Warning: Food safety concerns. My entire group became violently ill after eating here last night. We are suffering from severe stomach cramps, diarrhea, and vomiting. I am still unable to keep any food down. The common denominator for all of us was this meal. Highly disappointed and concerned for public health.
Food: 1
Eugene
I did not try any exotic dishes. The lamb chop and chicken wings are quite good although not the best The pan fried noodle is just sad. The seafood fried rice is fine. But nothing crazy or special.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Seafood, Chicken Wings
A
One of the best Vietnamese snail meal I have tried and I am viet. The snails tasted fresh and so yum. Also highly recommend Bo La Lop (grilled beef rolls), a bit spicy and super flavorful.
Minh Tran
⚠️ ABSOLUTELY DREADFUL SERVICE AND COMPLETE NEGLECT – AVOID (Đông Quê Restaurant, San Jose)
Rating: ⭐ (1/5 Stars)
Restaurant: Đông Quê Restaurant Address: 2852 Alum Rock Ave, San Jose, CA 95127 Date of Visit: November 16, 2025 at 4:45 PM Party Size: 10 (Disabled Group)
I wish I could review the food, but the truly abysmal service and disrespectful treatment of our party overshadowed any potential enjoyment of the meal. This was the worst dining experience I’ve ever had here, and I will never return.
Specific Failures in Service and Courtesy
1. Flagrant Neglect of Disabled Guests at Check-in: Upon arrival, I approached the check-in area to notify staff we were here (a party of 10, including several disabled individuals). Even after I asked multiple young male waiters passing by to check us in or offer help, they didn't answer and didn't stop. To be completely ignored when requesting basic assistance is unacceptable and disrespectful.
2. Unfriendly, Dismissive, and Yelling: The waiter’s communication with our party was incredibly unprofessional. They spoke to us in a loud, inappropriate tone, which made our experience very uncomfortable, and often sighed loudly. The situation peaked when we simply asked for a to-go box; the waiter yelled at us with such loud sounds that it was startling. This dismissive and aggressive behavior is entirely unacceptable in a service environment.
Conclusion: A Feeling of Discrimination
This was a fundamental service breakdown that moved beyond poor hospitality into sheer neglect. The failure of multiple staff members to assist a disabled group requesting check-in, coupled with the waiter's later unprofessional and aggressive conduct at the table, is truly shocking. Given the staff's clear reluctance to serve and assist us, it gave our entire group the distinct and unsettling feeling that they did not want to serve disabled people and that we were being discriminated against. A restaurant should value all its patrons and offer attentive, respectful service; it is clear this establishment does not. I strongly advise dining elsewhere until management addresses this severe failure in training and customer courtesy.
Atmosphere: 2
Food: 3
Service: 1
m l
Their food gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
Queency Ng.
Terrible service. We went to this restaurant last night (10/15/25) around 7:15pm. After sitting in. The waitress took our order, then the waitress brought out 2 beers first. Then took off. We waited for half an hour, nothing happen. We asked the waiter/waitress twice asking where is our orders, why it takes too long. They both said, they're coming. We waited again, 10 minutes passed, nothing happened. We saw other people walked in after us, they've already got their order, but us. So, we another waitress and asking the same questions and complaining why we caming before other group, why they've already got their order, but us still waiting ? She replied, because other group order soups and something not fried l. We order frying stuffs (snail, salty fish fried rice, combination vegetables cooked with tofu) that's why it takes longer. I was really upset, walked to the cashier paid for 2 beers and left the restaurant. I called the restaurant later and talking to the manager and complained what was happened. The owner simply said, there were 4 group cooking in the kitchen. Whatever they cooked first they bring out first. So if you ordered something that might take long time to cook, you will get yor order last regardless whether you sitting first or after others.
What kind of restaurant is it ??? They didn't serve by order (1st come 1st serve), but they just serve by the cooking times of foods. This is America and the way they served just like in a third poor country.
So do not come to this restaurant. Very poor service the price was so expensive with small portion (I saw it on the table next to me)
Food: 1
Service: 1
Arthur
The seafood is fresh and moderately priced.
K
This place was so loud. I try to come here every time. I'm in town
Balut was really good. This is the first time I ate balut and the it had a lot of feathers 👀
Sturgeon soup is so good so are their snails.
I think one of my favorite things about this restaurant is the dipping sauce they give you. I would actually buy the green dipping sauce if they've sold it..
