Dunkin'
5519 Snell Ave, San Jose
(408) 440-2143
Recent Reviews
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Best Dunkin Donuts Branch ever. Food and snacks were served warm and fresh, how they prep your donuts in the box- clean and I love how they made my matcha order it’s perfect!!! They have quiet corners or seating arrangements that provide more privacy for laptop use unlike other locations, and they have friendly staff and manager. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Went there @ 9:30 in the morning to get 2 maple bars (they didn’t have any) and 2 Hot coffees (coffee was cold). Seriously can’t make this up. All on a Rainey day. Won’t go there again.
Atmosphere: 3
Food: 1
Service: 5
This is got to be the worst place. I have ever dined at I have been to this location 3 different times in the last 2 weeks and in all 3 times they are out of donuts. How the hell does a donut shop run out of donuts at different times of the day? And if you ask for a modifier. On a sandwich, you will be given attitude by their staff. If you complain about anything, you will be given attitude by their staff. I had to drive back. Because I was given a sausage sandwich without the sausage. It literally was just a bagel and cheese. And the person gave a really loud sigh and said what do you want me to do about this and I said, well, I would like some sausage in it, please. And when he went to go make it. He didn't even make it to the way it was requested. He was just trying to give me a whole new sandwich on a croissant. Not even on a bagel or anything. The only reason why I have chosen to continue to go there on the occasional time. That I will go to this location is because of the convevince but I will personally drive out of my way to avoid this if I have to.
Atmosphere: 3
Food: 2
Service: 1
Lady was very rude. She had so much sass, I ordered a strawberry refresher and she filled it to the top but when I saw they over charged me I asked why I I told them to take it off, the girl dumped a quarter of the drink. Showing they rather throw it away than give a bit extra to a paying customer.
Atmosphere: 1
Food: 4
Service: 1
Super short staffed I feel for the employees went through drive thru and waited 15 min just for them to have no donuts left when I got to the window I could see them running around. Dunkin management do better!!
Atmosphere: 1
Food: 1
Service: 4
Was served an iced drink with scoops of powder unmixed on top of it. Lost ~$9 bucks, didn't drink and tossed, and 10 minute break didn't help.
Ordered one drink and waited for 25 min before the employees told us they couldn't make the drink and to wait for a manager.
The manager came running into the store and informed us that the previous manger had left and the only employees there were brand new and couldn't make anything.
We were eventually refunded and never got the drink.
I don't know what's happening with the management, but Dunkin needs to figure this out.
Atmosphere: 3
Food: 1
Service: 1
Mateo helped me decide on what to get! I ate a delicious Boston Kreme donut because of him. He is the best worker ever!
Nice place if you crave some delightful donuts 🍩.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure what's going on but most reviews are not for the Dunkin Donuts on Blossom Hill and Snell. App took my order but employees say they know nothing about a app. Does not have a drive threw. I wish I could find the Dunkin Donuts from most of these reviews. It is so cramped and uncomfortable in this one.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Drive thru is fast and convenient.
Having worked across the street from Dunkin’ Donuts this summer, I can’t say enough good things about them! Their cold drinks, especially the iced coffee and cold brew, were a perfect refreshment during those hot days. The drinks were always served icy cold and just how I like them.
The staff is incredibly friendly and efficient, making each visit smooth and enjoyable. It’s been great having such a reliable and welcoming place so close by. Dunkin’ Donuts has definitely made my summer workdays better.
Thanks for being an awesome neighbor and for the consistently great cold drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Iced Latte
First time visiting a Dunkin Donuts...coffee was pretty good, donuts ok, people were friendly. This location recently opened...pretty busy place.
Atmosphere: 3
Food: 3
Service: 4
Very bad, unprofessional service when asking for my order, they laughed a lot and could be heard on the horn. From DT my drinks have nothing to do with them, they don't even look like the menu lacked chocolate around the glass
Food: 2
☕
Dunkin’ Donuts: A Flavorful Adventure!
? Taste Explosion: Dunkin’ Donuts offers a variety of flavors that’ll make your taste buds dance. From classic glazed to decadent chocolate-filled, there’s a donut for every mood. ?
? Coffee Boost: Their coffee game is strong! Sip on a creamy latte or a bold brew – perfect for powering up your day. ☕
? Family Vibes: Dunkin’ is like that cozy corner where families gather. Whether it’s a morning treat or an afternoon pick-me-up, it feels like home. ????
?️ Fast & Fresh: Quick service, fresh donuts – they’ve got it down! ?♂️?
? Variety Galore: With over 50 donut varieties, you’ll never get bored. Plus, their seasonal specials? Pure magic! ?✨
? Watch Out: Some locations might have hit-or-miss experiences. But hey, that’s part of the adventure! ?️
Overall, Dunkin’ Donuts is a sweet escape – perfect for fueling your day or sharing a smile with loved ones. ❤️
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Enjoy your next Dunkin’ adventure, my friend! ??
Atmosphere: 5
Food: 5
Service: 5
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