Their app over charges at this location - be careful.
They won’t refund you either.
Atmosphere: 1
Food: 1
Service: 1
Race S Williams
First time eating there. Excellent food. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Troy Adebar
The service at this location is awesome. I made a mistake in placing my order and they fixed it no question ask. Family staple.
Atmosphere: 5
Food: 5
Service: 5
mando Jr
Horrible experience staff is more concern being on there phone than taking care of their guests.
Atmosphere: 1
Food: 1
Service: 1
Pedro feldens
Tables and seats were dirty otherwise service and food were good
Atmosphere: 3
Food: 5
Service: 5
Lillian Ingram
I went threw the drive thew. The man with took my order was very kind. He apologized frequently for the wait. Everyone that I met there was very kind.
Atmosphere: 5
Food: 5
Service: 5
Family Lady
Disappointing Pretzel Bun Chicken Sandwich today.
They did NOT toast the bun, it was room temperature. The bacon was room temperature. It only took me about a minute or two to start eating it at the table and the manager asked if I waited too eat it, but made me another one anyway.
This second time, I tried it IMMEDIATELY and the Pretzel bun and bacon was room temperature. The cheese wasn't melted completely, but did eventually melt because the chicken was warm enough.
But within two bites the entire thing was cooled off from being in between room temperature things that should have been warm.
So don't expect a warm toasty sandwich at this location as advertised. 😔
3 years ago review but tried again: It's been months since I've been to Chick-fil-A until today, because the food and service has been getting worse and worse, but I wanted to give it a chance again.
So I decided to try something different and about 40% of my chicken patty is missing! *As pictured* PLUS it wasn't fresh. AND they put the WRONG sauce in the bag. 🥴
NO quality control anymore! 😖
Plus WHY make charges so confusing, charging for each item? *As pictured *
I even saw in the Herald Weekly Chick-fil-a is listed FIRST in THE WORST FAST FOOD Restaurant in America! *As pictured*
I went during the lunch hour and the line was short, so I wonder if they are losing business?
The place is still going downhill, which is sad because thed USED to be really good. 😭
Dolores Gomez
I’ve always enjoyed dining in at chick-fil-A
Atmosphere: 5
Food: 5
Service: 5
Munsif Nazar
One of the best experiences I had amongst the fast food chains. The food was good and the service was good.
It was my first time in chick fil a and I loved how they treated when I said it was the first time. Super friendly.
Atmosphere: 4
Food: 5
Service: 5
Ian Barcelos
Good food, good staff, a little expensive just like all other fast food has got in CA
If you go through the drive through they will ask you to park on a fire lane to wait for your food or to park in a handicap spot to witch I will definitely not do you are asking me to break the law so you can take more orders!!! so then they will ask you to pull just on the side on the do not block big sign really do bettetr! Have designated spaces for waiting
Atmosphere: 1
Food: 3
Service: 1
Jeremy Iglehart
100% THE ABSOLUTE WORST ATTITUDE I’ve ever seen at a fast food place. It was like … we were a problem - that we waned to buy from from them… how dare us…
And the bonus is you get to start your visit with someone who HAS to cut you off… (like, it makes no sense to try and cut the way they have a drive through here 1 car difference legitimately does t have a material difference, and 2 cars isn’t a big deal)
I find, the closer I am to extremely poor neighborhoods - the more I see desperate behavior like this. Didn’t expect it in San Jose.
What are y’all doin over there!?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sauce
Alex Chau
It's a great place to fast food restaurants that has welcome atmosphere. Even the customers were polite. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
jAz jAz
Really friendly and fast service, but my order was incomplete and didn't realize until we were ready to habe dinner, my chickwn sandwich was missing. I live 20 mins out to hava gone back and phone transfers to a voicemail.
Atmosphere: 5
Food: 5
Service: 5
Ykkwytk
Dined eat in. Service was slow and a bit off. Enough people, but only one register open and everyone waiting in line to waiting to order. For that the tables are not even half full. They don’t seem to care of the slowness and seemed business as usual. On serving, they delivered our food to a different table, just took it and gave them to me. The Chicken is not that amazing, especially considering thats their signature dish and the price you pay. Got me thinking about the Costco across the street. The waffles were okay till I had one which tasted of dirt. Trash can was overflowing. Wont be coming again.