Parking lot kind of sucks you'll definitely get a door ding since the spots are so close together.
Anh Doan
Our dinner experience was very disappointing. We ordered seven different dishes from the menu, one of which was fried pork stomach. A couple of us tried it and immediately had to spit it out; the taste and smell were horrible, like spoiled food. We informed our server, who picked up the dish, smelled it, and claimed it was normal. He took the plate to the kitchen, only to return with another server who also smelled it in front of us, reiterating that it was normal. I offered to pay for the dish if they would eat a few bites in front of us, but they refused. When we paid, the owner insisted their food was fine and charged us in full, showing no concern whatsoever. Their focus was solely on our money, with zero customer service. If we are getting sick from this food, do they even care that the health department is contacted??? The owner was very greedy, and the service was extremely unprofessional.
If you miss Vietnamese flavors and snail dishes, this is the restaurant I really recommend to you.
It is really, really to my taste. I was extremely impressed with the steamed clams with lemongrass, stir-fried snails with coconut, crispy fried chicken cartilage or crispy fried frog, and boiled pork with eggplant and shrimp paste or fish hotpot (I didn't take pictures of these two dishes but order them, they are delicious). There is one dish, pig intestines, which I don't like and it has a strong smell, but the rest of the dishes are great.
The staff is lovely, the restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot, Grilled Scallops with Fish Eggs
J H
Super authentic Vietnamese restaurant. I loved seeing the wide range of demographic come through here. You got the aunties in here along with the younger crowd celebrating birthdays. So you know the food was going to be good seeing all the different age groups here.
The food was delicious. The things I would order again are the banana blossom chicken salad (favorite dish), canh chua, oysters and snails. The banana blossom salad was incredible. It was super light and came with an oniony taste to it. Loved it a lot. The oysters were also delicious. It reminded me of what I had in Danang.
I would pass on the chicken wings. They are kinda small and not worth the price. The shrimp was okay; once you get pass the shell, the inside was unseasoned.
Service was decent. It gets very packed and you have to call out to get their attention. Don’t be shy! They are hustling hard and you gotta use your voice or hand gestures to get what you need !
Super super great food . Omg
Atmosphere: 5
Food: 5
Service: 5
Warning: Food safety concerns. My entire group became violently ill after eating here last night. We are suffering from severe stomach cramps, diarrhea, and vomiting. I am still unable to keep any food down. The common denominator for all of us was this meal. Highly disappointed and concerned for public health.
Food: 1
I did not try any exotic dishes.
The lamb chop and chicken wings are quite good although not the best
The pan fried noodle is just sad.
The seafood fried rice is fine. But nothing crazy or special.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Seafood, Chicken Wings
One of the best Vietnamese snail meal I have tried and I am viet. The snails tasted fresh and so yum. Also highly recommend Bo La Lop (grilled beef rolls), a bit spicy and super flavorful.
⚠️ ABSOLUTELY DREADFUL SERVICE AND COMPLETE NEGLECT – AVOID (Đông Quê Restaurant, San Jose)
Rating: ⭐ (1/5 Stars)
Restaurant: Đông Quê Restaurant
Address: 2852 Alum Rock Ave, San Jose, CA 95127
Date of Visit: November 16, 2025 at 4:45 PM
Party Size: 10 (Disabled Group)
I wish I could review the food, but the truly abysmal service and disrespectful treatment of our party overshadowed any potential enjoyment of the meal. This was the worst dining experience I’ve ever had here, and I will never return.
Specific Failures in Service and Courtesy
1. Flagrant Neglect of Disabled Guests at Check-in:
Upon arrival, I approached the check-in area to notify staff we were here (a party of 10, including several disabled individuals). Even after I asked multiple young male waiters passing by to check us in or offer help, they didn't answer and didn't stop. To be completely ignored when requesting basic assistance is unacceptable and disrespectful.
2. Unfriendly, Dismissive, and Yelling:
The waiter’s communication with our party was incredibly unprofessional. They spoke to us in a loud, inappropriate tone, which made our experience very uncomfortable, and often sighed loudly. The situation peaked when we simply asked for a to-go box; the waiter yelled at us with such loud sounds that it was startling. This dismissive and aggressive behavior is entirely unacceptable in a service environment.
