El Pollo Loco
665 Coleman Ave, San Jose
(408) 287-2509
Recent Reviews
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Super friendly staff! Love it!
Passcode required for restrooms.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
El Pollo Loco chicken is pretty standard with seasonings and the way it's cooked. This location however was a mess, flies all around the soda machine, extremely dirty bathroom. We picked up 4 pieces of chicken and came home to find 3 pieces only, not sure how you can mess up counting to 4 but clearly it happens here.
Atmosphere: 1
Food: 3
Service: 1
Good chicken, good flavor, I recommend it
Atmosphere: 5
Food: 5
Service: 5
One of the dirtiest and stinkiest restaurants I ever entered. I ordered my food and it stank of drainage. Bad service when serving my soda. They had an infestation of flies. Too many workers passed by and they didn't care. It's a very bad experience. Infestation of smell and dirt.
Atmosphere: 1
Food: 1
Service: 1
I hope they don't run out of chicken... Two days ago and now I went to buy a chicken tostada and both days they came out with the same thing.
Atmosphere: 2
Food: 2
Service: 2
Great food, senior discounts, and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
The chicken is ok by itself,the rest of the items are not the best ...but it's not the worst. Also the restaurant needs to be cleaned.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chips
Save your hard earned cash people .
The wing I received seemed like a baby pigeon. LOL! Definitely won’t be back.
I think KFC gives bigger portions than this establishment. This place is a joke.!
6/10
The rice is excellent.
The chicken is decent but not above average. The beans are average or below. The sauce something is off with the sauce it's not fresh perhaps a combination of flavor plus package to keep their sauces lasting longer. Fresh salsa is key and this fast food chain The sauce. Red sauce and green sauce to me tasted water down if you know what I mean. Again excellent rice but the marinate for the chicken turned into grilled chicken into a rubber like texture? Hmm disappointed but overall it's average to he average. Meal is under $20, you can save money ? but its not making me want to go again or try then again. Hmm but I always gove 3x restaurant spots a try could be cooks or service that day. I'll try put Pollo Loco 3x more times this was my first time rating at any Pollo loco location ever. I'll give the 2 more chances in the bay area but at another location.
Atmosphere: 4
Food: 3
Service: 4
Always delivers a great value and healthy food in a pinch. The taco al carbon combo is the best deal goin
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru. Good food, but make sure you eat the crispy foods quickly!
Food: 4
Service: 4
Always great chicken dishes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Salad, Original Pollo Bowl
Great place for chicken rice and beans. A chain restaurant with good value and mexican flavor
Atmosphere: 4
Food: 4
Service: 4
Delicious chicken especially the salads, orchata and fresh churro.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Just not my type of food
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Chicken Tostada Salad
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