Had the fried sample basket. It was so fresh and flavorful!
Atmosphere: 5
Food: 5
Service: 5
Emily Nisbet
Claw Shack was a great spot for a casual meal, hitting the mark perfectly for what we were looking for
Atmosphere: 5
Food: 5
Service: 5
Jian Wu
Our favorite seafood restaurant. Come every month at lease once. The shrimp is very fresh tasty.
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Truong
Claw Shack is my favorite seafood spot in San Jose! The shrimp and crawfish are HUGE and super juicy, and their sauces are the best — especially the Shambalang and Shackie’s Sauce. You have to get the garlic bread to dip in the sauce… it’s seriously addicting. Their chicken wings and garlic noodles are also bomb! The service is always friendly and fast, and the food comes out hot and fresh every time. Definitely a must-try if you love seafood!
Atmosphere: 4
Food: 5
Service: 5
Kaitlyn Villicana-Ramirez
My husband and I were quickly seated and the menu was straight forward. We ordered our food with the Shackies sauce. The sauce was decent enough but not as thick as the menu makes it sound. The shrimp was cooked better than other places I've been to. With all that being said, I had a few issues with this place. Unlike other seafood boil restaurants I've been to, the seafood could only be order by the pound instead of half pound increments. We got through 95% of the bag before seeing a medium length strand of black hair. I told waitstaff and was told they'd tell the kitchen. Now I didnt necessarily expect the meal to be free, but I was neither asked how they could make it right nor was I given an apology. I will not be eating here again.
Atmosphere: 2
Food: 2
Service: 2
Cindy Lu
Shambalang Boiled Crawfish 2 too small, medium flavorful Shambalang Boiled Headless Shrimp 3 large Corn 3 sweet corn Potato 2 whole
Atmosphere: 3
Food: 3
Service: 3
David Tran
On a Sunday evening, my family and I came to Claw Shack and unfortunately had a very unpleasant experience with one particular waiter (photo attached). I’ve been coming here since my college years, and I've always enjoyed this restaurant because the staff has usually been kind and professional. Sadly, this time was different.
While we were waiting on the bench inside for our table (as instructed by another staff member who said it would be less than 5 minutes), a waiter wearing a black hat and dirty shoes suddenly came up and told us to wait outside. He wasn’t our server or the manager, yet he insisted twice that we leave the restaurant and stand outside in the heat. This was upsetting, especially for our 2-year-old daughter, who had been happy walking in but ended up crying and frustrated once we were told to wait outdoors.
What made it worse is that instead of helping his coworker clean up the table or even checking with them, this waiter stood in front of us and repeatedly told us to go outside. It felt unnecessary and rude, and it completely ruined our dine-in experience.
I’ve been dining in Claw Shack since my college years with friends and family, and I’ve never encountered behavior like this from any staff member here. It was disappointing and unprofessional, and I truly hope management addresses this so that other families don’t have the same experience.
Atmosphere: 1
Food: 5
Service: 1
Thanh Le
No taste. No flavors. Would never eat here again.
Atmosphere: 1
Food: 2
Service: 2
Dante Li
Don't spend your hard earned cash here. You deserve better food, or better service at the very least!!!
Atmosphere: 1
Food: 1
Service: 1
Ty Dav
The place is always closed when it says it’s open on Google maps and on the door.
We were dine-in and two of my friends placed separate takeout orders, they were each charged a service fee on their individual takeout bills, which makes no sense for to-go transactions.
When we questioned the staff, they claimed it was because we were seated at a table. Please note: the dine-in bill had already included a service fee. So I fail to understand why we were each charged an additional $20–$30 service fee on our to-go orders, in addition to tax and a 3.75% merchant fee.
To make matters worse, the to-go order came out incorrect, and the bill they charged us was also wrong. We ended up wasting time going back and forth with the staff just to get the bill corrected—multiple times. Not only were we charged for a service we didn’t receive, but the entire process was frustrating and disorganized, further proving they didn’t deserve any kind of service fee for takeout.
WARNING: CHECK YOUR BILL BEFORE YOU PAY. DO NOT GET OVERCHARGED AND DO NOT COME HERE!!!!
Atmosphere: 1
Food: 1
Service: 1
Robert Pitts
Don't get the lobster. Over cooked. Jambalaya was tastey.
Atmosphere: 3
Food: 2
Service: 3
Slpr Bld
This place has the best sauce for seafood boil ong
Had the fried sample basket. It was so fresh and flavorful!
