Once in a while I come here and get reminded why we usually just make the drive to the Coleman location instead. We came on July 4th and it actually wasn’t busy at all. We got the triple dipper and two of their quarter pounder burgers. Food was great—tasty and a solid value.
The problem is the service. Sat in the bar area. Appetizers showed up but no plates or utensils. Then the burgers came and no one even asked if we needed any condiments. Refills on Diet Coke were a struggle. Not sure if it’s a staffing issue or just lack of training, but it really shows. Fix the basics and this place could be way better.
Atmosphere: 4
Food: 5
Service: 2
Robert Woodard
Our first time going to Chili's. I had Sirloin Steak with Shrimp and mashed potatoes. My lady friend had Salmon with Mexican rice. The food was great. Our waitress (Bailey) was gracious, very professional and helpful. We will definitely put Chili's down as one of our favorite places to eat out.
Atmosphere: 5
Food: 5
Service: 5
Sean Robinson
I graded this low because I came to have Chilli and they no longer have it on the menu. What an absolute shame. Staff was nice and helpful.
Atmosphere: 2
Food: 1
Service: 5
STEPHANIE VIERA
WE HAD A GREAT TIME MY DAUGHTER AND MY 2 GRANDDAUGHTERS AND ME. THE FOOD WAS GREAT WE ALL ENJOYED IT VERY MUCH.
Food: 5
Service: 5
張賢發
Delicious food, great service, nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Jesus Diaz
Had great Service.
Atmosphere: 4
Food: 4
Service: 4
Eli 2SS
Sat at the bar area open seating. Very fast service and food was great.
Atmosphere: 5
Food: 5
Service: 5
Simleen
Just went because my kids love this place. Service and food both have gone down drastically. They should shut this place down
Atmosphere: 1
Food: 1
Service: 1
Revantha Thenuwara
Not too crowded a place, serving tasty staples. Service was fast and staff were attentive and helpful. Larger groups may not have seating at busy times. Small groups of 4 or more likely quickly accommodated
Atmosphere: 3
Food: 4
Service: 3
Diane LoVerde
Inexpensive food. Burgers are great. Only complaint. They keep restaurant too cold
Today I went to Chili’s just to try the viral cheese pull I saw on TikTok, and I ended up having one of the best dine-in experiences I’ve had in a long time.
From the moment I walked in, I was greeted with such warmth that I felt instantly at ease. The lady who served me, Vicky went above and beyond what you’d expect from regular service. She wasn’t just polite; she was genuinely kind, attentive, and thoughtful in every way.
She walked realy fast lol!! She made sure my food came out fresh, hot. She checked in at just the right times without hovering, and made me feel more like a guest at her dinner table than just another customer. It’s rare to feel such sincerity in customer service these days, but she truly embodied it.
I was only planning to go for the TikTok trend, but I left with a full belly and a full heart. I’m so grateful for the care she showed me today. People like her make such a difference, and I hope her kindness is recognized and appreciated by everyone around her — she made my day.
If you ever get the chance to visit, do it. The food is great, yes — but the service? Even better. 💛
Atmosphere: 5
Food: 5
Service: 5
Esmeralda Garcia
We were seated immediately but our drink order wasn't taken for a while, Then our main course took longer to arrive and we never got our appetizer. We couldn't see our server anywhere to let them know. After a min or 2 more they came by and weren't able to remove the appatizer from the check. The server told us to split the check and just not pay for it. I was confused about that. But all in all the food was delicious. They were pretty slow for a Saturday night.
Atmosphere: 2
Food: 4
Service: 2
John McReynolds
Had the 3 for Me crispy chicken sandwich with fries and small salad. Thought it was really good, nice size patty and bun delicious. Service was top notch. Waiter on top of service. Recommend it for lunch. Thursday. Not crowded. Seated right away. All in all a good experience.
Atmosphere: 5
Food: 5
Service: 5
Emily
First time at Chili's and had the best service! They gave me a bag of chips to-go and 2 refills of lemonade when my bf asked for 1. White queso was delicious and goes great with the slider.
