Carl's Jr.
1689 N Capitol Ave, San Jose
(408) 239-4788
Recent Reviews
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Update. Looks like it may have closed, second time ive went past amd seen the place dark and empty during what should be business hours. When i went before, the food was ok, but the place needed more cleaning sticky floors in half the place, seats could use some repair. They showed their age poorly.
Your cashier has the worst attitude ever!!! He needs more trains on customer, he got so mad because I gave him a coupon at the window.
Atmosphere: 3
Food: 4
Service: 1
I live less than 5 minutes from this location. The fries were completely cold and gross. The burger probably sat under a heat lamp for god only knows how long. It doesn't make a difference if you call and complain because they don't care to begin with. Guess another one bites the dust. Disgusting food and service.
Food: 1
Service: 1
All I can say I'm never coming back again and u can thank Juan in the drive thru. Hella rude and food looked like it was from a day before fries where cold !
The absolute worst food I’ve had in a good long time…. Everything burnt, would NIT recommend
Came here at 10:15pm since it shows that it closes at 1am on Google. This was also the closest Carl’s Jr to our house. We got here and ordered. Got to the window, the two workers kept complaining. Saying they’re closed or why are people coming here this late. Uhhhh change your hours online??? Change the “Open Late” sign outside???The workers there were very rude. Don’t work there if you’re just going to complain and be mad at customers.
Service was amazing, neighborhood was kind of rough at night. A bit more lighting and the parking lot would be full
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger
I don't really eat at Carl's Jr. My grandson however loves to go there so I take him. Their fries are delicious especially when they are hot. It's always empty though. I'll have to try a burger next time. I do love their fried zucchini. It's always yummy. Not much of a rating as I really don't eat there hence the 3 star's and absolutely nothing to do with the quality of the food.
What a great and unusual experience. Well marked menu at the entrance of the drive-through. Incredibly understandable person taking the orders. She repeated the cost of everything as I added it to the order. And by the time I got to the checkout window, everything was ready. 1st class try this place
Atmosphere: 5
Food: 4
Service: 5
We ordered 4 meals and all of our fries were cold and tasted like they had been cooked hours before. I’ve had this happen a few times I have been to this spot specifically. Not worth the time.
Restaurantji Recommends
Best fast food burger...freshly grilled.
This place was terrible. They don't make anything fresh. I order a famous cheese and Sante Fe Chicken Sandwich. The Santa Fe came on a normal hamburger bun (not wheat bun) and the chicken was old, cold and chewy like leather. it was obvious it was cooked yesterday. It was inedible and I had to through it out. The Famous Cheese had bbq sauce on it (mistake, mixing utensils, I don't know) and the hamburger patty was burnt, cold, and old as well like the chicken. I ended up throwing that out. I couldn't complaint o the store since I took this order home to eat. Complete waste of $17 from 4 bites of two sandwiches.
Place is ok it’s barley ever packed always fast service
So disappointed. The fries tasted like old oil, I couldn't eat them. The burger was okay, but not as good as I remember a Carls Jr. burger could be. But the old oil is something to make me not return.
Very clean restaurant. Breakfast Burrito with steak and eggs are delicious and juicy. French fries salted just right, not soggy. Polite, courteous service. Fast service. I enjoyed it very much for Breakfast.
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