Conclusion: A Feeling of Discrimination
This was a fundamental service breakdown that moved beyond poor hospitality into sheer neglect. The failure of multiple staff members to assist a disabled group requesting check-in, coupled with the waiter's later unprofessional and aggressive conduct at the table, is truly shocking. Given the staff's clear reluctance to serve and assist us, it gave our entire group the distinct and unsettling feeling that they did not want to serve disabled people and that we were being discriminated against. A restaurant should value all its patrons and offer attentive, respectful service; it is clear this establishment does not. I strongly advise dining elsewhere until management addresses this severe failure in training and customer courtesy.
Atmosphere: 2
Food: 3
Service: 1
Their food gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
Terrible service. We went to this restaurant last night (10/15/25) around 7:15pm. After sitting in. The waitress took our order, then the waitress brought out 2 beers first. Then took off. We waited for half an hour, nothing happen. We asked the waiter/waitress twice asking where is our orders, why it takes too long. They both said, they're coming. We waited again, 10 minutes passed, nothing happened. We saw other people walked in after us, they've already got their order, but us. So, we another waitress and asking the same questions and complaining why we caming before other group, why they've already got their order, but us still waiting ? She replied, because other group order soups and something not fried l. We order frying stuffs (snail, salty fish fried rice, combination vegetables cooked with tofu) that's why it takes longer. I was really upset, walked to the cashier paid for 2 beers and left the restaurant. I called the restaurant later and talking to the manager and complained what was happened. The owner simply said, there were 4 group cooking in the kitchen. Whatever they cooked first they bring out first. So if you ordered something that might take long time to cook, you will get yor order last regardless whether you sitting first or after others.
What kind of restaurant is it ??? They didn't serve by order (1st come 1st serve), but they just serve by the cooking times of foods. This is America and the way they served just like in a third poor country.
So do not come to this restaurant. Very poor service the price was so expensive with small portion (I saw it on the table next to me)
Food: 1
Service: 1
The seafood is fresh and moderately priced.
This place was so loud. I try to come here every time. I'm in town
Balut was really good. This is the first time I ate balut and the it had a lot of feathers 👀
Sturgeon soup is so good so are their snails.
I think one of my favorite things about this restaurant is the dipping sauce they give you. I would actually buy the green dipping sauce if they've sold it..
Parking lot kind of sucks you'll definitely get a door ding since the spots are so close together.
Our dinner experience was very disappointing. We ordered seven different dishes from the menu, one of which was fried pork stomach. A couple of us tried it and immediately had to spit it out; the taste and smell were horrible, like spoiled food.
We informed our server, who picked up the dish, smelled it, and claimed it was normal. He took the plate to the kitchen, only to return with another server who also smelled it in front of us, reiterating that it was normal. I offered to pay for the dish if they would eat a few bites in front of us, but they refused.
When we paid, the owner insisted their food was fine and charged us in full, showing no concern whatsoever. Their focus was solely on our money, with zero customer service. If we are getting sick from this food, do they even care that the health department is contacted??? The owner was very greedy, and the service was extremely unprofessional.
Restaurantji Recommends
It was a delicious foods!
Not tasty…
Atmosphere: 4
Food: 3
Service: 3
Good place to drink… and nhau…
Atmosphere: 4
Food: 4
Service: 4
If you miss Vietnamese flavors and snail dishes, this is the restaurant I really recommend to you.
It is really, really to my taste. I was extremely impressed with the steamed clams with lemongrass, stir-fried snails with coconut, crispy fried chicken cartilage or crispy fried frog, and boiled pork with eggplant and shrimp paste or fish hotpot (I didn't take pictures of these two dishes but order them, they are delicious). There is one dish, pig intestines, which I don't like and it has a strong smell, but the rest of the dishes are great.
The staff is lovely, the restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot, Grilled Scallops with Fish Eggs
Super authentic Vietnamese restaurant. I loved seeing the wide range of demographic come through here. You got the aunties in here along with the younger crowd celebrating birthdays. So you know the food was going to be good seeing all the different age groups here.
The food was delicious. The things I would order again are the banana blossom chicken salad (favorite dish), canh chua, oysters and snails. The banana blossom salad was incredible. It was super light and came with an oniony taste to it. Loved it a lot. The oysters were also delicious. It reminded me of what I had in Danang.
I would pass on the chicken wings. They are kinda small and not worth the price. The shrimp was okay; once you get pass the shell, the inside was unseasoned.
Service was decent. It gets very packed and you have to call out to get their attention. Don’t be shy! They are hustling hard and you gotta use your voice or hand gestures to get what you need !
Parking: I parked in the bank parking lot
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Wings
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