have many seasonal drinks that sometimes are out of stock but shows that they only keep fresh ingredients around!I love their range of options and cute cups and decorations.
Sophie Wu
Taotaotea is one of my favorite boba stores in the Bay. My usual go to is the sexy pink lychee but this time I got their seasonal chestnut drink. The hot gardenia chestnut milk tea is great for the winter. There’s a slight floral flavor hint and the milk tea isn’t too sweet.
I ordered two drinks and paid extra to upgrade both to the “bear cup.” One of them also had an extra topping of red bean popping boba. While preparing the drinks, I saw the staff handling the inside of the cups with their fingers when applying labels — which is very unhygienic.
There was only one order ahead of mine (also just two drinks), but it still took over 15 minutes for me to get mine. When I finally did, the drink was missing the popping boba. I mentioned it to the teenage-looking staff member, and then another older woman — who seemed to be a supervisor — stepped in with a rude attitude and just asked, “So what do you want?”
They wanted to give me the boba in a separate small container and told me to drink some of the drink first, then pour the boba in myself. I asked if I could have a larger cup so I could mix them properly, and the older woman told me that would cost $1 extra — for a cup?! Not to mention that was caused by their own mistake.
Unpleasant service, questionable hygiene, and very poor handling of a simple order. Definitely not recommend this place.
Customer service is awful and took half an hour to receive 2 drinks, wasn’t even busy. When I go to Lilikoi, I get my order within around 5-10 minutes at least. Shouldn’t take that long.
이곳의 음료를 좋아합니다.
Drinks are nice! Boba is good texture.
Place has a lot of cute items.
Tiger Boba Milk Tea is great
Owner is kind, but little rude. I will say service is okay , 4 stars.
They have snacks and tiny claw machine. Also student pass for drinks.
Milk tea 35% sugar 30% ice makes it perfect
Amazing tea! Very fresh boba!
Taotaotea located right next to the o reilly is a small boba shop in saratoga.
Owned by taiwanese aunties who seem to enjoy cutesy aesthetics and very homey and loving vibes.
They have a lot of deals especially for the prospect high schoolers across the street
Overall some of their tea and boba is very unique but the tea wasn’t as strong for some.
I really enjoyed their fruit teas as it had a lot of flavor to it.
Boba was also solid when fresh
Would come again if i need a quick boba fix in saratoga
Atmosphere: 5
Food: 4
Service: 5
One of the best boba tea places in the South Bay!
Food: 5
Service: 5
We ordered two drinks, specifically requesting more ice in one and less sugar in the other, but they were prepared the opposite way. When we mentioned this to the three ladies behind the counter, they just made faces and ignored us. We felt their attitudes were unprofessional.
FOOD POISONING ALERT. I got a large watermelon slush with sago and tea jelly, drank about half of it, and 30 minutes later I started having symptoms of food poisoning - intense stomach pain, nausea, cold sweat, then followed by prolonged diarrhea.
The after effect aside, the drink itself did not taste all that great objectively speaking. It did not taste like it was made with fresh watermelon, the sago had a pasty texture, the tea jelly was pretty much flavorless.
So yeah, won't come back again.
Atmosphere: 1
Food: 1
Service: 3
The coconut roasted chestnut drink is absolutely terrible.
Some of the other milk teas are okay.
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
quality now so bad, so bland! Don’t come here…
Atmosphere: 1
Food: 2
Service: 1
first time here, large menu, fresh boba, staff was very helpful! tried the salted cheese foam and it was great.
Be careful with buying with cash at the front register other than their weekly cash drink. I was charged 7.50 for the persimmon slush drink (no size upgrades or anything) but the drink is 6.95. While the digital kiosk may charge a little higher, you’re better off paying there (and also there’s a 2-5pm weekday discount, which does not apply at the register). They also do not give you a receipt.The drinks there are good. I’m just bummed that the one time I pay for a drink without card I get overcharged.
Atmosphere: 4
Food: 5
Service: 1
The drinks are outstanding, I typically use 0% sweetener and the drinks are so fresh, flavorful, and delicious (and not dependent on sweetener!)They have many seasonal drinks that sometimes are out of stock but shows that they only keep fresh ingredients around!I love their range of options and cute cups and decorations.
Taotaotea is one of my favorite boba stores in the Bay. My usual go to is the sexy pink lychee but this time I got their seasonal chestnut drink. The hot gardenia chestnut milk tea is great for the winter. There’s a slight floral flavor hint and the milk tea isn’t too sweet.
Atmosphere: 3
Food: 5
Service: 5
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