Their app over charges at this location - be careful.
They won’t refund you either.
Atmosphere: 1
Food: 1
Service: 1
First time eating there. Excellent food. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
The service at this location is awesome. I made a mistake in placing my order and they fixed it no question ask. Family staple.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience staff is more concern being on there phone than taking care of their guests.
Atmosphere: 1
Food: 1
Service: 1
Tables and seats were dirty otherwise service and food were good
Atmosphere: 3
Food: 5
Service: 5
I went threw the drive thew. The man with took my order was very kind. He apologized frequently for the wait. Everyone that I met there was very kind.
Atmosphere: 5
Food: 5
Service: 5
Disappointing Pretzel Bun Chicken Sandwich today.
They did NOT toast the bun, it was room temperature. The bacon was room temperature. It only took me about a minute or two to start eating it at the table and the manager asked if I waited too eat it, but made me another one anyway.
This second time, I tried it IMMEDIATELY and the Pretzel bun and bacon was room temperature. The cheese wasn't melted completely, but did eventually melt because the chicken was warm enough.
But within two bites the entire thing was cooled off from being in between room temperature things that should have been warm.
So don't expect a warm toasty sandwich at this location as advertised. 😔
3 years ago review but tried again:
It's been months since I've been to Chick-fil-A until today, because the food and service has been getting worse and worse, but I wanted to give it a chance again.
So I decided to try something different and about 40% of my chicken patty is missing! *As pictured* PLUS it wasn't fresh. AND they put the WRONG sauce in the bag. 🥴
NO quality control anymore! 😖
Plus WHY make charges so confusing, charging for each item? *As pictured *
I even saw in the Herald Weekly Chick-fil-a is listed FIRST in THE WORST FAST FOOD Restaurant in America! *As pictured*
I went during the lunch hour and the line was short, so I wonder if they are losing business?
The place is still going downhill, which is sad because thed USED to be really good. 😭
I’ve always enjoyed dining in at chick-fil-A
Atmosphere: 5
Food: 5
Service: 5
One of the best experiences I had amongst the fast food chains. The food was good and the service was good.
It was my first time in chick fil a and I loved how they treated when I said it was the first time. Super friendly.
Atmosphere: 4
Food: 5
Service: 5
Good food, good staff, a little expensive just like all other fast food has got in CA
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
If you go through the drive through they will ask you to park on a fire lane to wait for your food or to park in a handicap spot to witch I will definitely not do you are asking me to break the law so you can take more orders!!! so then they will ask you to pull just on the side on the do not block big sign really do bettetr! Have designated spaces for waiting
Atmosphere: 1
Food: 3
Service: 1
100% THE ABSOLUTE WORST ATTITUDE I’ve ever seen at a fast food place. It was like … we were a problem - that we waned to buy from from them… how dare us…
And the bonus is you get to start your visit with someone who HAS to cut you off… (like, it makes no sense to try and cut the way they have a drive through here 1 car difference legitimately does t have a material difference, and 2 cars isn’t a big deal)
I find, the closer I am to extremely poor neighborhoods - the more I see desperate behavior like this. Didn’t expect it in San Jose.
What are y’all doin over there!?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sauce
It's a great place to fast food restaurants that has welcome atmosphere. Even the customers were polite. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Really friendly and fast service, but my order was incomplete and didn't realize until we were ready to habe dinner, my chickwn sandwich was missing. I live 20 mins out to hava gone back and phone transfers to a voicemail.
Atmosphere: 5
Food: 5
Service: 5
Dined eat in. Service was slow and a bit off. Enough people, but only one register open and everyone waiting in line to waiting to order. For that the tables are not even half full. They don’t seem to care of the slowness and seemed business as usual. On serving, they delivered our food to a different table, just took it and gave them to me. The Chicken is not that amazing, especially considering thats their signature dish and the price you pay. Got me thinking about the Costco across the street. The waffles were okay till I had one which tasted of dirt. Trash can was overflowing. Wont be coming again.
Atmosphere: 3
Food: 3
Service: 2
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