Atmosphere: 5
Food: 5
Service: 5
Claw Shack was a great spot for a casual meal, hitting the mark perfectly for what we were looking for
Atmosphere: 5
Food: 5
Service: 5
Our favorite seafood restaurant. Come every month at lease once. The shrimp is very fresh tasty.
Atmosphere: 5
Food: 5
Service: 5
Claw Shack is my favorite seafood spot in San Jose! The shrimp and crawfish are HUGE and super juicy, and their sauces are the best — especially the Shambalang and Shackie’s Sauce. You have to get the garlic bread to dip in the sauce… it’s seriously addicting. Their chicken wings and garlic noodles are also bomb! The service is always friendly and fast, and the food comes out hot and fresh every time. Definitely a must-try if you love seafood!
Atmosphere: 4
Food: 5
Service: 5
My husband and I were quickly seated and the menu was straight forward. We ordered our food with the Shackies sauce. The sauce was decent enough but not as thick as the menu makes it sound. The shrimp was cooked better than other places I've been to.
With all that being said, I had a few issues with this place. Unlike other seafood boil restaurants I've been to, the seafood could only be order by the pound instead of half pound increments. We got through 95% of the bag before seeing a medium length strand of black hair. I told waitstaff and was told they'd tell the kitchen. Now I didnt necessarily expect the meal to be free, but I was neither asked how they could make it right nor was I given an apology. I will not be eating here again.
Atmosphere: 2
Food: 2
Service: 2
Shambalang Boiled Crawfish 2 too small, medium flavorful
Shambalang Boiled Headless Shrimp 3 large
Corn 3 sweet corn
Potato 2 whole
Atmosphere: 3
Food: 3
Service: 3
On a Sunday evening, my family and I came to Claw Shack and unfortunately had a very unpleasant experience with one particular waiter (photo attached). I’ve been coming here since my college years, and I've always enjoyed this restaurant because the staff has usually been kind and professional. Sadly, this time was different.
While we were waiting on the bench inside for our table (as instructed by another staff member who said it would be less than 5 minutes), a waiter wearing a black hat and dirty shoes suddenly came up and told us to wait outside. He wasn’t our server or the manager, yet he insisted twice that we leave the restaurant and stand outside in the heat. This was upsetting, especially for our 2-year-old daughter, who had been happy walking in but ended up crying and frustrated once we were told to wait outdoors.
What made it worse is that instead of helping his coworker clean up the table or even checking with them, this waiter stood in front of us and repeatedly told us to go outside. It felt unnecessary and rude, and it completely ruined our dine-in experience.
I’ve been dining in Claw Shack since my college years with friends and family, and I’ve never encountered behavior like this from any staff member here. It was disappointing and unprofessional, and I truly hope management addresses this so that other families don’t have the same experience.
Atmosphere: 1
Food: 5
Service: 1
No taste.
No flavors.
Would never eat here again.
Atmosphere: 1
Food: 2
Service: 2
Don't spend your hard earned cash here. You deserve better food, or better service at the very least!!!
Atmosphere: 1
Food: 1
Service: 1
The place is always closed when it says it’s open on Google maps and on the door.
Restaurantji Recommends
King crab and jambalaya was good.
Atmosphere: 4
Food: 5
Service: 4
Better than boiling crab
Atmosphere: 5
Food: 5
Service: 5
We were dine-in and two of my friends placed separate takeout orders, they were each charged a service fee on their individual takeout bills, which makes no sense for to-go transactions.
When we questioned the staff, they claimed it was because we were seated at a table. Please note: the dine-in bill had already included a service fee. So I fail to understand why we were each charged an additional $20–$30 service fee on our to-go orders, in addition to tax and a 3.75% merchant fee.
To make matters worse, the to-go order came out incorrect, and the bill they charged us was also wrong. We ended up wasting time going back and forth with the staff just to get the bill corrected—multiple times. Not only were we charged for a service we didn’t receive, but the entire process was frustrating and disorganized, further proving they didn’t deserve any kind of service fee for takeout.
WARNING: CHECK YOUR BILL BEFORE YOU PAY. DO NOT GET OVERCHARGED AND DO NOT COME HERE!!!!
Atmosphere: 1
Food: 1
Service: 1
Don't get the lobster. Over cooked. Jambalaya was tastey.
Atmosphere: 3
Food: 2
Service: 3
This place has the best sauce for seafood boil ong
Atmosphere: 4
Food: 5
Service: 5
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