Charleys Cheesesteaks

Self selve kiosk only, food was trash and they didn't even have trays to carry food to tables. Would not recommend. My sandwich went straight to the garage. The meat seemed very off.

ordered 2 large size buggers and 2 fries for to go. but I got only 1 bugger when I opened box at home. make sure your pick up items.

3 employees behind the counter, 1 cash register, 1 self order kiosk. Long line behind the kiosk because a customer didn’t know how to use it. Employees refused to use the cash register, so the line kept getting longer and longer. Ridiculous! Customer service FAIL! I left without ordering; I’ll give my business to a different place. So sad because I used to be a frequent customer here.

This place is very slow. The wait time at Saturday night is 30min. That means it took 3 people 30min to prepare 8 orders, so almost average 4min to prepare one order.

How is this place still open? Food was garbage. My sandwich was butterflied open with cold bacon strips on top. Not an ounce of chipotle sauce. Fries had no salt and were not crispy. "Make it a combo" is a joke, more like add a side for extra money. 2 sandwiches, water, lemonade and 2 fries was just short of 40 dollars!!!! Nahhhh this isn't it. Save your money. Never going back.

Atmosphere: 1

Food: 1

Service: 1

The employees would rather stand around and watch a line build up around their single kiosk instead of taking orders. Went to TacoBell and had my food before the one group ordering was even done, which all of the employees were just standing there watching.

GREAT customer service right there, not!

Ikes has my back at least!

Service: 1

The people working here are something else

Atmosphere: 1

Food: 3

Service: 1

No star on other because workers in the back asleep. Bad for business.

Made me delicious bacon Fries even though I came shortly before closing

Food: 5

Service: 5

Recommended dishes: Cheese & Bacon Fries

Food was mid. Service was very slow. I was the only customer but my food took more than 10mins.

Food: 3

Service: 1

I asked the girl working if they took cash and she said no. I was extremely disappointed because that would have been a perfect super bowl meal. I ended up getting a slice of pizza next

Atmosphere: 1

Food: 1

Service: 1

Food was good and fresh. Staff pushes you to the computer to order if you pay by card so not much to say about customer

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Large Cheese Steak

There was an old Caucasian man taking and giving out the orders. He was really rude and giving out the orders really late. One of the guys from the kitchen gave me an extra ranch as the one I paid for the lid wasn't working. Right away, the old man started charging me for the 2 ranch they gave, saying it in a really rude mode. 66 cents for a super small portion of ranch. I ordered only 1 sandwich & 3 cheesticks, and it took them over 30 minutes to get my order ready. He caucasian guy gave a really bad service! Don't recommend it!!

Atmosphere: 1

Food: 2

Service: 1

Ordered online for pick up. It's 7pm and store closes at 8pm, but they're already closed. Didn't receive any calls! So disappointed! Never again!

Service: 1

Someone invited me, the first time, and I liked it. Then, lunchtime surprised me nearby, and I remembered the previous time. I didn't even doubt it. I like the food, the speed with which they serve and the friendliness of the staff, it seems that there is a good manager who is attentive to everything. I recommend it.

Vegetarian options: I would suggest whole wheat bread, it is healthier.

Parking: Parking during lunch hours is exasperating, you have to look for it on the other side of the mall.