Chipotle Mexican Grill
4180 N First St, San Jose
(408) 520-4827
Recent Reviews
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One of the nicer chipotle locations. Always fresh food in early mornings and afternoons, and not so much in evening time like all other chipotles.
Atmosphere: 5
Food: 5
Service: 5
They are charging too much for alternative of beans and rude behavior of the staff.
Food: 1
Service: 1
This place is a scam. Placed an order for a sofritas rice bowl. Got half a scoop of rice, half a scoop of beans. The bowl was not even full. When I mentioned it the staff was rude enough to say that's what they give everyone. Seriously? Half a bowl for $12?
Atmosphere: 1
Food: 2
Service: 1
Service fast, too fast. During lunch, the line workers make you feel rushed (even if it's not busy) and don't provide good serving sizes. If you order online, you'll get even less food guaranteed.
Atmosphere: 4
Food: 4
Service: 2
Honestly one of the worst chipotles I’ve been to. No “welcome in” 5 lady’s just behind the counter standing. I go to my local chipotle’s in my city all the time never have any problems. Here they Gave about half of half of rice. Rice had many brown pieces of cilantro.. I get it’s the Bay Area but they have poor service. Do better.
Atmosphere: 4
Food: 2
Service: 3
A clean and well valve place, good portion without asking, service is quick and easy. A few other Chipotle has upset my stomach as this place is clean and hasn't destroyed my day.
the main things I feel it has going for it is the music they play and how often they clean. Please visit it hard to find a clean fast food resturant place that well lite.
Atmosphere: 5
Food: 5
Service: 5
I knew chipotle was scamming people for a long time but it's gotten up to my nerves this time. Placed a pickup order during lunch today for honey chicken bowl and this is how much chicken then put in the bowl. I ain't paying 14.50 for this bull from now on.
Food: 1
We love Chipotle and they have fresh receipt all the time. Try their new Honey Chicken, that is really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
No more rice 😎
Atmosphere: 3
Food: 1
Service: 4
Chipotle is unfair and cheats their customers. I ordered two bowls and a chips, and the chips were missing. I contacted Chipotle the same night that it happened, within 30 minutes of it happening. As soon as we got home and saw that it was missing from the bag, I contacted Chipotle through the app. They told me I had to email and contact Chipotle to get refunded. I did that right away as well. I would have gone back to the store, but it is far away from our house. I had emailed them back for a week answering all their questions. They kept asking the same questions over and over and I kept answering. Finally, after a week, they sent me an email and said that since it’s been a week, they cannot give me a refund anymore. Its not my fault it took them so long to answer back. I gave them everything they needed within the 7 days. It’s just $2.25 for the chips that were not given to me even though I paid for them. I didn’t know that Chipotle treats their customers like this. I am very disappointed.
Restaurantji Recommends
“Shrinkflation!”
I’ve been a loyal customer at this Chipotle location, and they’ve always served bowls generously enough that sealing the lid was a struggle. But my recent visit left me surprised, there was a lot of empty space in my bowl, and it felt like I got noticeably less food than usual.
Even though Chipotle’s CEO insists that shrinkflation isn’t happening, my experience seems to suggest otherwise. I was disappointed to pay full price for a half-full bowl.
Chipotle, I hope this isn’t a trend we’ll be seeing more of in the future.
Recommended dishes: Burrito Bowl
Very disappointing food quality portion and customer service, will never going back there!
Atmosphere: 1
Food: 1
Service: 1
Greater men have died for less.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Order online if you are okay with getting barely half a chipotle bowl.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Ordered a burrito, this TINY thing came. My hand for reference. Really disappointed cause the cost is even higher on door dash and I got a half serving.
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