Atmosphere: 5
Food: 5
Service: 5
Arnab Ghosh
Togo orders are just horrible from this place. They use old guacamole and I'm never going back to get food from here.
Once in a while I come here and get reminded why we usually just make the drive to the Coleman location instead. We came on July 4th and it actually wasn’t busy at all. We got the triple dipper and two of their quarter pounder burgers. Food was great—tasty and a solid value.
The problem is the service. Sat in the bar area. Appetizers showed up but no plates or utensils. Then the burgers came and no one even asked if we needed any condiments. Refills on Diet Coke were a struggle. Not sure if it’s a staffing issue or just lack of training, but it really shows. Fix the basics and this place could be way better.
Atmosphere: 4
Food: 5
Service: 2
Our first time going to Chili's. I had Sirloin Steak with Shrimp and mashed potatoes. My lady friend had Salmon with Mexican rice. The food was great. Our waitress (Bailey) was gracious, very professional and helpful. We will definitely put Chili's down as one of our favorite places to eat out.
Atmosphere: 5
Food: 5
Service: 5
I graded this low because I came to have Chilli and they no longer have it on the menu. What an absolute shame. Staff was nice and helpful.
Atmosphere: 2
Food: 1
Service: 5
WE HAD A GREAT TIME MY DAUGHTER AND MY 2 GRANDDAUGHTERS AND ME. THE FOOD WAS GREAT WE ALL ENJOYED IT VERY MUCH.
Food: 5
Service: 5
Delicious food, great service, nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Had great Service.
Atmosphere: 4
Food: 4
Service: 4
Sat at the bar area open seating. Very fast service and food was great.
Atmosphere: 5
Food: 5
Service: 5
Just went because my kids love this place. Service and food both have gone down drastically.
They should shut this place down
Atmosphere: 1
Food: 1
Service: 1
Not too crowded a place, serving tasty staples. Service was fast and staff were attentive and helpful. Larger groups may not have seating at busy times. Small groups of 4 or more likely quickly accommodated
Atmosphere: 3
Food: 4
Service: 3
Inexpensive food. Burgers are great. Only complaint. They keep restaurant too cold
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Today I went to Chili’s just to try the viral cheese pull I saw on TikTok, and I ended up having one of the best dine-in experiences I’ve had in a long time.
From the moment I walked in, I was greeted with such warmth that I felt instantly at ease. The lady who served me, Vicky went above and beyond what you’d expect from regular service. She wasn’t just polite; she was genuinely kind, attentive, and thoughtful in every way.
She walked realy fast lol!! She made sure my food came out fresh, hot. She checked in at just the right times without hovering, and made me feel more like a guest at her dinner table than just another customer. It’s rare to feel such sincerity in customer service these days, but she truly embodied it.
I was only planning to go for the TikTok trend, but I left with a full belly and a full heart. I’m so grateful for the care she showed me today. People like her make such a difference, and I hope her kindness is recognized and appreciated by everyone around her — she made my day.
If you ever get the chance to visit, do it. The food is great, yes — but the service? Even better. 💛
Atmosphere: 5
Food: 5
Service: 5
We were seated immediately but our drink order wasn't taken for a while, Then our main course took longer to arrive and we never got our appetizer. We couldn't see our server anywhere to let them know. After a min or 2 more they came by and weren't able to remove the appatizer from the check. The server told us to split the check and just not pay for it. I was confused about that. But all in all the food was delicious. They were pretty slow for a Saturday night.
Atmosphere: 2
Food: 4
Service: 2
Had the 3 for Me crispy chicken sandwich with fries and small salad. Thought it was really good, nice size patty and bun delicious.
Service was top notch. Waiter on top of service. Recommend it for lunch. Thursday. Not crowded. Seated right away. All in all a good experience.
Atmosphere: 5
Food: 5
Service: 5
First time at Chili's and had the best service! They gave me a bag of chips to-go and 2 refills of lemonade when my bf asked for 1. White queso was delicious and goes great with the slider.
Atmosphere: 5
Food: 5
Service: 5
Togo orders are just horrible from this place. They use old guacamole and I'm never going back to get food from here.
Food: 1
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