Chalateco
955 Saratoga Ave, San Jose
(408) 352-5400
Recent Reviews
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Best tacos and chicken mole’ in San Jose !!!!
Atmosphere: 5
Food: 5
Service: 5
Did not know they had more locations!
Trying a few new dishes. Food was delicious and staff members cordial. They have a vast selection of foods and everything we have tried is been flavorful and great presentation!
Atmosphere: 5
Food: 5
Service: 5
Run from this place unless you want to pay $11 for ONE pupusa
First off, their in person menu doesn't have prices on it.
When the cashier rang up two pupusas, each one was charged at $6.75 base + $4.5 for meat making ONE meat pupusa $11.25.
The workers don't understand the restaurant system, and told me they didn't know the prices, so it seemed right to them. Eventually an off duty manager or someone understood that I was being overcharged, but still didn't know the right price to charge. He ended up giving me $2 off and offering me a free drink for my troubles. After all that, my price was still wrong but I wasn't willing to hold the staff hostage anymore.
Receipts and menu prices are attached. They skimped on meat and beans after all that too. Run from this place, don't eat here unless you know what you're being charged and even then, their food is just okay.
There are two ways to look up prices: The qr code you can scan in restaurant doesn't match the price they charged. The doordash/online order system prices didn't match either the cashier nor the website (in person is actually the most expensive). The workers don't understand how their system charges things, so it's very easy to get mischarged, and it's inconsistent between workers
They didn't give me salad and sauce for my pupusas. I had to ask, and they still forgot, so I had to go back again.
I would be willing to revisit this review if management reaches out and corrects the issue.
Atmosphere: 3
Food: 2
Service: 1
I think the prices are too high ... food 4 out of 10
Not planning to come back dont recommend
Atmosphere: 2
Food: 2
Service: 3
It improved a lot the last time I didn't like the food but today I was delighted with everything I liked the food the atmosphere the service I liked it I will definitely return
Atmosphere: 4
Food: 5
Service: 5
Every time I order pupusas via DoorDash, I pay an up charge to add pastor and chorizo and i only ever receive plain cheese pupusas. This place is a scam! Has happened more than once!
Atmosphere: 1
Food: 1
Service: 1
First time here, I am not a fan of Mexican cuisine, but the chicken
tamale and flan are fantastic. I will certainly go back !!!
The staff are all very friendly with warm smiles!!!
Atmosphere: 4
Food: 5
Service: 5
IF YOUR LOOKING FOR AUTHENTIC MEXICAN FOOD!!!!
I had the pleasure of trying an Al Pastor burrito supreme with avocado for the first time here, and it was incredibly authentic! You can tell they have a true passion for their food and a deep understanding of traditional Mexican cooking. If you're in search of genuine flavors that don't feel watered down, this is definitely the spot for you. The chefs here are exceptionally skilled, providing a wonderful dining experience with warm hospitality. It's a fantastic place for families, kids, and friends alike! Don't forget to leave a tip to help support their business! They uphold a high standard of professionalism and treat their customers with utmost care.
Atmosphere: 5
Food: 5
Service: 5
The food took a while but it was worth it,it was freshly made. Possibly the only good chalateco out there.
Atmosphere: 3
Food: 5
Service: 5
Love the quesadilla Gus pollo 😍 😋 so freaking good!
They have these big ol Michelada's with the big 20 oz coronas upside down. Sheeesh coming back for those!
Great server too!
Coming back for sure 😁😌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I arrived at noon we had delicious fresh myrtle, pupusas and the other was like pumpkin and cheese. I went with a friend and she also liked the food.
Atmosphere: 5
Food: 5
Service: 5
Good food the only thing I didn’t appreciate is that the menu doesn’t have price in it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pupusas Quemadas, Cubana Torta
Came for pupusas. Not authentic. The Salsa tasted like it had some can tomato sauce in it. The curtido was just plain... No vinager... It was just not good. I don't know about the rest of the menu, but If you want pupusas go somewhere else. ??
Atmosphere: 3
Food: 2
Service: 4
Very quiet, pleasant place to eat with the family.
Very kind and nice staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alambres
This place is the biggest rip off in the bay area. The quantity of food is abysmal. I got take out, the rice for $4.99 was like 1 tablespoon worth. The plantains for $14 were a total of 3 plantains. Avoid. Avoid. Avoid. There are better places which serve actual edible portions for this price.
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