Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
5670 Cottle Rd, San Jose
(408) 300-5186
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
How do I get actual customer service from chipolte? Our last 4 orders from the Cottle location have been wrong but they never answer the phone to fix it. I called the Blossom Hill store and spoke with Laura who claimed to be the General Manager which is appalling if true- she referred me to their online contact us page which i tried. I called her back to tell her that you either get sent to a form that you cannot "submit" or you get stuck in a loop with the bot pepper. Laura...read full review
Price too high for the no flavors food
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 3PM |
| Thursday | Closed |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
Chipotle Mexican Grill often experiences a high volume of customers, resulting in long wait times. Despite this, some staff members, like Kiwi, excel in their roles, providing amazing service and ensuring orders are perfect. Kiwi is friendly and efficient, often going above and beyond to make customers happy, even adding extra goodies. However, other staff members can be slow, causing delays in ordering and payment. Online orders may also take longer to prepare than expected. The restaurant can be busy and understaffed, but dedicated employees like Kiwi help create a positive experience for customers. Additionally, Chipotle offers great vegan and vegetarian options, including Sofritas, black beans, and pinto beans, making it a reliable choice for those seeking plant-based meals while traveling. Overall, Chipotle is known for its fresh food and friendly service, especially from standout employees.