Carl’s Jr.

1346 Saratoga Ave, San Jose
(408) 246-6966

Recent Reviews

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M J

The chicken in the Santa Fe sandwich was like rubber, and the sodas were flat.

Food: 1

Donald Boydston

It's a Carl's

Atmosphere: 3

Food: 3

Service: 3

Michael

I Received a Birthday Sandwich For Free with a Simple Purchase!

Service: 4

Recommended dishes: Cheeseburger, Sandwich

Henry Guadarrama perez

I came to place an order today at 2:53 pm 12/3/2024
and the one who was at the mailbox answered me with a very ugly voice and despite that it took a long time to give me my food... and it was very bad manners that the one at the mailbox had. I have always come here but from now on I never I will return here sometimes I came and asked for large orders I will never come again

Atmosphere: 1

Food: 1

Service: 1

Vitaliy Kohan

Light and cozy.

Atmosphere: 5

Food: 5

Service: 5

Carlos goulart

Always fresh when I go love this location

Atmosphere: 5

Food: 5

Service: 5

ambikaa portel

Can't believe How rude people work here...Today I came for breakfast around 7:30 in the morning I was in drive through ...I was asking the lady What breakfast or do you have any pancakes ...Cuz It was my first time getting breakfast from there...She was like I don't know what you looking for...I ask for medium coffe ,She gave me Small and she was like we don't do cream and Sugar......she didn't say hi...I mean what kind of customer service is this..That you rude to your customer when they ask question...She goes you need ketcup or no 😳😡😡 don't like you talking to your sister or family..........The other day I cane for lunch..I ask for grilled chiken sandwin ,I ask If you have any spicy and they said but but there was spicy chiken on my bag not a grilled....And The fries were not evenn cooked well my baby didn't eat at all.......And the chiken tender I buy was like half of each..Broken I don't get it......I saw the employeee were yelling each other About What the other make mistake giving my order...I mean you guys not helping eachother either...Yalling infront of the customer......😡😡😡😡 If i'am the customer I ask question If i don't know...But you showing me attidute to answer....Really? 😡😡😡😡 Hell customer Service.....The resone I came here was only because My baby was saying Star😡😡😡

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Burger

Steve Sander

Good fast service, typical menu, area is a little run down. The restaurant is a little old.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Western Bacon Cheeseburger

tod ford

had problems with app and the guy really helped solve peoblem with a coupon he had...amazing service.. edgar was awesome

Atmosphere: 5

Food: 5

Service: 5

Kwebb 888

Good burger but I didn’t really like the onion rings. Didn’t have milkshakes so I just got a Coke. But overall it was good.

Atmosphere: 5

Food: 4

Service: 4

Nurbanu Zhalimbetova

Terrible place. This was the worst fast food I've ever had. The cashier spoke poor English and was on the phone while taking my order, which led to confusion. I ordered two burgers but ended up with three, all with undercooked buns. were After trying the bad burgers, I ordered fries, but they still didn't give me a tray. There was nobody else there at 8 PM, so I initially thought they didn’t have trays. However, they did have trays, but we ate without one.

Food: 1

Service: 1

Aure Guzman

Very clean and excellent service.

Atmosphere: 5

Food: 5

Service: 5

X Wang

Great everything!

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Potts Weinstein

Tried the drive through at 6:20am and no one responded, even though it says they open at 6am.

James Soria

I been to many Carl’s jrs In the south bay and this one had exceptional customer service. The employees here were polite and welcoming as soon as I walked in. Great attitude! The food was good as I expected. No complaints here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, French Toast Dips, Western Bacon Cheeseburger

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