El Pollo Loco
1299 S Winchester Blvd, San Jose
(408) 984-6860
Recent Reviews
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This place does not include drinks in the combo and for a small drink the cost increases up to 7 dollars more
Food is good. However the lady at the register nearly charged me for twice of what I was ordering and the bald guy was super rude to me and the other workers.
I had a really disappointing experience at this place today. The staff were unprofessional and showed no courtesy—not just to customers but also to a delivery driver, who they treated with clear disrespect. They tossed food onto the counter without saying anything, and there was a complete lack of friendliness or basic manners.
Even worse, I noticed that some of the employees had dirty hands and stained clothing, which raised serious concerns about hygiene and cleanliness.
One of the best crazy chicken I've ever eaten. Good portions of chicken on their toast.
Atmosphere: 5
Food: 5
Service: 5
very delicious chicken
Atmosphere: 5
Food: 5
Service: 5
Received great service from Komal, Luz, Juan and Maria. They provided excellent customer service. The team is very friendly, offer good suggestions and were a pleasure to order from. I always order from this location for work potlucks and have always received consistent service! Great fresh food and service!! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Cole Slaw, Chicken and Mashed Potatoes and Gravy, Pollo Asado, Original Pollo Bowl, Classic Tostada Salad, Two Churros, 3pc Chicken - Leg & Thigh Meal, Grande Avocado Chicken Bowl, Burrito, Taco Salad, Double Chicken Tostada Salad
The chicken I have got was reheated yesterday leftovers, bitter and dry.
Atmosphere: 2
Food: 1
Service: 3
Seems expensive for what I got.,double chicken tostada salad @ $15 with coupon that paid for tax.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Tostada Salad
Mostly Mexican style chicken. But go here for their tostada salads.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken and Cole Slaw, Chips and Guacamole, Double Chicken Tostada Salad, Two Churros, Burrito
They always have good chicken.
Dietary restrictions: Gluten free options
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Lots of choices on the menu. I will return.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nachos
Good service
Atmosphere: 5
Food: 5
Service: 5
Great as
Atmosphere: 5
Food: 5
Service: 5
Expensive and very small chicken
Atmosphere: 2
Food: 1
Service: 2
The carnitas tacos are awesome
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