Chipotle Mexican Grill

1095 E Brokaw Rd, San Jose
(408) 703-2871

Recent Reviews

Akshay G

Lines are always long and the veggies are ALWAYS burnt. Service is super slow and the staff are so inefficient.

Atmosphere: 2

Food: 2

Service: 1

Crazy Wang

Hair in food with poor customer service! Very disappointing!

Atmosphere: 3

Food: 1

Service: 1

avishkar sonawane

Chipotle remains my go-to fast-food chain for its delicious and healthy options at affordable prices. During my recent visit, I enjoyed the Chicken Al Pastor Tacos and the Sofritas Bowl, both of which were awesome and super delicious. The staff was courteous as always. Overall, a great dining experience.Ratings:Chicken Al Pastor Sofritas

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Veggie Bowl

Matthew Zhang

This place is GARBAGE, the worst chipotle location I’ve ever been to. I decided to give it a shot again after a few months when my chicken and fajitas were burnt. Turns out the quality is still as bad as it was months after. The rice was raw, and fajitas were still burnt. To top it off, some workers there are unfriendly, and honestly just a big disappointment overall.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Kenny Le

This is my go to location as it’s next to the CitySport gym where I also go to. I usually order a little ahead of time and pick it up after workout. This time around, I ordered as I was walking over from the gym and Alma had it ready when I walked in. Y’all know that after a workout, you don’t want to wait too long for a food order. If nothing else, I commend her and the location for being lightning quick. Of course the food is good and healthy as well. Thank you Alma and team!

Atmosphere: 5

Food: 5

Service: 5

Bryan K

Short staff, no rice, no guac, messes everywhere

Atmosphere: 1

Food: 1

Service: 1

Brettski

Dirty food area, no attempt to tidy up after preparing the orders before me. No steak. All the food looked old and un fresh. We walked out before ordering. Chipotle used to be decent. Not anymore.

Atmosphere: 1

Food: 1

Service: 1

Zahra Besher

The server spilled half of the guac on the counter and refused to add more to replace

Atmosphere: 1

Service: 1

Diana

Went there to get a salad, I was not happy to see that there was a hair on the lid of the bowl. The rice and the veggies had no flavor. Sorry to say I'm not coming back to this chipotle.

Atmosphere: 3

Food: 1

Service: 4

Brittany Stubbs

The cc system was down. I was told by the manager to get cash. I come back with case five minutes later and she decides only the people in front of me can order, but not me. Even though I followed her instructions to a tee. I explained the situation and I found her to be unhelpful to say the least. This occurred today at 12:40pm.

Service: 1

Dan Kim

Easily the worst Chipotle I've been to.Never order online or you will get shorted on how much they put in your bowl/burrito.Used to be better but declined hard recent years.

Atmosphere: 4

Food: 2

Service: 2

Kamal Moh

Loved everything about this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbacoa Burrito Supreme and Steak Bowl

Michael S Chang

Look at the size of the same order! The server/cashier thought he is an experienced employee but the attitude is sooo bad. They even ran out of sour cream and told me it is what it is.

Atmosphere: 1

Food: 1

Service: 1

Vasu Chintala

Don’t like to complain too often but there was a plastic bag of desiccant in the food..weekday evening shift seemed like they weren’t on top of it in general.

Atmosphere: 1

Food: 1

Service: 1

Daniel Quintana

Asked for a quesadilla. They said it’s only for kids or if you order online. Surprised they would turn someone away instead of making money. Always had rude service and subpar food from this location. First time I walked out of a chipotle. Very sad this location sucks so much.

Atmosphere: 1

Food: 1

Service: 1

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