Five Guys

1085 E Brokaw Rd, San Jose
(408) 441-1345

Recent Reviews

Wilhelm wang

Burgers are ok but way overpriced for what it is. They don't overfill the bag of fry's anymore so now that's not worth it anymore. Founder stated they over fill the bag to make the customer feel like they got a good value. It's just a huge disappointment all around.

Matthew

This store regularly messes up orders and then refuses to give refunds. Do NOT visit this store. Give your business to the much better Five Guys over on first street. The owner is a screw up.Refuses to give refunds for mistaken orders ordered from online, against Five Guys corporate policy. Called the store to complain about a mistaken order, got walked round and round by the manager rather than giving a refund. Finally refused to give a refund and claimed that the owner of the store said that online orders should not be refunded unless you physically drive to the store with your mistaken order (AND the receipt). Called the corporate phone number and reported the owner and complained to get the refund.

Courtney S.

Why does little cheeseburger start at 9.99? Is this fast food or expensive restaurant? I left for chipotles couple doors down.

PHILOMINA AIPOH

The burgers here are freaking amazing and the service is one of a kind. I strongly recommend trying them out, whenever you have a chance.

Nathan H.

Decent fast food burger. Remember to tell them lettuce and tomato. They don't put it on automatically. The meat here is just too dry and boring. No wow factor. Bacon is too dry too.Grilled onions are good.My order here is a little cheeseburger with grilled onions, lettuce, and tomato. Regular burger is fine too. Onions are sweet and great. I do enjoy their fries. Depending on my current vibe, Five Guys is hit or miss.

Diem N.

My first time at 5 guys. Very one was right this place is amazing. The food was so good . The service was so fast and quick. The ambiance is great for family or simple lunch with coworkers. I definitely come again.

Nina Botello

Great service. Unremarkable food for way too

Jennifer N.

Came here last week and probably the last time I come at this location. I ordered burgers, hot dog, and fries. The buns were cold, and the patties were alright. But the worse thing was the fries! They gave me old fries that they fried over and over again. They were stale, burnt, oily and so disgusting. Ended up throwing them away. What a waste.

Rox R.

Even when things have gotten more expensive, this place still rocks. Burger was delicious- well cooked and with the add ons we ordered.The fries that are spicy are spectacular and they give you a good amount above the cup. So worth it!The reg fries are great for the kid. A little burger is all we need and more than the kid can finish. Only drawback is the bun was slightly moist. Not sure how it got a little soggy. I'd love a shake but I can't pay that much. I'll stick to burgers and fries. Previous shakes were amazing at the alameda location.

gabe a.

Haven't been here in a while.. decided to go out and get a burger. I must say the burger was good and the were fries too

Zachary F.

Nice health score This location is nice and clean Pleasant marketplace Shane T. was very helpful and nice Good customer service, good employees Nice people, yummy burgers.

Greg Knight

I haven't been here in several years. Still a great place to eat, but it has gotten very pricey. No peanuts, (thanks Covid). I think the burgers are smaller. Still the same great fries, and lots of them.

akberali jivani

Amazing service!! Amazing food!! Very fresh.. did not expect it to be this good! Prolly the best 5 guys in town

Kat Figueroa

Got the small burger and it was still large. Thoroughly enjoyed it!

Kyan Tran

I have not came here or any five guys before but for the price of their burgers and a fast food chain. I say it's not worth it. 3 burgers, a large fries and large soda was almost $50. It's once and done for me. I don't expect a fast food burger joint to be this pricey.

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