El Pollo Loco
1701 Story Rd Bldg 30, San Jose
(408) 254-3500
Recent Reviews
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I had a coupon for a free burrito and I hadn't been to a location in a long time. I usually prefer small taquerias that have a homemade feeling. However, when I came in here, the employees treated me better than family. I felt so loved. The manager helped me use the new system to order since I was so confused. She went above and beyond to help me. I got two burritos and two horchatas. The horchata was decent but not homemade. The burritos were surprisingly good for a fast food place. I'm definitely coming here if I'm in the area again. The way the employees treated me was the best part. They were too empathetic; in a good way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Avocado Burrito, Two Churros
Excellent fast food!!!
Atmosphere: 5
Food: 5
Service: 5
The young man at the counter was super nice and helped me box up all my to go items. My family and I had a super good experience with affordable good food would definitely recommend us as quick Mexican food all the way.
Atmosphere: 5
Food: 5
Service: 5
Went here yesterday and one of the chicken I order tasted like soap not recommended
Food: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
My favorite place, kiosk now but friendly help
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly people behind the counter.
Atmosphere: 5
Food: 5
Service: 5
Friendly gas service
Atmosphere: 3
Food: 3
Service: 3
Good food and not expensive
Atmosphere: 5
Food: 5
Service: 5
The chicken is nothing but bones, hardly any meat at all. The side dishes lack any and all flavor or resemblance of food. There is zero salt used apparently, or any other spices or flavorful cooking methods. I don't often say this, but this was straight up a pure waste of money.
Restaurantji Recommends
The person who served me was very kind. And the chicken was very roasted with a very good marinade flavor. I recommend it to everyone. Thank you for your attention.
Atmosphere: 5
Food: 5
Service: 5
The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Chips & Guacamole, Two Churros, Mexican Caesar Bowl
Very good service, fast and very fresh food
My favorite fast food place. Healthy and not greasy. The chicken is grilled. ?
Atmosphere: 5
Food: 5
Service: 5
Friendly employees, quick service, and delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Chipotle Chicken Avocado Burrito, Burrito Bowl
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