Good food but inconsistent quality, sometimes the chicken is dry and feels overcooked. Still much better than KFC, loved chicken avocado burrito without cabbage
Atmosphere: 4
Food: 4
Service: 4
Tony Maldonado
Food was hot and very tasty
Atmosphere: 5
Food: 5
Service: 5
CF Sutrisno
I couldn’t believe that I can get $11.99 for such a huge meal with 4 pieces of drumsticks, 4 pieces of thighs and 4 sets of tortillas! The more amazing thing is the staff members were friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Wayne Chun
I like the chicken because it is grilled and not sweetened. Service depends on who you have at the counter. I normally walk into a place I stead of using a drive through. The atmosphere is okay. They seem to have homeless at times and I know they also need to eat but I rather not eat there when they are in the place. I used to pick up my wife from work and go here for lunch at least once a week until she retired. We would actually take the food somewhere else if the homeless were talking to themselves and such. I didn't see any homeless inside the last few times I went which is infrequent now. Most of the time I get the food to go and rarely eat in there now.
Atmosphere: 3
Food: 5
Service: 4
Po Shin Huang
Super friendly staff! Love it!
Passcode required for restrooms.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
Ibrahim Keser
El Pollo Loco chicken is pretty standard with seasonings and the way it's cooked. This location however was a mess, flies all around the soda machine, extremely dirty bathroom. We picked up 4 pieces of chicken and came home to find 3 pieces only, not sure how you can mess up counting to 4 but clearly it happens here.
Atmosphere: 1
Food: 3
Service: 1
Reynaldo Gonzalez
Good chicken, good flavor, I recommend it
Atmosphere: 5
Food: 5
Service: 5
pepe
One of the dirtiest and stinkiest restaurants I ever entered. I ordered my food and it stank of drainage. Bad service when serving my soda. They had an infestation of flies. Too many workers passed by and they didn't care. It's a very bad experience. Infestation of smell and dirt.
Atmosphere: 1
Food: 1
Service: 1
Alexander V.
I hope they don't run out of chicken... Two days ago and now I went to buy a chicken tostada and both days they came out with the same thing.
Great food, senior discounts, and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Trianon Alex
The chicken is ok by itself,the rest of the items are not the best ...but it's not the worst. Also the restaurant needs to be cleaned.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chips
Me
Save your hard earned cash people . The wing I received seemed like a baby pigeon. LOL! Definitely won’t be back. I think KFC gives bigger portions than this establishment. This place is a joke.!
Raymundo Perez
6/10 The rice is excellent. The chicken is decent but not above average. The beans are average or below. The sauce something is off with the sauce it's not fresh perhaps a combination of flavor plus package to keep their sauces lasting longer. Fresh salsa is key and this fast food chain The sauce. Red sauce and green sauce to me tasted water down if you know what I mean. Again excellent rice but the marinate for the chicken turned into grilled chicken into a rubber like texture? Hmm disappointed but overall it's average to he average. Meal is under $20, you can save money ? but its not making me want to go again or try then again. Hmm but I always gove 3x restaurant spots a try could be cooks or service that day. I'll try put Pollo Loco 3x more times this was my first time rating at any Pollo loco location ever. I'll give the 2 more chances in the bay area but at another location.
Atmosphere: 4
Food: 3
Service: 4
Taison Williams
Always delivers a great value and healthy food in a pinch. The taco al carbon combo is the best deal goin
Very good service,and quiet relaxing place...
Atmosphere: 5
Food: 5
Service: 5
Good food but inconsistent quality, sometimes the chicken is dry and feels overcooked. Still much better than KFC, loved chicken avocado burrito without cabbage
Atmosphere: 4
Food: 4
Service: 4
Food was hot and very tasty
Atmosphere: 5
Food: 5
Service: 5
I couldn’t believe that I can get $11.99 for such a huge meal with 4 pieces of drumsticks, 4 pieces of thighs and 4 sets of tortillas! The more amazing thing is the staff members were friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
I like the chicken because it is grilled and not sweetened. Service depends on who you have at the counter. I normally walk into a place I stead of using a drive through. The atmosphere is okay. They seem to have homeless at times and I know they also need to eat but I rather not eat there when they are in the place. I used to pick up my wife from work and go here for lunch at least once a week until she retired. We would actually take the food somewhere else if the homeless were talking to themselves and such. I didn't see any homeless inside the last few times I went which is infrequent now. Most of the time I get the food to go and rarely eat in there now.
Atmosphere: 3
Food: 5
Service: 4
Super friendly staff! Love it!
Passcode required for restrooms.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
El Pollo Loco chicken is pretty standard with seasonings and the way it's cooked. This location however was a mess, flies all around the soda machine, extremely dirty bathroom. We picked up 4 pieces of chicken and came home to find 3 pieces only, not sure how you can mess up counting to 4 but clearly it happens here.
Atmosphere: 1
Food: 3
Service: 1
Good chicken, good flavor, I recommend it
Atmosphere: 5
Food: 5
Service: 5
One of the dirtiest and stinkiest restaurants I ever entered. I ordered my food and it stank of drainage. Bad service when serving my soda. They had an infestation of flies. Too many workers passed by and they didn't care. It's a very bad experience. Infestation of smell and dirt.
Atmosphere: 1
Food: 1
Service: 1
I hope they don't run out of chicken... Two days ago and now I went to buy a chicken tostada and both days they came out with the same thing.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Great food, senior discounts, and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
The chicken is ok by itself,the rest of the items are not the best ...but it's not the worst. Also the restaurant needs to be cleaned.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chips
Save your hard earned cash people .
The wing I received seemed like a baby pigeon. LOL! Definitely won’t be back.
I think KFC gives bigger portions than this establishment. This place is a joke.!
6/10
The rice is excellent.
The chicken is decent but not above average. The beans are average or below. The sauce something is off with the sauce it's not fresh perhaps a combination of flavor plus package to keep their sauces lasting longer. Fresh salsa is key and this fast food chain The sauce. Red sauce and green sauce to me tasted water down if you know what I mean. Again excellent rice but the marinate for the chicken turned into grilled chicken into a rubber like texture? Hmm disappointed but overall it's average to he average. Meal is under $20, you can save money ? but its not making me want to go again or try then again. Hmm but I always gove 3x restaurant spots a try could be cooks or service that day. I'll try put Pollo Loco 3x more times this was my first time rating at any Pollo loco location ever. I'll give the 2 more chances in the bay area but at another location.
Atmosphere: 4
Food: 3
Service: 4
Always delivers a great value and healthy food in a pinch. The taco al carbon combo is the best deal goin
Atmosphere: 5
Food: 5
Service: 5
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