You have to be stupid to order food here. Insanely over priced bland unflavored fast food. 30 dollars for a salad and 2 tacos.... the greed is pouring outta here
Atmosphere: 1
Food: 1
Service: 1
Gnarly
I got food poisoning here.
Atmosphere: 1
Food: 1
Service: 3
Angela Sato-Anderson
I went to El Pollo Loco today for the first time in quite a while. The staff is always very nice. I find their menu difficult to read and to decide quickly what to order. It all kind of looks the same, some of the items aren't even on the board that I could find (BRC Burrito). It's just kind of whitewashed and not categorized logically. I was disappointed to see the salsa bar is still not back since pre-rona. To me, that was one of the bonuses. I ordered the Citrus Salad for $15. It was very lackluster and had no flavor. You get what is equal to a basic bag of salad with a few shredded carrots/cabbage, 1/4 of an avocado that wasn't flavorful at all, 1tsp of cojita, and what probably equals 1 chicken breast (maybe). The lettuce wasn't wilted but there was no flavor. Nothing stood out. The citrus vinaigrette is ok but I had to spice things up with some roja sauce. I felt like I was just putting ingredients in my belly. No enjoyment at all. It needs beans, onions, something to give it depth and make the cost worth it. I will still return as I am a fan of El Pollo but this salad was definitely one and done. I got so tired of eating plain lettuce that I just ate the chicken and the avocado (of the small amount there was). 😔
Atmosphere: 3
Food: 3
Service: 5
Victor Cruz
This place does not include drinks in the combo and for a small drink the cost increases up to 7 dollars more
Alexander The Great
Food is good. However the lady at the register nearly charged me for twice of what I was ordering and the bald guy was super rude to me and the other workers.
Sara Abaszade
I had a really disappointing experience at this place today. The staff were unprofessional and showed no courtesy—not just to customers but also to a delivery driver, who they treated with clear disrespect. They tossed food onto the counter without saying anything, and there was a complete lack of friendliness or basic manners.
Even worse, I noticed that some of the employees had dirty hands and stained clothing, which raised serious concerns about hygiene and cleanliness.
Alexander V.
One of the best crazy chicken I've ever eaten. Good portions of chicken on their toast.
Atmosphere: 5
Food: 5
Service: 5
Irineo Morales
very delicious chicken
Atmosphere: 5
Food: 5
Service: 5
Sheila R
Received great service from Komal, Luz, Juan and Maria. They provided excellent customer service. The team is very friendly, offer good suggestions and were a pleasure to order from. I always order from this location for work potlucks and have always received consistent service! Great fresh food and service!! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Cole Slaw, Chicken and Mashed Potatoes and Gravy, Pollo Asado, Original Pollo Bowl, Classic Tostada Salad, Two Churros, 3pc Chicken - Leg & Thigh Meal, Grande Avocado Chicken Bowl, Burrito, Taco Salad, Double Chicken Tostada Salad
Denis Parnovskiy
The chicken I have got was reheated yesterday leftovers, bitter and dry.
You have to be stupid to order food here. Insanely over priced bland unflavored fast food. 30 dollars for a salad and 2 tacos.... the greed is pouring outta here
Atmosphere: 1
Food: 1
Service: 1
I got food poisoning here.
Atmosphere: 1
Food: 1
Service: 3
I went to El Pollo Loco today for the first time in quite a while.
The staff is always very nice.
I find their menu difficult to read and to decide quickly what to order. It all kind of looks the same, some of the items aren't even on the board that I could find (BRC Burrito). It's just kind of whitewashed and not categorized logically.
I was disappointed to see the salsa bar is still not back since pre-rona. To me, that was one of the bonuses.
I ordered the Citrus Salad for $15. It was very lackluster and had no flavor. You get what is equal to a basic bag of salad with a few shredded carrots/cabbage, 1/4 of an avocado that wasn't flavorful at all, 1tsp of cojita, and what probably equals 1 chicken breast (maybe). The lettuce wasn't wilted but there was no flavor. Nothing stood out. The citrus vinaigrette is ok but I had to spice things up with some roja sauce.
I felt like I was just putting ingredients in my belly. No enjoyment at all. It needs beans, onions, something to give it depth and make the cost worth it.
I will still return as I am a fan of El Pollo but this salad was definitely one and done. I got so tired of eating plain lettuce that I just ate the chicken and the avocado (of the small amount there was). 😔
Atmosphere: 3
Food: 3
Service: 5
This place does not include drinks in the combo and for a small drink the cost increases up to 7 dollars more
Food is good. However the lady at the register nearly charged me for twice of what I was ordering and the bald guy was super rude to me and the other workers.
I had a really disappointing experience at this place today. The staff were unprofessional and showed no courtesy—not just to customers but also to a delivery driver, who they treated with clear disrespect. They tossed food onto the counter without saying anything, and there was a complete lack of friendliness or basic manners.
Even worse, I noticed that some of the employees had dirty hands and stained clothing, which raised serious concerns about hygiene and cleanliness.
One of the best crazy chicken I've ever eaten. Good portions of chicken on their toast.
Atmosphere: 5
Food: 5
Service: 5
very delicious chicken
Atmosphere: 5
Food: 5
Service: 5
Received great service from Komal, Luz, Juan and Maria. They provided excellent customer service. The team is very friendly, offer good suggestions and were a pleasure to order from. I always order from this location for work potlucks and have always received consistent service! Great fresh food and service!! ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Cole Slaw, Chicken and Mashed Potatoes and Gravy, Pollo Asado, Original Pollo Bowl, Classic Tostada Salad, Two Churros, 3pc Chicken - Leg & Thigh Meal, Grande Avocado Chicken Bowl, Burrito, Taco Salad, Double Chicken Tostada Salad
The chicken I have got was reheated yesterday leftovers, bitter and dry.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Seems expensive for what I got.,double chicken tostada salad @ $15 with coupon that paid for tax.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Tostada Salad
Mostly Mexican style chicken. But go here for their tostada salads.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken and Cole Slaw, Chips and Guacamole, Double Chicken Tostada Salad, Two Churros, Burrito
They always have good chicken.
Dietary restrictions: Gluten free options
Atmosphere: 4
Food: 5
Service: 5
Lots of choices on the menu. I will return.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nachos
Good service
Atmosphere: 5
Food: 5
Service: 5
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